Hot Tubs & Billiards By Robertson's is a family-owned business in Tampa, established in 1930, offering the largest selection of hot tubs, swim spas, pool tables, and accessories in the Tampa Bay area. Customers appreciate the in-house delivery and service, ensuring support before, during, and after their purchases. Reviews highlight exceptional customer satisfaction, particularly concerning spa installations and warranties. While some customers noted minor disappointments, such as the packaging of a high-end pool stick, the overall service remains commendable. Staff members are described as knowledgeable, friendly, and professional, providing valuable advice and assistance. Locations in Clearwater and Sarasota also receive positive feedback for their welcoming atmosphere and helpful employees. Customers express happiness with their purchases, particularly with the installation process and the quality of products. Overall, Hot Tubs & Billiards By Robertson's is recommended for anyone looking for pool and spa needs, thanks to its vast inventory and dedicated customer service.
Great selection and service in the store. Our pool table came in earlier than expected which was exciting. The installers were knowledgeable and quick. We are having a great time playing pool!
May 2024
4th spa purchased from Robertson’s. We host vacation rentals tried to save on my 3rd purchase. Went back to Caldera, cost a little more up front but SO worth the extra! Delivery wasn’t without a hick up but these are large heavy pieces of equipment, determined crew.
April 2024
This place is the ultimate in customer satisfaction. The spa and motorized cover were installed and am totally satisfied. I'm greatly impressed with their warranty.
