Lowe's ProServices is recognized for its knowledgeable and courteous staff who are dedicated to customer service. Reviews highlight the exceptional assistance provided by employees like Larissa, Rafael, Keisha, GiGi, and Steve, who go above and beyond to help customers with their needs. Many customers express appreciation for the friendly atmosphere and the willingness of staff members to assist with product selection, ordering, and even loading items into their vehicles. The store itself is large and well-stocked with a wide variety of products, from hardware and construction materials to appliances and paint. However, some customers mention challenges with finding items due to the store layout and app navigation. Despite this, shoppers appreciate the overall experience and plan to return for future needs, citing the helpfulness and friendliness of the staff as key factors. Additionally, positive feedback extends to the installation services, with customers expressing satisfaction with high-quality work, especially with specialty projects like window installations. Overall, Lowe's ProServices is viewed as a welcoming and reliable choice for home improvement needs.
Larissa is an amazing specialist, the most knowledgeable one there. She is very courteous and goes out of her way to resolve any concerns. I am grateful for her help ordering the right parts for my fence repair.
October 2022
I am over the top pleased with the install of my impact windows! Eduardo team leader for Farrow Construction delivered an impeccable job. Several other companies had expressed concern for their ability to match the trim on my wood frame windows. This team hands down surpassed all expectations and I am so so happy!!!!
March 2021
I use to doubt that Lowe's would have what i wanted but lately if home depot doesn't have it I check Lowe's cause they will
