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“TMobile provided spectacular customer service, especially Anthony Fierro. He helped me every step of the way and was extremely patient, knowledgeable and kind. He explained everything, answered my questions and helped me get a good phone and plan within my budget. I am grateful. If you want great service, go here.”
“I had a messy situation that was becoming a bad customer experience. Luckily, Rene Miranda works at this store. He took ownership of the situation with the highest level of professionalism, patience and sympathy for me as a customer. He was able to solve all the issues and get everything straighten out. He knows very well how to deal with the complexity of the system and has outstanding customer service skills. I highly recommend buying from him. You will have peace of mind that you are getting the right promotions. He will make sure that he sets up everything the right way in the system. I also saw Rene helping his peers so they could provide also best possible experience. Thank you.”
“We came in this morning to return equipment for a bulk account. There was a long wait but Sam did her best to accommodate and help us out as quickly as possible. Thank you, Sam!”
“I worked with Joon who was very kind, patient, and informative. I went to upgrade my current phone and viewed a couple different options. Everything was thoroughly explained to me and my visit was nothing short of spectacular. Super thrilled with my new iPhone 15 pro max.”
“They take care of all the questions I have and they do a good job of recommending things that I might need or not need. Try visiting during hours that are not prime hours to avoid a long wait. But even if you have to wait, they are good about getting to you as quick as possible.”
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“Came in today and was very impressed with the service and knowledge by T. So quick, easy and friendly. When it's time for an upgrade, I will come. Thank you for all the help!”