I don't know why it has such a low rating, I've been several times and they have always solved my problem, the customer service is excellent, the girls who serve are super nice, very kind and have a lot of patience.
June 2022
Not enough staff but otherwise it's a good location.
May 2022
12 noon and one teller, 5+ in line, 20-30 minute wait. Busy, business-related part of town.