May 2024
Very good service! Even though it was busy Thomas made sure he maintained us informed about the wait and once it was our turn he helped to expedite the service. they gave us new equipment for the updated service. I recommend going to the store instead of using their phone customer service.
May 2024
once i posted a negative review i received 2 calls from spectrum and THEY REALLY LISTENED AND HELPED...I GIVE THEM 5 STARS FOR CORRECTING THE SITUATION
May 2024
Thomas Ernst, the Stores Saled Advisor, is outstanding! He quickly helped me solve my issue and has made me a lifelong Spectrum Mobile customer!
