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“Kassandra was the very best. She helped me with everything, it was very easy to increase my credit card and she went out of the way to offer and refinance my car. The process was very easy and she was super helpful”
“One of the bankers, Ken, was an absolute sweetheart. I was having a hard time getting things to work right for me and I was overwhelmed. He was very patient and kind, very understanding. He set me up with a new account and everything! I’ll be sticking with Suncoast for a long time!”
“I was at the Murdock branch yesterday and spoke with Connie about a problem I was having with my mortgage lender. Looking for some advice, she was so helpful and kind. Went above and beyond my expectations. She gave me much needed help and even spoke with my lender at length to try to help resolve my issue. I have been a customer of Charlotte State Bank for 17 years since moving to this area. I am very happy with my bank and do recommend them often. Thank you Connie again for your help and professional courtesy”
“I Would like to thank MARY HYNES, Branch Mgr of Florida Central Credit Union, Port Charlotte, FL for all of her assistance in my purchase of a new car with a great rate through this CU of which I have been a member for many many years. MARY went above and beyond what one would expect from a Branch Manager to assist me personally. Thank you MARY and Florida Center CU.”
“I have two business accounts with LMCU and the staff there is amazing! The assistant branch manager, Skylar Monteiro goes above and beyond for my businesses! Very nice, professional, and patient when answering all my questions.”
“I received my certification from the Disney Institute for Customer Service and also one from the Ritz Carlton, so I would consider myself an expert in recognizing outstanding customer service; since both businesses' knows a little bit about delivering outstanding customer service. I was recently in Arcadia to conduct some banking business and it was such a pleasure to be greeted by a "live" person immediately, asked what how they can help. She walked me over and introduce me to Jaccarie Simons. What an amazing smile he has, and he was so helpful, knowledgeable and solicitous to my needs. Justin Fussell recognized me and came out to hug me and we caught up, but more importantly, he wanted to ensure my needs were also being met. I am very much aware that we all have choices when it come to any business . I always look for the differentiator that separates them from the others. WELL, Crews Bank & Trust has the market - why? 1) local folks doing business with people they know - it's important to see familiar faces. 2) Caring and knowledgeable. They absolutely go above and beyond to make sure they meet your expectations. AND, lastly, they treat you as a valued customer, not a number or a transaction! The "wow" factor was apparent. Justin and Jaccarie, keep doing what you do well, making a customer feel important. Kim Doan”
“Kristen Scheid is an asset to your bank! I visited her in the lobby to get assistance with a transfer. She understood both the technology and financial side which was a huge help. She is very personable, knowledgeable, and patient! Appreciated her customer service attitude!”
“Surprised to see the rating for this branch of Regions so low. We have always received great service from this branch, particularly from Pam and Brenda. For example, Pam helped set up my wife's LLC and opened a business account for her and Brenda helped me with a great offer from Regions for a credit card with terrific incentive terms. Couldn't ask for nicer people at a bank”
“Liz Jarvis is the best mortgage lender we have ever worked with. When we have had questions she has the answers or finds them in a timely manner. After Hurricane Ian devastated our area and the main office of Englewood Bank & Trust, her office was moved to the Gulf Cove Branch where she seamlessly resumed operations and continues to support the bank's customers flawlessly. The entire staff at the Gulf Cove Branch are friendly, helpful, professional, and attentive to all of our banking needs”
“Darlene and her team are nothing short of exceptional. They explain everything in a way that helps us not in the industry understand so we can make the most informed decision. I highly recommend them!”
Open 24 hours
1797 Tamiami Trl, Port Charlotte
Banks
“Have not had a bad experience here yet! I would even dare to say that they have exceptional service here. I was getting frustrated after I visited 2 other branches earlier that could not/would not help with something as simple as opening a credit card. Jason, the gentleman who helped me went out of his way to make sure I got what I needed and also got me to think about some things that I hadn’t even considered. While I was in this branch I also saw another teller go out of his way to help the customer in front of me, but I didn’t catch his name. Keep doing what y’all are doing! And thanks again!”
“The customer service is always superior. I've always chosen not to use banks because I always felt I would just be a number. I ended up joining Wells Fargo because I moved to a new state and City and needed a temporary account until I could get accepted into a local credit union. However I'm so impressed with my experience at multiple WF branches I decided I will be keeping my account at Wells fargo”
“I would just like to say that anyone thinking of a new bank to do business with I highly recommend Fifth Third bank on kings hwy. In Port Charlotte. Every one there is so nice and helpful. They have so many options to make your bank needs work for you!
Cynzia and Joseph are just a couple bank employees that make Fifth Third Great!!
But they all are amazing devoted bank employees!!!
Thank you all for all you do!!!!!!!
Kim Munro”
“As far as I can tell all the service I received in the bank branch I have been at has been very helpful and they have and very respectful and pleasant towards me and answered all my questions and that's what I expect from Bank Personnel who work with me”
“Love this bank. The waiting time was "none" and the opening and closing acct was so easy. The representative immediately attended me and saw what my needs were help in anyway needed. Thank you.”
“I have never had a bad experience at this branch and I've done business here since it was a Wachovia branch! Personally dealt with Nick who I understand is gone now and definitely sorry to hear that as he personally developed and maintained the relationship in a way few banks do! I hope the same great service continues in his absence!”
“I had an excellent experience at Chase Bank today. I arrived just before closing time at almost 5 o'clock, and I was worried about getting a document notarized urgently. Fortunately, Nelson and Christine were incredibly helpful and happy to assist me. They went above and beyond to ensure my document was notarized promptly, and their friendly and efficient service made a stressful situation much easier to handle. I greatly appreciate their dedication and professionalism. Thank you, Nelson and Christine, for your outstanding customer service!”
“Like the bank, but they open at 9 and close at 5 so i have to take off work if i have banking needs that can't be resolved with an ATM or on line. They don't have Saturday hours including the drive through. Only 1 branch in the whole county. But i never had an issue as far as my account is concerned.”
“My experience there was nothing but friendly. The Tellers were very polite and courteous and even offered suggestions how to help me with my finances. They helped me set up an appointment with a banking specialist. There is never a long wait time any time I've ever went. This bank has always been good to me through the years and I will continue to bank with them.”
Open 24 hours
1930 Tamiami Trail, Port Charlotte
Banks
“Everyone here at this location is so friendly and wonderful. Mayra the manager is a very dedicated employee. She made sure all my needs were taken care of. I was super happy customer :-)”
9AM - 2PM
1930 Tamiami Trail, Port Charlotte
Banks
“I came in 2 days ago to hopefully not take long and open up a new account & become a new member. Khrystopher Perry had blown my expectations with helping me as soon as I walked in the building & in no time, he instructed me with all the rules & regulations, took my information & in 30mins to an hour had me all set up with an account opened with my money in a safe haven, so thankyou for your work !!”
“Friendly 11 months ago great service. Now- oct 2023 you cant get any help in the lobby. 1 person to wait on 6 people needing help. Ridiculous. Wait time is literally an hour for services that cannot be completed online or in drivethru. Tried an appointment- still waited 30 minutes, and no one even asked or cared that we had an appointment.”
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“Kassandra and Cheyenne are amazing! They was so patient with me.. all my questions was answered and they make sure that I understand every step of the process. Again, thank you so much ladies???”