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November 2024 by Anis Sharawi
Nice experience for the first time and special thanks to brandon for helping me much appreciated and take care of me
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October 2024 by yohana morales
Poor quality service and blatant non-compliance. I was scheduled to receive my package on October 4, but they had the wrong address. If I don't call, they won't reschedule the shipment. They rescheduled it and it was supposed to arrive between 1:30 and 3:30 on Monday, October 7. The time was approaching and they told me that it will not arrive at that time, but until the end of the day. At 7 p.m. They tell me that the package is a few blocks away, and 5 minutes later, that it will not arrive due to weather issues. How is such a lack of seriousness possible from a company? They couldn't reschedule me for today. Now I call and they tell me until October 11. Please! People have commitments. I need to mobilize and I have not been able to do so due to their lack of management and irresponsibility.
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October 2024 by FLDGM
Worse of the worse. Delays inconveniences to retrieve our merchandise
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September 2024 by Ship Easy
We wanted to give a shout out to our wonderful DHL driver named Carlos! Carlos has always been friendly and helpful each time he has picked up DHL packages from our store. He consistently goes above and beyond to ensure that our packages are picked up promptly to keep them on track for delivery. At our business we see many different drivers however Carlos stands out from the rest. Carlos takes pride in his work and has always provided the best possible service to our company. We are grateful to have Carlos as our DHL driver!
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August 2024 by Faith
An order I received was slightly damaged upon arrival, but shipping was very fast
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August 2024 by Jordan Calderon
I ordered an item from Amazon Prime on July 4th that was supposed to get to me no later than July 10th. It was a birthday gift. I figured it would get here much earlier, especially when I tracked the pkg. and saw that it was only 45 min. from me on July 6th. Well, today is July 11th and it still hasn't left the warehouse or wherever you keep the packages. This is BEYOND RIDICULOUS! I'm rating you an "F" and that's being generous. DO YOUR JOB!!! I also read where the DHL owner stated that he/she is rated "high service." Oh, really? By whom? You? By the comments, it surely isn't from your customers.
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May 2024 by Michelle Caceres
I wanted to leave a review for Chanaka at the DHL facility in Tampa. He went above and beyond to help me get my package! I had missed the delivery that needed to be signed for and he helped me track down my shipment so I could pick it up! Every business should have an employee like Chanaka!
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April 2024 by Karly G
terrible service costumer service, do not use DHL BETTER IS FEDEX OR UPS.
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April 2024 by Simetria Sims
Quick and easy pick up
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April 2024 by A M
DONT WORK with DHL!!! The worst firm and service in the world!!
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April 2024 by Mandy Jhonson
It's not fair to send a package of about two pounds, they charged me 180 to Honduras, the package is being held and they say I have to pay 3400 more for my package. I feel like it's a robbery. It's better that they return my package and give me my money back. That's for them. It's up to them, that's why here in the USA they charge you what they have to and then they come out with stories that you have to pay more, I don't recommend them.
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March 2024 by Tramain Canley
Had an order coming (2/27) DHL arrived at 8AM (st.pete), rang the door bell and walked off with my package before I could even get out of bed to get to the door. They left a door note saying it needed ny signature and that they will try to deliver the next business day. I immediately went online minutes after they left and changed it to "non signature" drop off which they then updated that it would be dropped off the same day still but never arrived and was taken back to tampa "on hold" . Next day it goes out for delivery around 2 pm and says it should be to me between 4:00pm and 5:00pm, I live tracked the whole route of DHL being in my area for over 2 - 3 hours just ping ponging around my address dropping off all over in the most unorganized route. Finally (as pictured) says I'm next on the route which I was last go figure even though they came within a couple miles of my address twice earlier in the day, All of a sudden live tracking disappeared and it says delivery attempt couldn't be made and package is going to be on hold at tampa once again!! . At this point I am furious and its 7pm so i figure their ship being over will be the excuse, I waited 2 days just for this to happen, ridiculous and unacceptable.
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March 2024 by Richard Cro
What they sent me never arrived,And they opened my package.My delivery was incomplete
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March 2024 by Miguel Posadas
I was just sitting in my front yard on Corlett and here come this DHL van SPEEDING down the street and sure enough here he comes back speeding through again ,this is a residental ,kids pets SLIW DOWN
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February 2024 by Vinay K
Very RUDE customer service period....
