The Home Depot in Alpharetta offers a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies to meet home improvement and gardening needs. The staff is friendly, knowledgeable, and willing to help, often going above and beyond. The team works together communicating to get things done, with specific praise for the helpful and professional service in the Pro and Paint departments, where staff provide expert advice and support. Service is noted for being outstanding, with staff described as incredibly helpful, knowledgeable, professional, and dedicated to assisting customers and ensuring everything runs smoothly. However, the store layout is a bit different and somewhat harder to navigate compared to other locations, which some find confusing. A significant concern is the parking lot, especially for the Pro section. Penske trucks and tool rental equipment occupy a large percentage of available spaces near the building materials, creating a debacle for contractors needing to load heavy items. Suggestions have been made to move these rentals to the larger parking area near the garden section to free up necessary spots. Despite these layout and parking challenges, the store itself is clean, and the overall experience creates loyal customers who appreciate the staff's effort and positive service.
Got drill for my husband’s birthday. People here are very friendly. It’s sad, very sad to see they have to lock up merchandise. .
January 2025
Howard, an individual working in the paint department today, was very helpful when I was in a rush. He color matched perfect paint for me in a snap.
December 2024
Store layout is a bit different compared to other locations and as a result it was somewhat harder to locate what we needed. Otherwise, staff is friendly and store is clean.
