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“Just closed my account because I'm moving states but this is the best place I've ever trusted with my money. Ken was an amazing member advocate from day one. I'll miss this place, and the convenience and security. I can only hope to find a credit union this nice where I'm headed. Bless”
“Kassandra was the very best. She helped me with everything, it was very easy to increase my credit card and she went out of the way to offer and refinance my car. The process was very easy and she was super helpful”
“I came in for some help and Debbie was ready to help with her beautiful smile and pleasant voice. She has always been helping me since I joined them. I love my bank. Thanks Debbie.”
“I use Crews Bank & Trust commercially and the service is always 5 stars! Sarah, Lucy, Peyton, Lisa, Monica, and Kristen are truly the dream team! Thank you and keep up the great customer service!
Airlock Homes LLC”
“Had a great experience. Went in to open a student account for our son. Pam, our banker, was absolutely wonderful to work with. She was professional, patient, and took the time to explain everything clearly—not just to us, but also to our son, which made him feel included and confident about this big step. Her friendly demeanor and attention to detail made the whole process enjoyable.”
“I have two business accounts with LMCU and the staff there is amazing! The assistant branch manager, Skylar Monteiro goes above and beyond for my businesses! Very nice, professional, and patient when answering all my questions.”
“Lisa and Claudia very friendly. I Needed to get a cashier's check and they were helpful in making it possible and we're very thoughtful. I always leave Crews Bank with a smile ?”
“I was at the Murdock branch yesterday and spoke with Connie about a problem I was having with my mortgage lender. Looking for some advice, she was so helpful and kind. Went above and beyond my expectations. She gave me much needed help and even spoke with my lender at length to try to help resolve my issue. I have been a customer of Charlotte State Bank for 17 years since moving to this area. I am very happy with my bank and do recommend them often. Thank you Connie again for your help and professional courtesy”
“I received my certification from the Disney Institute for Customer Service and also one from the Ritz Carlton, so I would consider myself an expert in recognizing outstanding customer service; since both businesses' knows a little bit about delivering outstanding customer service. I was recently in Arcadia to conduct some banking business and it was such a pleasure to be greeted by a "live" person immediately, asked what how they can help. She walked me over and introduce me to Jaccarie Simons. What an amazing smile he has, and he was so helpful, knowledgeable and solicitous to my needs. Justin Fussell recognized me and came out to hug me and we caught up, but more importantly, he wanted to ensure my needs were also being met. I am very much aware that we all have choices when it come to any business . I always look for the differentiator that separates them from the others. WELL, Crews Bank & Trust has the market - why? 1) local folks doing business with people they know - it's important to see familiar faces. 2) Caring and knowledgeable. They absolutely go above and beyond to make sure they meet your expectations. AND, lastly, they treat you as a valued customer, not a number or a transaction! The "wow" factor was apparent. Justin and Jaccarie, keep doing what you do well, making a customer feel important. Kim Doan”
“Darlene and her team are nothing short of exceptional. They explain everything in a way that helps us not in the industry understand so we can make the most informed decision. I highly recommend them!”
“The Peachland branch is the best. All very friendly and helpful. Ashley helped me today to open an account and it's rare when you find someone who is friendly, helpful and knowledgeable.
I had to go-to the branch by 41 and the atmosphere was totally the opposite. Rude, snappy when answering a question and not friendly at all. It's a good thing I went to the Peachland branch to open my new account because if I had gone to the one off of Forrest, I would have walked out and went to a different bank to open an account. Ashley, Mrs. Gomez, and all the other bank associates at Peachland could teach the other branch how it should be when dealing with customers.”
“Can't say enough about the incredible help I received from Mike Dupy, he had my back all the way, had issues with insurance and he helped me out so much by actually being my go between, non stop took at least a month of back and forth, have to mention I'm disabled and can barley walk, I had so many things going against me, I truly hope he gets some recognition, I've emailed corporate about his help and to my knowledge no one has mentioned anything to him, he actually deserves a plaque, never has anyone gone that far out of his way to help me.”
“I would just like to say that anyone thinking of a new bank to do business with I highly recommend Fifth Third bank on kings hwy. In Port Charlotte. Every one there is so nice and helpful. They have so many options to make your bank needs work for you!
Cynzia and Joseph are just a couple bank employees that make Fifth Third Great!!
But they all are amazing devoted bank employees!!!
Thank you all for all you do!!!!!!!
Kim Munro”
Open 24 hours
1797 Tamiami Trl, Port Charlotte
Banks
“The customer service is always superior. I've always chosen not to use banks because I always felt I would just be a number. I ended up joining Wells Fargo because I moved to a new state and City and needed a temporary account until I could get accepted into a local credit union. However I'm so impressed with my experience at multiple WF branches I decided I will be keeping my account at Wells fargo”
“I’ve been a member with regions and at this branch for over 2 decades.since they were amsouth.never once had a negative experience.i visit many regions branches due to my travel for work and always a pleasant experience.never had a negative encounter with any associate.when I go to this branch here on forest Nelson in PC almost everyone there greets me by name.that branch deserves 6 stars.”
“Met with Richard today for investment renewal at Port Charlotte (McCall Road) office Made an appointment to meet. Walked into office and Richard met me and I didn't even have to sit and wait at all. Very easy to conduct my business and on my way. Excellent service and super friendly. Can say that it was one of the best banking experiences I've had in Florida ever. No question about where I will be going the next time I need banking services. Thanks Wells Fargo for having friendly, considerate employees”
“As far as I can tell all the service I received in the bank branch I have been at has been very helpful and they have and very respectful and pleasant towards me and answered all my questions and that's what I expect from Bank Personnel who work with me”
“I had an excellent experience at Chase Bank today. I arrived just before closing time at almost 5 o'clock, and I was worried about getting a document notarized urgently. Fortunately, Nelson and Christine were incredibly helpful and happy to assist me. They went above and beyond to ensure my document was notarized promptly, and their friendly and efficient service made a stressful situation much easier to handle. I greatly appreciate their dedication and professionalism. Thank you, Nelson and Christine, for your outstanding customer service!”
“We had the best experience with Elaine the personal banker. She was very knowledgeable and resolved an issue for us. I appreciate the friendly staff and the service.”
“Everyone here at this location is so friendly and wonderful. Mayra the manager is a very dedicated employee. She made sure all my needs were taken care of. I was super happy customer :-)”
“Everyone I encountered at the bank was courteous and professional. Gilberto, with a smile, immediately inquired about my visit to get me assistance. Chris was the next person I encountered and he was very pleasant as well. Stacey handled the remainder of my visit. She answered all my questions, assisted me expeditiously and all with a smile. Customer service was A+.”
“My experience there was nothing but friendly. The Tellers were very polite and courteous and even offered suggestions how to help me with my finances. They helped me set up an appointment with a banking specialist. There is never a long wait time any time I've ever went. This bank has always been good to me through the years and I will continue to bank with them.”
“Friendly 11 months ago great service. Now- oct 2023 you cant get any help in the lobby. 1 person to wait on 6 people needing help. Ridiculous. Wait time is literally an hour for services that cannot be completed online or in drivethru. Tried an appointment- still waited 30 minutes, and no one even asked or cared that we had an appointment.”
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“Went to the branch this morning to get some account clarification, the experience was great. Ms. Belinda Perrault was so nice and professional. Thank you so much Ms. Bourgeois for your professionalism, highly recommended?”