Shipping Centers in Palm Beach Gardens, FL

“Had a piece of equipment I won at auction. I called around and it was apparent quite quickly Pak Mail was the solution! Rodrigo & team picked up the machine, packed it professionally and shipped it promptly. It arrived and I was impressed by the packing job. Thank you guys!”

“*** UPDATED REVIEW - CLUBS ARE HOME ***

I will leave my below rant to prove a point.

Problems will happen, its how you respond that matters.

Ship Sticks made everything right, their team members Mark and Lisa helped and im sure others helped to get my clubs back to me.

When I think about this experience it was worth using them because if anything goes wrong, they are their to solve it.

I would have to spend countless hours on the phone with UPS to locate missing clubs.

Instead they did it for me and i got to keep working

despite missing a few rounds of golf, I am still able to start my season off with my clubs.

Thank you Ship Sticks, sorry for being a PIA.

***Original post****

I decided to use Ship Sticks for my business trip to TX, that was a giant mistake that will cost me THOUSANDS of dollars

I am in TX on business, I missed 3 rounds of golf costing me X amount in networking and business, and I will miss the start of my golf league and have to go get fitted for new clubs.

MY guaranteed delivery date of Friday the 5th is long gone.

My clubs were scanned onto the truck for delivery on Friday the 5th and were supposed to be delivered to my hotel.

Instead late Friday afternoon, the driver marked that the business was closed and did not deliver my clubs... now the clubs are missing.

I feel like the driver or someone stole my clubs while Ship Sticks says the label fell off?

I was told i will get $2,000 in a a few months towards replacement, it will likely cost me closer to $4,000-$5,000 to replace my fitted ping irons, Fitted driver, wedges and putter, not to mention the bag, travel bag, shoes, and premium balls that were all lost.

This company just uses UPS or Fedex to ship clubs, do not waste your time, money, or reputation on recommending this company.

I really wanted to like this service and after asking my audience who to use they were highly recommended.

What was supposed to be a great golf business trip turned into a nightmare dealing with this company and now I will lose days trying to get and learn new clubs as well as thousands of dollars out of pocket because i trusted them.

Now I can't even work with UPS directly i have to go through their customer service to resolve anything and they said it will be months.”

“i’m not sure where all the negative reviews come from… i’ve always had great experiences here. staff is always attentive and makes you feel welcomed. today i came in frustrated with a return for amazon (frustrated with the company who sent me the item and because i never return items) anyway, i came in with the heavy box and staff was quick to inform me that i can always come in before unloading the package and they’d assist me even if they’re busy. great customer service and the previous times ive been here it hasn’t been any less of great service. thanks for everything guys you’re great.”

“The people who work here are wonderful and so helpful. They always greet you with a smile. Their store is very neat and clean. I've been going to them for a couple years now”

“Very helpful staff. Friendly, and patient even under times of duress and peak hours. No complaints. The system as a whole may be imperfect but that’s not a reflection on the service at this location from my experience so far.”