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“Seems to me that the local Ace stores including this one have more knowledgeable and helpful associates than the Big Box stores. Also Ace has many specialty hardware products and plumbing products that the Big Box stores do not have. You can buy online and pick it up just like at the Big Box stores. It's worth your time to give them a try.”
“Came in for a battery for my brothers key fob. It was hard to get it open. Thomas called for help. Gordon came he was unable to get it open inside. We will Google it. And then they still couldn’t get it opened. Both of them tried he . And they tried several things and all this time they were very calm so nice and finally It worked.After they opened it and put the battery in they said come on let’s go outside Thomas said and make sure it works.Honestly BEST experience I’ve ever had in the store they have the BEST customer service have any store I have ever been in. Thank you Thomas and Gordon. Will always shop At ACE”
“Nick gave me amazing customer service, making sure I could find what I needed. Definitely going to be a first stop for home projects. Store is very clean and well organized as well.”
“I love this store, always friendly faces willing to help, truly "old skool" style of service, make you feel like they know you neighborhood style. While they don't "always" have everything, they surely come close. They offer military/rewards discount as well!”
“I love Dan’s Fan City. We needed quite a few ceiling fans for our new home and found out about Dan’s online. I liked the reviews, so my husband and I decided to pay them a visit.Upon entering the store, we were welcomed by Misty, who was extremely knowledgeable and, very friendly. FYI, she’s usually on duty on weekends, including Friday. She was so kind and helpful, that we instantly became customers. She explained the pros and cons of each fan that we liked. And she recommended fans based on which room they would go into. She really saved me a lot of work because her knowledge helped immensely in deciding which fan to put in each room.The fans we selected had a LIFETIME WARRANTY on them, which was fantastic. I don’t know if that’s the case for every fan in the store, but we recently had the opportunity to test this out. It’s been over a year since we purchased our fans, and one of the models, of which we purchased two, was having issues. Both fans were doing the same thing so we called Dan’s Fans and Joe (I think that was his name), who was just as kind and helpful as Misty, told us to bring them back to the store so that they could test them. We had purchased 5 ceiling fans, and my husband had installed all the fans himself, so taking them down and bringing them back to the store wasn’t a problem.Joe called us after they were finished with their testing. From his description of what he found out about the fans, I truly believe he did a very thorough job with his testing. He explained that those fans had a fault in them and they’d be happy to change them out for different models.We returned to the store, and, once again, our dear friend Misty was there to help select the replacement fans. She was just as thorough as before and we came away with two new ceiling fans that have been working perfectly since my husband installed them. Dan’s Fans has customers for life in me and my husband. And we both recommend them very highly.”
“I'm editing the rating on my review below as the store now has new owners two months after my bad experience with the previous owners. Im also changing the rating from 1 to 5 and wish the new owners well. 5/15/25
Visited on 11/25/24 - door was open and spoke with what seemed like the owner. He said they were closed after telling me I was not from round here because i didnt understand that there had been a hurricane a month ago. I've lived here 13 years through all the hurricanes and damage and my moms house is on the beach with little damage this time. He was just downright rude- probably because he had to do repairs but no reason to speak to clients like that. My previous experience there many times with actual working staff was always good. I pity the workers with a boss like that- jees”
“Pretty easy rental..tools were clean..in great shape..and worked well..exceeded my expectations..the cement saw..battery powered hitachi..was a beast..had to charge batteries twice..but was a decent length cut..it chewed thru the cement like a hot knife thru butter..the hilti jackhammer/breaker..did a great job too..would rent again..only reason didn't give 5 stars was took a long time to get checked out..”
“I always shop at DG Ace for all my hardware and paint needs, and it’s consistently a great experience. The store is well stocked, and I can always find exactly what I’m looking for. A big shout-out to Austin—he is always friendly, knowledgeable, and goes out of his way to help. Whether it’s matching paint colors or pointing me in the right direction for tools and supplies, he makes the whole process easy. Great service and great people like Austin make DG Ace my go-to store every time!”
“The way Home Depot manages COVID19 is impressive. Provide masks and alcohol papers based on the expected value of the masks and the number of people in the store. The roadside is clearly marked and staffed with staff ready to bring you items at any time.”
“I'm a big fan of Ace Hardware stores. This one was unique, as they all are, in it's layout and offerings, but had exactly what I needed. The staff were friendly and helped me quickly, just as the old commercials say. I'd go back if I ever find myself on AMI again.”
“This guys are awesome. I've been there with the most urgent needs to have hoses made like in no time and they always come and get the job done.As far as hydraulic needs this is the place to go . Hoses, fittings and repairs they are number one.Don't take my word for it. Come and visit their shop.Marco MurallesMvm Metal craftsService and repair”
“Talk about excellent customer service. Had an issue with a new hose,the manager took care of the problem in minutes with no hassles. Thank you for your fantastic service on 1-13-23!”
“Great store- The best selection for a smaller type store. I have been shopping there for over 20yrs. John and Cindy Brown (owners) do a great job and the staff is super helpful.I highly recommend them.”
“This is the best place in home improv projects for both newbies, weekend warriors and pros. The choice of merchandise is varied and of high quality. But the treasure.in this store are its employees. Knowledgeable, friendly yet professional, helpful and friendly (o yeah, i mentioned that already).”
“so nice and helpful. Very professional. Prices on most things very competitive and locally owned. They're close, they deliver, they know the business inside and out!! Highly recommend!”
“This company was literally right next to my residents. I was looking for a certain sized screw to be able to reach the depth in my wall. Anyway they are basically remodeling the inside to be basically all online or atleast most of the features. I noticed these metal plastic drawer sets that are 2 by 6 with 12 small shelves that where empty. I asked if they where selling them cause I could use them for my business of my online 2ndnhand good store, and in the end they gifted them to me and saidni could retrieve the rest. I've just been so in my business that I haven't had time to go grab them. I hope they still have them cause tomorrow im finally available andnim going to try andngrab the rest. Great service. Will recommend!”
“I'm not one for leaving a lot of reviews however I feel overwhelming need to acknowledge and shine some light on John Stone supply. With exceptional customer service from the front end team to speedy and accurate order picking from The servicemen in the back the team members of John Stone supply went above and beyond.not sure I can't even count the myriad ways they were warm and accommodating. This was first time I had visited John stone supply and I was pleasantly surprised. Not only were they a knowledgeable and helpful team but also seem to have fun and enjoy their job. Some may not think it's an important part of a work environment I considerate to be a good thing. I feel it made for much more exciting and fulfilling experience. To the front end I have to say thank you very much for the water,popcorn and the freezy pops. Can't tell you what they did for my day. To the order pickers in the back thank you for such quick,efficient and Delightful experience. In summary I would like to just say to the team leaders and managers of John Stone supply that you picked an exemplary team. So in fact you deserves some credit as well. Thank you somuch for such a delightful experience.”
“This is the best place in home improv projects for both newbies, weekend warriors and pros. The choice of merchandise is varied and of high quality. But the treasure.in this store are its employees. Knowledgeable, friendly yet professional, helpful and friendly (o yeah, i mentioned that already).”
“Hi first time home buyer here!! We were planning on painting our house and Danny over in the paint section helped us out! He did a wonderful job explaining all of the finishes and gave us the best recommendations! Give this man a raise because this was the best customer service I've ever had!”
“Was late for work and the clerk was very knowledgeable about where things were located. Unbelievably, given their location, they had exactly what I needed that morning.”
“Great hardware store! They always have what I need and there’s always one or two people greeting you at the front that can tell you exactly where things are. It’s actually a pleasant experience unlike the big box stores.”
“This store was a good size with lots of products. I got my basic drill bits and then I found unexpected sales that saved me lots. I got a painters canvas floor cover for a sale price I couldn't pass up. Then I found some odd tools and fittings that I knew I would use at a great price. I spent like $23...my buddy spent $56 but all worth it. The quality is what you pay for.
No surprises.”
“Jared helped me choose the right size trailer to transport my Golf cart. He was very cordial, helpful and went outside with me hooked the trailer up checked my lights and off I went. Returning the trailer was seamless, Jared was prompt on helping me, he unhooked the trailer himself. Jared is an asset to his organization. I will drive the extra mile just to do business with
Him.”
“Kenny in plumbing was amazing. I’ve had bad luck with other customer service reps but he made my day. I ordered a toilet tank online. It came with missing parts. I was frustrated. I came in to get the part and he was so helpful.”
“Went tonight not knowing how much tile would need for a 5x3 shower pan...Jana in tile was amazing..so Helpful and so Nice. Made it so easy!! Thank you for all your help !! Christine ⛱️”
“Later in the evening on a Sunday No problem finding a parking spot, easy in easy out,no wait-or issues at the self check out
Informative and helpful in both the lighting and paint departments associates.”
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“The Mobile Home Depot staff is top-notch. They are well trained and friendly. I purchased all my replacement windows and my shower enclosure from here. Great quality products.”