Purchased a purse as a gift. I wanted to return it. I had the receipt. The manager had me to wait about 30 minutes just to say she can't help me.
December 2022
I placed Xmas gift for my door. It came in the mail today. The packaged look as if it got ran over by a tractor. The product was bigger than the box itself. All the taping was open and the product was sticking outside of the box. Very disappointed. This has never happened before.
April 2022
I was returning a item which I bought for my mother for Christmas. The staff member, Tina, processing my return was the rudest staffer I've ever met at Macys. Not sure if she is still working this location, and if she is, I hope they train her more.
