“Melanie was very pleasant, patient, and helpful. I didn’t feel like a problem to her and genuinely felt like she wanted to help me. There needs to be more people like her in the AT&T stores to help the customers. Thank you so much and I hope get more help in that store.”
“On August 3, 2024, my daughter and I went to the AT&T store on Blanding Boulevard in Orange Park for information on bundle packages for cell phones, wi fi, and direct TV. Upon entering, we were greeted with great customer service and smiles. Ashley answered all our questions. But, we couldn’t strike a deal until Sunday. Ashley texted us the next day to say she was there early. Unfortunately, we arrived an hour later and the store was packed with customers. Ashley was the only one working. We waited about 30 minutes but in that time, she multi tasked and assisted the customers in a timely manner to avoid them to wait. As she was assisting us getting our new phones, she did the same. I am very pleased with the customer service we received from Ashley and will only go to the if she is working. She knows her stuff and helps her customers with satisfaction. I know I’m very satisfied with Ashley and I highly recommend her to friends if they were to switch to AT&T. Great job, Ashley!”
“Went to upgrade my daughters phone and Nicole helped us. The staff here is amazing and very personable. Would recommend it to anyone looking for cell phone service.”
“I had bought a phone with Verizon and came into the Blanding location today and had the pleasure to work with Brandon B , I had some photos missing and Brandon was able to recover all of them , he even noticed my husband as my wallpaper on my old phone and helped me set that new wallpaper for my new phone and I love it ! Thank you Brandon b! -and I think he is cute!”