Mobile Phone Accessories in Jacksonville, FL

30 locations found near Jacksonville
View Map

“Sonesh was so very helpful and knowledgeable! I dreaded having to go to the store but he made it painless and I had a wonderful experience! Def recommend coming to this store for all ur boost needs.”

5 Superb98 Reviews

“Great experience! I came in accidentally looking for Tmobile. Luis greeted and offered me some options to make the switch. I was excited to come over to Verizon. Thank you Luis for such great customer service and for all your help! I'm happy with my new phone!!”

4.8 Superb185 Reviews

“Stellar guest experience! The two guys, sorry I forgot y'alls names :( but they were absolutely amazing in getting me my upgrade on my phone and actually helped me save more money than I would at the Atlantic location (Don't waste your time at Atlantic). These guys genuinely care about their customers.”

4.9 Superb116 Reviews

“Pinky Thomasson was extremely good at what she does! We came in to the store and asked for a Verizon Home Internet service and she helped us out getting them set up in our trailer in Middleburg. She went above and beyond helping us get our Internet connection early morning today. We are super happy with our new Internet service and Pinky made it all worked perfectly. We also decided to switch our 2 phone lines from T-Mobile and started using Verizon Wireless. Me and my Wife are very pleased with Pinky’s great customer service! We owed money in the previous carrier and she explained that Verizon will help us with those using the Switcher Cards promotion. I cannot believe we are saving so much money switching to Verizon service and getting such reliable service everywhere.V/RFred and Pat”

4.8 Superb170 Reviews

“Lance was amazing and very informative. Easy to talk to. Also gave me additional information on how to work my phone easily. I definitely received 5 star service. I would recommend him to anyone, pretty funny guy to.”

4.7 Superb156 Reviews

“I walked in after experiencing no end of frustration with the online service and Darius in less than 5 minutes managed to get everything sorted and squared away with my phone transfer. 100% would recommend”

4.7 Superb128 Reviews

“First of all let’s gets something square away. I know that I am talking to much but it my post and my opinion so don’t like it that’s okay. I will be happy not to have to deal with any more drama from people who have judgmental opinions on this topic matter. My opinion is what matters most of all. So with that being said and out of the way let’s get into this conversation or discussion. Kendrick was absolutely amazing and help me brainstorm and brain that this is a well deserved process and I’m very grateful for his support good work ethics on point. Also this wasn’t my first time or second time I really stopped attempting what I needed to do but it was absolutely amazing and pleasure to have been able to get such a very versatile, kind and patience of Job in the Bible for me it was awesome. person because my suffers from all 2 counts of ADHD was so plus so i wasn’t able to brain my brain so, kudos to kenderick lamar Just kidding. Amazing I’m so switching to boost mobile this month this month by the 31st of January if all goes well I’m switching to boost. So sorry MetroPCS but they have the better plan and phones. So upgrade me so. And the manager was amazing too a little too saucy with his lip service but he was so good to work with him once I understood what he was attempting to handle the issues with the phones. Kudos Kenrick. Lamar and manager John. You thought I was going to forget the name your name eventho I didn’t hear you tell me the first time but not even when I came back you never said your name but kenderick Lamar did. Just kidding but not on the customer service care in explaining to people with disabilities and needs help to brainstorm but end the end after all of this I’m still coming back to you for your advice feedback help and brainstorm when I get there. Thanks guys you guys are awesome and amazingly supportive, helpful and kind to people. Thanks guys. Kenderick and John on UNIVERSITY BLVD OF JACKSONVILLE UNIVERSITY.IN THE CUTOF THR LEFT SIDE IF COMING OFF THE MATTHEWS BRIDGE BUT RIGHT SIDE IF COMING FROM JUSTINA RD MERRILL RD AREA TO MY BACK ROADS PEOPLE RIGHT SIDE LEFT SIDE MY EXPRESSWAY AND SUCIDE LOOP PEOPLE. PEACE OUTDr. ALEXUS REAVES”

4.7 Superb86 Reviews

“Went in trying to make a bill pay and Meri literally lowered my bill and i walked out with a brand new IPhone 15 and a watch. she was very patient and super kind. definitely recommend.”

4.6 Superb131 Reviews

“When working with a new company, as I just did, one often wonders if they will go the extra mile and if their word (character) is good. I found all of this to be true when working with Jason recently. My desktop computer crashed, and the mother board was severely damaged. The hard drive contained all my business records for 7 years – so yeah, really valuable data.Jason’s first attempt to find the data was unsuccessful. But he did not give up and did some deep scans and after a week he was able to recover all of the data. Jason’s customer service in a word; Tenacious. He just wouldn’t give up. I am so grateful for his knowledge and capabilities.”

4.7 Superb82 Reviews

“Excellent customer service, the young woman who assisted me, very friendly, cheerful, helped me, offered me the best offer, very attentive and helpful. That same day I went into another ATT store on 103RD and the young woman who was there didn't look at me or ask me what I needed, she was just playing with her cell phone and laughing the least she cared about was what I went to get. But when I entered the Normandy store, it was totally different, they quickly attended to me and what we did, the changes and so on with the cell phones, really helped other people. The young woman who helped me does an excellent job, knows her job and represents her company very well.”

4.5 Superb121 Reviews

“LaTron,Most helpful and patient in offering assistances on upgrades and accessories. Made a quick and easy process for setting up a new phone leaving me issue free!”

4.5 Superb120 Reviews

“I went in this morning stressed out by the time I left the store I was a lot better. John was great he helped me set everything up on my phones and even helped with my EBB saved me money every month. I would recommend them to anyone. I'm glad we switched.”

4.7 Superb44 Reviews

“Absolutely amazing experience, customer service and in record time. Issues resolved within 5 mins, professional and friendly representative. Would give 10 stars if I could.”

4.6 Superb42 Reviews

“I usually go to the Monument location but since the Manager was not there I decided to go to the Beach location to get the help I needed with my current phone and possibly get a new one. I was greeted by Lizbeth and Rosalba and while explaining my phone issues Vanessa the area Manager came out to assist me.Customer service A+, Problem solving A+. I like the fact that I was there for a while and never felt like a number and all 3 were very attentive to my needs and concerns. This is a cricket that I would come back to because I know that they will get my concerns resolved and I will be treated like a customer and not a number. Thank you so much and am.enjoying my phone !”

4.5 Superb59 Reviews

“As always, Freddie Jones (manager) was very knowledgeable and extremely helpful. He helped my sister transition from an existing complex phone situation to a new phone that was just her size. And without all the runaround and checking this and that. I asked multiple questions and Freddie knew all the answers, which kept our visit pleasant.Every time I’ve been into an AT&T store, I was there for at least an hour or 2 for no reason at all it seemed, as the representatives had to keep asking the manager the answer to any question I had, and I ended up not even getting billed correctly.The other 2 staff members were very hospitable and even gave us water bottles from their personal supply. Great store.”

4.4 Superb97 Reviews

“went in to buy a new phone and set up a whole new account. there was quite a few bumps in the road between the multiple phone calls to customer service and lack of direction provided, when i took my phone into the store and asked for help after explaining the situation, Tiffany was so quick to offer assistance and made sure she would be there when we needed to come back to ensure the process could be done quickly and efficiently. amazing service, amazing employee!”

4.6 Superb35 Reviews

“They were able to fix my Samsung A14 within 45 minutes. I was surprised it could be fix because a popular repairer on Blanding Blvd had told me it couldn't be fixed. The customer service was top notch. These guys are good. They won't ask you to pay any insurance like the other guys on Blanding Blvd close to Orange Park.”

4.6 Superb32 Reviews

“I always visit this location because the store reps are more attentive and personable. Unfortunately, during my last visit, the store was unusually busy and it resulted in a longer wait time. Despite the wait, Tyson was extremely helpful and was an efficient store rep. He was informative, personable, and a pleasure to work with.”

4.3 Superb86 Reviews

“I went to the ATT store to give them my new credit card number so they can bill me uninterrupted. The agent saw me quickly, he was very courteous and very efficient while doing his job! I was out of the store in about five minutes, it was great!!”

4.4 Superb40 Reviews

“I'm so pleased and happy with store location 8221 Southside Blvd. With my tres chica amigas. ( Tu Representante, Senorita Kayla, Senorita Jenni and Senorita Analeigh ). These girls went above and beyond to help a girl out. All three were amazing, funny, polite, and very knowledgeable of the products and services. If you need help, definitely check out Cricket on Southside Blvd. They hook you up. I'm definitely going to be a returning customer and will bring my friends for sure. Thank you chicas. Muchas gracias. Xoxoxo ?..”

4.3 Superb62 Reviews

“Been here twice and received excellent service from both Bryant and Neff.. They helped me preorder the new iphone 15 and transfer everything from my old phone. 10/10 service would recommend”

4.4 Superb32 Reviews

“Fred Jones is the new manger at this store. He was friendly and helpful, and gave me good info. If I need to go to an at&t store again it will definitely be this one”

4.3 Superb55 Reviews

“Jonathan has been our go-to guy for the past 8 years or so. His professionalism is top notch and he always makes sure we leave satisfied. Even after moving to Middleburg i still prefer to drive to San Jose to give him my business”

4.3 Superb50 Reviews

“My phone screen just went black. I needed a new phone. Called store at 3734 Blanding blvd, Dana answered, said she would postpone her lunch if I was on my way. Her knowledge and her customer service was refreshing and professional. A+++ employee. Got a new phone and she transferred all my info and got me back in business quickly. Super nice experience.”

4.3 Superb47 Reviews

“Sheka was a great customer service rep. Only giving 4 stars because the new phone I wanted to get was not on display.. (pretty much nothing is on display anymore) which sucked because I basically had to order a phone that I had no idea if I'd really like in person. A bit of an inconvenience.”

4.2 Good99 Reviews

“My experience with AT&T rep Cekia was superb. Her customer service skills were excellent. I will surely continue to this come to this store for any of my customer service needs. Again, representative Cekia was great.Thanks AT&TSharon and Monica”

4.2 Good93 Reviews

“had a very pleasant experience in this place with an employee who speaks Spanish, I asked her name because my husband and I felt very well taken care of and the best thing was she solved the problem we had with our account, Sorry for not putting her name but where I wrote it down, I can't find it, a thousand blessings for her. I rate her service a 10.”

4.2 Good86 Reviews

“My phone's sim card was damaged and had to go to a couple different AT&T stores where they did not try to troubleshoot the issue. As soon as i walked in they quickly knew the issue and the resolution and i was out within 10 minutes.”

4.4 Superb16 Reviews

“I actually ended up buying a phone. The sales team was super. At first I thought I wanted one particular phone so they called around and found one at one of their stores and had them hold it for me. Then I changed my mind and got a different one and after purchasing it they set everything up for me and showed me how to work all the bells and whistles. Also cricket is having a huge sale right now and you can get 5G phones for free for switching to them and bringing your phone number with you. I mean they have Samsung's Motorola's iPhones all of that either free or really low cost for switching right now. And if you have EBT or any government program like that you get $30 off your plan per month. The $60 plan which includes HBO Max unlimited high speed data.. high speed being the key words here, of course unlimited talk and text, HBO Max and all sorts of perks. So if you have automatic payment taken out of your bank $9 off a month if you have EBT $30 off of that a month so if you do automatic withdrawal with EBT you're looking at like a $21 a month phone bill for all of that and you can't beat that with a stick.”

4.2 Good53 Reviews

“Shaun and Westley were incredibly helpful and patient with me. They weren’t typical pushy sales people they took their time to explain the products and answered all my questions. Thanks so much!”

4.2 Good42 Reviews

You May Also Like