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September 2024 by Doug Jones
Joe is outstanding and exceptional in the service department; he greets when first arriving like he truly wants to assist; his attitude is always one that wants to make sure his customer is in and out in the earliest amount of time with service on the vehicle the top priority. Always a great job Joe!!
Repairs with Joe overseeing --no worries.
Doug Jones
St. Augustine, Florida
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September 2024 by Richard Mayer
Great service all the time. Great price on vehicles. Salespeople are fantastic. The service folks give you the white glove treatment and add a free breakfast and lunch!!!!
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September 2024 by Mary Nastukov
Fastest vehicle purchase ever! Brought right to my door when I was unable to pick up. Great team to work with up in St Aug! They know what they’re doing!
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September 2024 by Hart Green
The lady that handled the paperwork was extra nice and very helpful , her name is Ashante Gibson.
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September 2024 by Cody Hindman
Everything about this place was exceptional. Every staff member was helpful, kind, and professional. The facility was spotless and well-maintained. Sean was fantastic to work with—he made the entire process easy and was both honest and transparent. I actually enjoyed waiting for my car to be fixed. I will definitely be back!
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September 2024 by Marco Rega
Outstanding sales guy!!!
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September 2024 by Rich Horn
Excellent service as always
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September 2024 by Martin Leibowitz
Want to remain at work while your car is picked up and delivered to Saint Augustine for service, thereby, potentially paying for the service instead of wasting your time driving back-and-forth? Purchase a car at Fields Cadillac in Saint Augustine and this is a service they will provide to you at no cost, except for the service, of course. This is in addition to the fact that service at this dealership really is provided with a smile, as it used to be in the old days. My service advisor, Jake, made everything very easy, which made him, and the service of my vehicle, an unexpected pleasure.
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September 2024 by Hector Scigliano
Very good thanks Joe
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September 2024 by Keith Travis
The staff was extremely friendly and professional. I would recommend this place to all owners who care about their automotive investment.
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September 2024 by Kimberly Nickel
I normally don't do reviews but I must share the Excellent service I received at Fields Cadillac. I scheduled an appointment for service on my husband's Escalade and unfortunately my husband was very sick. I arrived at Fields quite emotional due to learning that my husband was going to be put on hospice. Joe in service greeted me and I went to his office to get checked in. I explained that my husband was on hospice and I needed to get home right away. Joe immediately got our vehicle checked in and had Bobby drive me home. Bobby was so kind and understanding. The customer service was both Professional and understanding. The vehicle was returned to me by Bobby and repairs and routine maintenance were completed on time and our Escalade is running perfectly. The service department and all of the Fields Cadillac Team are Exceptional! The Fields Team goes above and beyond quality service. They truly care about their customers...
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September 2024 by James Churilla
Fields is great, always good service and friendly employees. Jake took good care me as does Joe. Nice breakfast.
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September 2024 by Matt Powell
The service manager Kevin Hand and Technician Kevin took great care of the Powell family truckster, and saved me a significant amount of $. Best brake job I’ve ever had. I can’t thank the dynamic duo of Kevin and Kevin enough.
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September 2024 by Ken “Feinfitness89” Feinberg
Brought my CT5 550T To get the driver left wheel fixed from curb rash, Sean, the service advisor did a phenomenal job on getting me a loaner while my car was being serviced in addition to an oil change as always great service and highly recommended
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September 2024 by Erick Velasquez
Marvin Jackson was a joy to work with! A true gentleman who made the experience smooth and quick. Ms. Darla was very friendly and knowledgeable and made the paperwork a breeze. It was truly a pleasure to work with these great individuals. I am now a happy Cadillac owner!