CVS offers a positive experience for customers, highlighted by friendly and helpful staff. The drive-thru service is efficient, as demonstrated by an employee who expertly handled a query about insurance coverage for Covid anti-virus. The store features easy access and convenient parking, making visits hassle-free. Customers appreciate the knowledgeable staff who readily assist with inquiries, whether for over-the-counter medicines or package drop-offs. Despite the pharmacy being understaffed, the team remains friendly and dedicated to fulfilling customer needs. For example, during a drug shortage, a courteous employee provided essential information to help a customer obtain a necessary prescription. Customers also enjoy the option of regular and self-checkout lanes, with staff readily available to assist with any issues, including using coupons. Overall, CVS is recognized for its commitment to customer service and support, making it a reliable choice for healthcare and pharmacy needs.
Had a good experience at the drive-thru window today. My wife and I really needed covid anti-virus and Kaitlyn took good care of us. A problem arose whether it was still under a government program or could be partly covered by Tricare and Kaitlyn quickly solved it. Thanks again, Kaitlyn. You're the best.
March 2024
Pharmacy phone service is terrible! Once you finally figure out how to navigate to the point where you can ask to speak to the pharmacy they send you to voicemail. Very frustrating and inconvenient!
March 2024
I'm giving CVS a one-star rating because their phone system is horrible... It's almost impossible to figure out how to speak to a pharmacist
