“Denisa is our all time favorite teller we have ever had anywhere…. She is so friendly and personable…..we just love her.Also Pollyanna is a fantastic personalbanker…. we hope to have her forever. She is so helpful and professional, yet does so in a very connected way..Hilton also does a great job as well, and the newer teller Damien seems just as courteous and seems like a great fit.We do not feel like just a number or an account at this branch…. they really do care and we really do appreciate that. We enjoy getting to walk into this bank every single time.”
“I had to pop into Trustco to get cash for a business that didn't take a credit card. Adam, the friendly indoor teller, made the experience one of the best interactions of the day. People like that don't realize how much they make the world a better place.”
“Great customer facing staff but the manager is another story. She's very nasty and condescending almost like we should be happy she allows us to bank there. Good bank just learn to go around management team”
“The ATMs work everytime and clean inside. Although the employee wasn't very friendly when I told him I can't use torn or marked bills out of the country.”
“I keep my savings and my personal mortgage in this bank. All of the tellers, loan officers and managers know me by name. I see them out in the community on various volunteer organizations and so on so they care about the community!. This is a solid group of people who work hard, are friendly and always helpful. I love this bank and I try to refer people to this bank when I can. In a world of corporate feeling banking institutions, this bank stands apart as a community minded bank!”
“My 98 year old grandmother needed to deposit several checks into her account and had previously worked with Cathy Joy. Upon our arrival, Ms. Joy met us and took us to her office where she took care of everything including adding a beneficiary for her accounts. Ms. Joy is the best and her customer service is beyond reproach. I want to personally thank Ms. Joy for all her assistance, she is the best. Thank you. Tom”
“I was very glad to visit your bank, while I was standing in line, they approached me in Russian and advised me, which was much more convenient for me, Because this is my native language. Many thanks to the employee who speaks Russian.??”
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“As a Commercial Lender and Business Banker, James Jerome is number one (#1) on the Crews Bank team! James is responsive, dedicated, thoughtful and works hard to do what is best for my commercial real estate Buyers who are looking to purchase businesses and businesses with real estate. I trust James to do what can be done to secure a business loan or line of credit for the commercial real estate Buyers from Sarasota to Punta Gorda, James is my preferred local Commercial Banker!”