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“Recently, due to the death of my mother, I was placed in totally new territory: being both a successor trustee and an executor of the will. This involved lots of unfamiliar red tape. The Amtrust team of Erica and Candy were super helpful. Erica and Candy made what could have been a difficult experience a relatively painless one. They went out of their way (beyond expected customer service) to explain things carefully, and to help me through the cumbersome and puzzling procedures.”
“Started my own business last year and went to PNC for my business banking needs. Rich Wolz and his team made the entire process simple and easy. In this virtual world of faceless interactions, it is so great to have a local branch with real people, who know me and are there when I need something.”
“I had a very positive experience today at this Wells-Fargo branch! I arrived on a Friday, just a bit before the walk-in hours ended, and there was a line. But I noticed the two tellers were friendly and upbeat in working with the waiting clients. When it was my turn it was close to 5pm. I was helped by Angela, who was still smiling, and who apologized for the less than 10 minute wait. I had a rather time-consuming transaction, and I know I would not have been thrilled if I was the teller having this show up at closing time. But Angela not only showed no hint of irritation, but instead was quite personable and cheerful. She was also quite helpful and efficient. Her demeanor was contagious. I left feeling happy, and grateful for such a good example of how I should treat others.
Now, a few further notes: (1) This branch is apparently being renovated and the tellers' area was barren, which one might expect to be stressful for the employees, but if they were stressed, it didn't show. (2) The other teller seemed equally good, efficient but at the same time friendly with the clients. She and Angela apparently know their regular clients, and greet them by name. At one point Angela gave a quick "hi" to a client the other teller was helping.
Summary: thank you.”
“Great customer service. Someone almost always picks up the phone during business hours- you won't get an automated system! Lollipops and coffee and someone to help you right at the door.”
“I came into this bank cause I need a new card and I was so pleased with the attention service and positive energy that you have from the moment you walking into the bank from everyone greeting you the supervisor of the bank is a wonderful lady so loving and all the employees are so happy great attitude and customer service thank you for a awesome experience and service I received from everyone who works here God bless you ALL ????”
“Today I came to this Chase branch with the aim of opening an account. Verna Avila, a super attentive and very professional girl, helped me step by step to create the account. I suggest making an appointment online before coming. My experience was great ☺️ Thank you Verna.”
“I have been dealing with banks and finance people my entire life in many different places.
Yanet actually took the time to treat me like a human and not a number. Very rare to find actually good customer service at a bank.
Thank you YANET”
“I just started going to this branch and have never had any kind of issue. Today I was assisted by Pairee, who was welcoming, kind and professional. Her hospitality is very much appreciated”
9AM - 2PM
1333 S University Dr, Plantation
Banks
“I walked into this branch without an appointment on a Saturday, which I don't usually do (nor recommend) but it was unavailable. The team at this branch were very helpful in assisting me with what I needed done. The manager, Netuu, was very knowledgeable and empathetic, as was Alberto, the banker who assisted me. Alberto went above and beyond to ensure that I got what I needed and was very pleasant and respectful in helping me understand why part of my request could not be granted. I was very impressed with the high level of professionalism overall.”
Open 24 hours
1333 S University Dr, Plantation
Banks
“I was thinking about closing my account with Bank of America because the location I usually go to is permanently closed. However, the lines were long but I was able to talk to a customer service representative fairly quickly. The customer service rep at the desk was nice and helped me. He was super nice and it really helped me reconsider my option to close my banking account with BOFA. I liked how accommodating and friendly they were and it made my visit very quick. I would definitely recommend this location for all your banking needs because the people here are nice and great at their job.”
“I don't know why it has such a low rating, I've been several times and they have always solved my problem, the customer service is excellent, the girls who serve are super nice, very kind and have a lot of patience.”
“I give this a 5 star because so far so good. I arrived to open an account and everything was done within 15 minutes. The lady(including everyone else) was very professional and nice. I have not received any negative or bad from TD Bank so far and I hope it stays this way. Thank you!”
9AM - 1PM
1 N State Rd 7, Plantation
Banks
“The staff were very helpful and kind.I had the pleasure of being helped with Melanie Suarez in opening a new credit card. She was very professional and answered all my questions. What a great attitude! Thank you!”
9AM - 2PM
12381 W Sunrise Blvd, Plantation
Banks
“My experience was quick, easy and great. The interactions were friendly and willing to help. I was thanked on the way out by multiple people. Just an overall pleasant trip with all my needs met.”
“Today I had to open an account for my daughter walked into the bank and ask can I open an account this one guy said no you need an appt. Mind you bank is completely empty. Bernardo was the only reason why I gave this bank a 4 star because he was like I can do it. Bernardo is absolutely fantastic and you are a 5 star in my book and would definitely go there just for you to help me with all my banking and business needs. Thanks again”
10AM - 2PM
8400 W Broward Blvd, Plantation
Banks
“HUGE THANK YOU to the branch manager Bryan Yarchan for helping me unlock my account that was blocked for over a month!!! Bryan was so genuine, extremely helpful, he makes customers a #1 priority.The best of the best!!”
“I really liked the attention of the bank employees, they were all very friendly and especially the fact that Mrs. opened the account for me. Look samour, thank you very much.”
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“Went in to the branch and was helped by Maria she is unprofessional and doesn't have good communication skills. She treated me like I was stealing my own money and went to the higher up and had them verify me. Laurie helped me and apologized for the way Maria treated me also Ernesto was great. Maria needs to learn how to do her job or leave.”