One of the worst branches I’ve been to in terms of service, much better off going to the second closest branch.
October 2023
Tellers inside are extremely rude and will make you wait as if they are annoyed you are there. The manager is unhelpful at best she appears to be their friend not their supervisor. Unfortunately 0 stars was unavailable.
October 2023
I have been banking with BB&T, now Truist, for years. The operations at this branch are perhaps the worst I've ever seen. Roxanne, the branch manager/leader, was inattentive, impolite, unapologetic, and unwilling to help.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.