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10AM - 6:30PM
6161 SW 8th St, West Miami
Mattress Stores
“Yosbiel was a very helpful associate and full of knowledge. Went back to the store and stood in communication with him throughout and even got more furniture through him.”
10:30AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.”
“Had an amazing experience today with Erick. He was very knowledgeable and made sure I picked the pillow that was a perfect match for my body. Excited to try out my new pillows.”
10AM - 9PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“Very pleased with the purchase, very good offers and very well attended by Gladys and Jorge. If you are going to choose where to buy your mattresses and foundations, this is the best place.”
“I am so happy to have found Sebastian cross country move he was so accommodating honest and knowledgeable. I am in love with my mattress and love the fact it’s organic and without chemicals.I will highly recommend to any family and friends. Thank you!!!”
“Maria helped us out and she gave us outstanding customer service. She was very patient, kind, and extremely helpful. If I can give her ten stars I would. Great place, highly recommend!”
10AM - 9PM
9801 S Dixie Hwy Ste P, Pinecrest
Mattress Stores
“Make sure to ask for Carlos Briceno. He is a great salesman who truly goes above and beyond. He was very patient and does not come across as pushy and try to sell us extra stuff we did not need. My wife and I came back to the store several times before finalizing our purchase for our new patio. Carlos made sure we were getting the best deal and wanted to make sure we were happy. He even gave us his direct number to contact with any questions or concerns. It was a very pleasant experience and we will definitely come back to Carlos when we need to purchase more outdoor furniture.”
“Box Drop in Doral has consistently exceeded our expectations! After purchasing our king-size mattress a few years back, we were thrilled with the quality and service. Now, returning for our kids' mattresses, we're once again impressed. The service is quick, the staff is knowledgeable, and the prices are unbeatable. Highly recommended!”
“To start off with, my first experience with Mattress firm was not good at all. I came into the store after having an awful experience at a well known furniture store; I spoke to a salesman named, Afnary. I was completely open about the nightmare I had been through... I wanted to be sure he undertsood my situation.I had purchased a mattress set from City... and it the wrong mattress was delivered (mind you, I had to take a half day off work). They admitted that they'd messed up and requested me to come back in. to choose a new bed as the one I'd chosen had been discontinued. I chose another mattress. I took another day off work to receive this, and to my disappointment, I did not receive the correct mattress once again.All of this horrifying situation was clearly explained to Afnary before we ebven began searching for the perfect mattress for me (finally). After a couple of hours, I decided to purchase a floor model as it was soft. I clearly stated I wanted THAT EXACT floor model. In addition to ordering the mattress, Afnary offered to throw in two pilllows.Sadly, I took another half-day from work and ONCE AGAIN, THE WRONG MATTRESS AND NO PILLOWS! To say I was sickened is putting it mildly. When I called Afnary, he was useless and basically told me too bad.I went to the store adamant that I get good service once and for all! I spoke with Jonathan who just so happened to have been in the store the day I was chatting with Afanry. He remembered me and my situation. Long story short, Jonathan sold me the best mattress, threw in the two pillows I had not received from Afnary, and a bunky board!I have lost a lot of sleep, a lot of money, but I am happy to say that Mattress Firm pulled through and Jonathan is the best. Afnary should not be a salesman - horrible customer support and simply no follow through. Thank you, Jonathan!”
“Our "Sleep Expert" William was extremely knowledgeable and helpful. He helped me find the best choice for my needs and answered all questions and concerns in a professional and courteous manner. Great customer service from beginning to end.?Recommend this location highly.”
“Thank you very much to all the guys. To our salesman Darién and the other kids Jess, Israel, Sandra, Michelle and Robert. Very happy with our purchase. We recommend them 100%”
“Excellent products and sales services! Jen went above and beyond our expectations. 100% recommended. If you are needing a mattress, just go to Mattress Firm Dadeland and ask for Jenifer. She’s amazing, knows about the product she sells and has all the patience of the world.”
“My wife and I, went back to the store to buy a bed replacement. we have visited the store on previous occasions and always found the beds we were looking for, nothing different this time. Johnny showed us different options and was very attentive helping us to make the right choice, he arranged delivery and today 09/04/2024 the bed was delivered on time as promised. Johnny, thanks again. We will come back to the store again, your customer service skills and your salesmanship are excellent.”
“Daniel was the person who helped me. He was very attentive and professional. He knew exactly what he was looking for. Service with excellence. I recommend it to everyone.”
“After shopping around for a few weeks, I ended up going with this Mattress Firm store. Not only because of their price, but also because of the great customer service. I initially walked in a few weeks prior to my purchase, mainly "window shopping". I was greeted by Karina. Although I made it clear I was just looking, she was very eager to help. Very nice, professional, friendly and informed on the package I was looking for! I walked in about a month later and she immediately remembered who I was. I told her I was still interested in the same and was ready to buy. Not only did she have me out of the store in 20 minutes, but have me an even better deal that the original! Customer service sometimes seems to be a dying art. Karina, and Alex who I briefly met, but saw the way he attended to his customer while I was there, were definitely the exception! Great experience overall and I'd highly recommend this store. Thank you so much and best of luck!”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“Kevin and Damien REALLY knew their product lines inside and out. They provided an informative and unpressured sales presentation moving me through the decision making process. I purchased and the bed will be delivered in 48 hrs. I recommend this team and location.”
“The sales person named Ana was very friendly and very helpful in assisting me in purchasing a new mattress. Ana is very professional and provided excellent customer service.”
“Ricardo, was an amazing sales person, he took his time to explain everything I needed to know about the mattress I was looking for and I ended up buying a base also, He offered me a great deal. He was very patient, friendly and very professional. I highly recommend this location if you are looking for a good deal. Thank you so much Ricardo.”
“We decided to buy the mattress today with Mariana. She is very professional and provided us, in advance, all the information that we need to make our decision. She has great customer service skills and helped us through the whole process with fantastic attitudePlease recognize her workGeorgina”
“Staff was very nice And took the time to explain details of all beds and what would be the best for me. Very happy with my purchase and would recommend anybody needing a bed to go to mattress firm.”
“Went in searching for what I would call “just the right mattress” and Ricardo gave me just that within the price range I was looking for. He took his time and explained the benefits of what he was suggesting. Thank you so much for all your help Ricardo!! Totally recommend”
“Chigozie was a pleasure toWork with. He was very personable, very patient and kind. It didn’t feel like he was trying to sell me anything which in turn made me feel relaxed when making my decision. I have been needing a new bed for a while, I’ve been to a few mattress firms within Miami but, when coming to the one in North Miami and working with Chigozie is when I felt secure with my purchase, every other time I felt like I still needed to think about it. All thanks to him, ask for him the next time you’re shopping for a new bed!”
“I’ve shopped at Mattress Firm U of M for years and today the experience was great as usual. I appreciate the knowledge and friendliness of the salesperson. The whole experience took less than an hour, interest-free financing was available and our mattress will be delivered tomorrow! Can’t beat that!”
“Luis treated us very well, he accommodated our needs, and answered all our questions, he coordinated the delivery, the furniture made sure that everything matched the decoration of the house. Excellent service from you.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
11AM - 7PM
13755 N Kendall Dr, Miami
Mattress Stores
“Today I was in El Dorado, Yahima attended me, I came looking for a dining room set and he advised me to find the Q I needed. I am very grateful for your help. Demonstrated great knowledge of the store. I'll be back soon.”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“Maria was such a wonderful, thorough person! My boyfriend and I went in looking for a king mattress that would be affordable, comfortable, and easy to sleep on — she instantly knew our needs and made our dream come true. 10/10 recommend going to her if you need help picking out the right mattress.”
“I had an amazing experience!!! Everyone was friendly and kind, Danny was very helpful, knowledgeable and polite, made it easy for me to find what I was looking for. Overall I’m very happy with my purchase and my experience at mattress firm.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
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“Perfect service, I came in an emergency and got the personal mattress I was looking for, they offered me several options and I bought 2 units. I highly recommend this store, it is very stocked and has several prices and options.”