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“Huge shout out to Wally at the Punta Gorda branch. She is amazing!!! I have had many life changes in 2 months including just surviving the most horrible flood Florida has seen in yrs. Lost my home and car. I called told her of my situation. She told me to come right in. I did and was approved in less than an yr. A++++ banking and management. All employees are wonderful and sweet. I even moved my business account to suncoast. Thank you!”
“We had a problem with an ACH error and George Difulo helped us file a claim to dispute the error to our account. He was empathetic with our situation, courteous and helpful - everything a manager should be.”
“We had a problem with an ACH error and George Difulo helped us file a claim to dispute the error to our account. He was empathetic with our situation, courteous and helpful - everything a manager should be.”
“I am a client of Bank OZK, and Pamela is my go-to person. She has been incredibly helpful with all of my mistakes or questions. The staff knows who I am when I walk in the door and always greet me with a warm welcome. I have never had a bad experience here. It's such a relief not having to call a 1-800 number and be put on hold. Pamela and the team at Bank OZK provide exceptional service.”
“Just opened an additional checking account and it was a pain free experience offered by Don the Branch Manager.He asked all the right questions and because I was a Veteran he was able to get us into one of the premium accounts that I couldn't have done onlineQuality Manager and nice location”
“Truist,is very good.Someone tried using my debit and I got a text from truist asking if it was from me,which it wasn't. They did not let it go through. Just been hacked again,yet have my card. Becareful on which website you go on.”
“Years ago Mr. Cubbage dropped into my office to try to recruit my accounts. Due to the problems I was having with SunTrust, at the time I transferred my business and personal accounts to Regions. Problems went away. My recent visits show new faces in an understaffed lobby. My banking needs are now very simple , but I do miss being recognized by name by James, Cindy and other familiar faces.”
“Wait time was long during one recent visit but this is NOT the norm. The staff is always responsive, professional, very supportive of requests. Everyone has a tough day now and then.”
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“Faith Schreiber of Crews Bank & Trust was very thorough, expedient and professional. This is one of the many reasons why I continue to bank with them. Thank you.”