Publix Pharmacy at University Town Center is known for its fast and friendly service. Customers appreciate the helpfulness of the staff, including the assistant pharmacy manager, who has made filling prescriptions easier for many. However, the pharmacy's promptness can be inconsistent, with some customers noting that it often takes over two days to fill prescriptions despite improvements in service. The pharmacy also excels in customer service beyond prescriptions. For instance, they assist with balloon filling for events and ensure that customer requests are met precisely. The store maintains a clean environment, and employees are generally friendly. While there have been occasional awkward experiences in the past, recent visits highlight a positive atmosphere, including supportive interactions among staff members. Overall, Publix Pharmacy aims to provide a welcoming experience for all customers.
Prescriptions filled for a good price. Responsible and knowledgeable pharmacy help.
May 2024
This pharmacy is so fast and friendly! The assistant pharmacy manager Joel was so amazing when getting my prescription filled! I’ve been so stressed these past few days, and he has made it a breeze. Thank you Joel!!
January 2024
Their service has improved but it still takes well over two days typically to fill prescriptions. The promptness can be real hit or miss. Their friendly but have trouble meeting their quoted filling times. I don’t mind waiting just don’t tell me it will be ready sooner than you can fill it!
