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August 2024 by kang rim
As ghetto as it can get lol. What is this , post office for homeless ?
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July 2024 by Jay Micale -Hawkeye-
This postmastef himself screwed this one up this 3rd time with id, I have changed my address from my old one WITH ID 5 times and 3 with id and then I keep getting letters a week later saying I need to go to the post office and present my id.. I did this 3 times now and my mail has been off since March!! I went to the actual postmaster here last month thinking well the postmaster will be the expert and I had my id and did it again with him and now I got another notice to produce id!! Now I lost the letter I had it on my counter but other pressing matters interfere and this is an ongoing problem.. I mean I went to the postmaster for gods sake so I figured it would be fixed because he's the post master.. he had me run another change of address using my id again! I need to go in apparently all over again and god knows what happened, I can bring my id, my birth certificate, my social security card, and a DNA sample if necessary.. however I still think it will be messed up.. I can't call a regional supervisor because I can't get a call through to this office they make sure you gotta go through hell on that USPS 800 number, when I have to call them I am on hold for 45 minutes to an hour every time. I have done what I am supposed to do actually 5 times now, 3 times with id and still not mail!
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June 2024 by Oussy Louis
Package returned to sender for no reason at all. Went to the post office. While the male attending to customers was nice, he had no knowledge of why this happened and told me a supervisor would call. I never received the phone call. My package was addressed correctly and I am annoyed because now I have to wait an additional week for it to be sent back. The worst part is other mail was delivered to me at the exact same address.
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May 2024 by Jessica Evering
Terrible service, no one ever answers the phone, the mail delivery is very inconsistent and sometimes don't show up at all.
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April 2024 by Catherine Parker
Staff is always friendly, the place is always busy and even the reliever personal is kind. Haven’t had any issues from this location in three years + and our family has a small online shop and we ship out from this location exclusively and have never had a problem. I highly recommend this location and enjoy going there for weekly shipment drops. They even offer a service to pick up the items but it’s so conveniently located we just stop in during other errands.
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April 2024 by Todor Angov
Got to love it when there are 15 people in line and only 1 person “working” behind the counter - nooot.
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March 2024 by Xinyu Yang
Update, I came here to see what’s going on with my address, the staff is actually very friendly and helpful.I was upset that all my packages got returned, but they are helping me out so it doesn’t happen again.
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February 2024 by Tiffany Malenfant
This is the worst post office. There is a reason why people stop using the post office. I went into the post offfice for them to help me track a package. Valerie (with her name tag upside down) was very rude and did not even offer to go above and beyond. She type on her stupid computer and said “ we need to wait to see where the next scan is. At this point the package is not here”. She did not even try to look to see. Worst post office service ever.
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January 2024 by Bill Peters
Had to wait in line to get a form, fill it out and then get back in line to turn it in. Employees were friendly.
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December 2023 by Dani Aracely
Why does nobody answer?
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December 2023 by Josh
Today, I walked into the post office and witnessed something I’ve never seen. Self hate in its finest form being taken out on Glenn. A woman didn’t have the proper ID or any ID at all, and simply flashed some store rewards card. Glenn was extra professional in saying she needs the required forms of documentation to get a replacement key. That’s the rules of the post office, everyone knows that. She berated him, saying that she should go to a white man instead because she has no problems with the whites and how black lives don’t matter all lives matter… meanwhile she was a black woman who at 73 I would assume has lived through a long history of discrimination… but what do I know… Glenn professionally stood up for himself offering her to go to another register and asked her to not speak to him like that… she continued speaking out of line to him as she made her way over to the next register where she was told the same thing, by Cody… Glenn helped me and even after that was very professional as he always is when I come in. Often people only leave reviews for the bad things… Glenn deserves 5 stars for how he handled today.-Josh Breezzyy
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December 2023 by SCRATCHOFF STORE
Homeless people everywhere and snake oil salesmen hit you up for $ before and after you go inside. Filthy parking lot and sidewalks. What an embarrassment for Sanford and the USPS.
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October 2023 by Scourgesaur
0 stars. Dog doodoo USPS facility. Probably the worst one in Florida. Everything from the customer service to the mail delivery carriers are hard headed and clueless. Never listen to drop off requests, never ring the doorbell, never does the bare minimum like putting the delivery notification ON the door and just lays it in my yard on the grass. Everyone in this specific facility should be fired immediately. Absolutely terrible.
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October 2023 by Diana Norris
Glenn went above and beyond to help me find our package when our apartment’s mail boxes were being replaced. Thank you so much!
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October 2023 by Mamie Demps
Johnathan in Sanford at the front counter went above and beyond helping me locate my packages he deserves 10 stars thank you again for making a stressful situation so much better
