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“Outstanding, Honest and Kind. My front bumper was knocked loose by hitting decorative curbing in my driveway. I could not put it back in place and expected it to be a very costly job. I remembered that my husband used this company years ago for a repair and really liked the work. I felt compelled to go there and drove all the way from Trinity (Passing several other shops along the way). I wish I got the name of the person who helped me but he was so kind. Within minutes he took my car in the back and the tech fixed it right on the spot! I was stunned when they did not charge me! So grateful to have such kindness when I expected a big expense. I HIGHLY recommend the team at Carsmetics. They do outstanding work and care about people. :) I meant to do this review weeks ago..... my 2010 red Lexus and I thank you!!!!”
“This store consistently has the best employees! Some auto parts stores and mechanics can make women uncomfortable by either not giving us enough information or talking down to us. Not this store! I’ve been going here for years for new wiper blades & replacement bulbs for both cars. I’m the handy person in the house & enjoy fixing whatever I can myself. That has included the odd automotive fix for the last five yrs thanks to the staff at this location. Thanks for always being friendly, helpful, AND respectful.”
“Amber is such a wonderful person to work with.I can't believe someone would say something bad about her. She has a lot of knowledge about vehicles. Thanks Amber for the help you have been me on chosing the correct parts to repair my truck the first time.”
“Stopped by this store for new wipers. I asked for help because I didn’t know the sizes. To my surprise, Teddy, the rep, came out and measured my wipers. He then asked if I needed help installing them and since I’m not a mechanic, I said yes. Teddy then went back out and installed the wiper. I have never had service like that at an auto parts store. Thanks Teddy.”
“No issues. I was surprised that a new car with 20k miles need to have its brake fluid changed. My service rep kept me informed went we went over the estimated service time. I like that, I hate to be kept in the dark.
Update: went in for and oil change and cars where stacked up during check in. I assumed it was going to be a long morning. They did the service and still had me out in around one hour.
Side note: This was the first time I have not be screamed at by the ones checking you in. I have pulled in the check in garage and I have been screamed at to turn off the car. I turn off the car. It has not been one minute and I get screamed at again to start the car and pull up and cut the car off. The last time i told the check in person, you just told me to cut the car off. The garage doors were open and doesn't the catalytic converter covert the dangerous gases into safe gases? I understand if you do not want to inhale the exhaust gases, but if your garage doors are open with a breeze blowing though the garage chill or maybe a different job.”
“First Choice quoted me $300 for a job that other places were quoting me $1000-$2000 for. Other places were just wanting to do a lot more work than what I wanted in order to get it all back to being like new. I should’ve had more “after” photos, but you can barely tell something happened, and I paid a fraction of the price I thought I would have to pay. If you look closely, it looks kinda like maybe a shopping cart nicked it now, instead of a car. I was SO impressed with the job and cost, I even tacked on a little extra for Dan’s work and honesty. Rare to find all of that nowadays. Also, it’s been months since this happened, I just still find myself thinking about how lucky I got with this whole situation, so I decided to write a review. Thank you!Service: Body & Trim”
“Great, knowledgeable staff. Called looking for a hard-to-find part same day and they had one. The short haired lady, who's name I regretfully did not take down, was great. Thanks!”
“We purchased a couple of used vehicles here before they moved to the new facility. In July 2023 My son needed a newer used car since his 2009 Civic was in bad shape. We found a pristine 2015 Hyundai Elantra at Palm Harbor Honda with only 50K miles on it. The price was extremely competitive to many other dealers we looked at in the area. There were some very small areas where the paint faded and they had a professional painter repaint those areas with perfection at no cost. Then my sons battery died after about 40 days and they replaced it at no cost. They even went above and beyond to get the brake light switch fixed on a Friday late afternoon so my son could have his car for the weekend. Kirsten in the service department was outstanding! Thank you for such a great experience and superb customer service.”
“Killer service! Mavis down the road was unable to balance my 30” golf cart tires. Goodyear said to bring em in. They had them done in 30 minutes with no issue. Thanks Goodyear. You’ll have my business from here on out.”
“Kerry was wonderful. He is a great service advisor. He is very pleasant and friendly and most of all very knowledgeable in his job. Best customer service in the area.”
“Thank You so much for repairing my new CRV! Honda recommended this location to me. Everyone was super helpful. You can tell they genuinely care about customer satisfaction. I appreciate that more than anything!”
“I cannot find a single thing to criticize about this location nor any of the employees I've had the honor to be helped by, they truly under promised and over delivered in every aspect of my visit I will be coming to this location for any and every automotive need I highly recommend asking for kyrsten and Tracy for any needs in the service department they were beyond amazing jumping through the hurdles necessary to help me get my car back on the road!!!”
“Joe Hudson’s Collision Center is top notch. This is my 3rd time using them and I receive quality service/repairs every time. Great job, as always! Highly recommend!”
“I called in with an issue on my 2012 Club Car that would not go over 8mph and Chris and the team were able to help assist me getting in for service very quickly. They were very honest and professional, I will never go anywhere else for assistance. Thank you for all your help.”
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“Excellent service!! Everyone there is very knowledgable, friendly and courteous. They took the sting out dealing with the insurance. Excellent workmanship and we highly recommend them.”