the staff os not very professional, this is not Cuba...but they do a quick and good job.
February 2024
I made my appointment on line one hour before. I registered at a computer on the waiting area. Fifteen minutes later I was called in. Everybody was friendly.
December 2023
You arrive at a waiting room where you must check-in yourself. Either through a message you receive on your cell phone or kiosks that allow you to do it on site. They call you shortly and the staff is very friendly.