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“The only reason I'm given 5 stars is because of Liset, She is a great asset to your company and deserve a promotion, raise and or a reward. She has great guest service skills, common sense and intuition. I went to the store thinking it was going to be a quick visit to get new equipment and the store turn out to be extremely busy and full of people. How ever Liset was able to take care of me and my son, in a timely manner, due to our special and unique needs. It was the right decision also for the rest of the people there to alleviate stress and avoid tension.
P.S. I'm not happy with Spectrum, as a company they can and should do better by their customers.”
“Our technician, Eliseo, called us to let us know when he would arrive and he was here on schedule. He was friendly and got right to work, fixing our problem. Could not have been any better!!”
“Thank to Ashley for helping me with my account and all the silly questions I had , she gave me no choice but to recommend t mobile for her help and accommodation .”
“Fred was absolutely amazing and patient with our process of getting a new line and getting other lines reconnected. We were here in Orlando on vacation and everything went chaos on our last date with phones. Fred you ROCK!”
“I walked in the boost store which was in 4061 LB McLeod road, I didn’t even buy the phone here , but the young lady named Teju, she took her time , she had a very big smile on her and she didn’t even complain once . I wish they give him a raise. If I know about this store before I would have come here at the first place . I am leaving the store with a huge smile on my face . I went in Hiawassee and old winter garden road store they doesn’t even help me with anything even though I purchased the phone over there. They gave me a very hard time and Iam so upset with it .”
“What can i say great people, will always be my location i wouldn't go to another Tmobile! They treat me like family…. David the manager is the one that always takes care of me! Very happy dude! 10/10”
“Very happy with the treatment and time spent by the person who treated me excellently. Antony was very attentive and met all my expectations and clarified all my doubts. Thank you for such good staff in this company.”
“We just flew in from Iowa and our daughter’s service wasn’t working. We stopped in and Milly went above and beyond helping us. She spent time with us troubleshooting and got our phone back on track. She was helpful and friendly. Greatly appreciate her help! Thank you! Highly recommend!”
“The customer service team here is top notch! Mau greeted me as I came in the store, listened to my concerns and offered expert advice. I feel valued as a TMobile customer and am happy to call this my TMobile store! I definitely have a dedicated customer service agent I can go to that knows my plan and needs! Thank you Mauro!”
“Jason is absolutely excellent.
I arrived with a non functional Sim Card, and he fixed everything immediately.
He did not treat me, like “just another customer”.
He took the time to help me with my iPhone.
10 out of 10 STARS!!!
Thank You Jason.”
“Amazing experience!! Excellent customer service. Everyone that works there are so pleasant, knowledgeable and professional. Specially Arianna, Brandon and Jonathan. Great group of people. Definitely recommend them to everyone.
Very clear and transparent business.”
“Best Boost store in Apopka. Super friendly, knowledgeable, and clear speaking English. So nice to do business with, ending up buying a new phone I didn't even need!!”
“Best store and service. The owner is v friendly and helpful. He would spend hour to help you. So kind and friendly. I always go to him when i pay my hills or renew my phone.”
“Fast service. Friendly staff. However, there was no waiting line or system for customers to follow to get service. Sit and wait and hope someone will come get you.”
“Anytime my Wife or I come into this store we always receive top customer service. I have never been treated unfairly or felt unappreciated regardless of how busy the store is. Also, a shout out to Jamie as the last two phones my Wife and I purchased through her and she's just a real personable and client-focused Mobile Expert. Just keep everyone in this store around.”
“Gilberto came and installed all 8 of our phones without issue. He explained how to use the member portal and made everything super easy and clear for us to get started on our new phone system right away.”
“This location was very tentative and aware of us since the moment we walked into the store. Ed did an amazing job helping my fiancé and I, he was very helpful and had lots of patience while attending us. Great service overall!! :)”
“⭐️⭐️⭐️⭐️⭐️
Excellent service.
I was helped by Diana Rodríguez, who was very kind and also spoke Spanish, which made me feel very comfortable. She solved my phone issue quickly and professionally. I left very satisfied with the service. I 100% recommend this store.”
“Tre displayed such great customer service while answering my questions accurately and helping with what I needed efficiently. We will definitely be back to this location because of his customer service.”
“I had the pleasure of working with Enzo at T-Mobile, and I couldn't be more impressed by the exceptional service he provided. From the moment I walked in, Enzo was welcoming, professional, and incredibly knowledgeable. He took the time to understand my needs, answered all my questions, and helped me find the best plan and devices to fit my lifestyle. His patience and attention to detail truly made my experience memorable. Enzo went above and beyond to ensure I was completely satisfied, and I left the store feeling confident in my choices. Thank you, Enzo, for making my T-Mobile experience so positive! Highly recommend working with him!”
“The storm fried my modem and I needed to get a new one. Went into the store the staff was friendly and quick.
Luis/ Louis was amazing! He placed my new modem in a bag and sealed it shut tight to keep the equipment from getting wet. The manager was amazing as well. 10 out of 10”
“Ivan (I think that's how he spelled it) was great, very friendly and helpful. I will definitely be coming back here if I ever need any help with my phone or account.”
“Damaged my phone beyond repair. I called to see if I was due for an upgrade, not only did I need the new one but I hated the system the broken phone had. The woman on the phone was very thorough. She explained I could get a replacement shipped to me the next day, but it would push my upgrade date back 6mths. But if I could wait the 5 days until the upgrade, I would be good to go. I waited the few days to get the upgrade and was in and out of the store within an hour.”
“Angel is my ANGEL! He saved my biggest headache with the worst experience I ever had with a wireless company. Angel is the MOST kind and big hearted person I've ever met! Please give him a raise and shower him with love that he deeply deserves!”
“I came into the store and signed in. I just need a replacement remote that’s all. Just reach back into the cabinet and grab a new one. But with two sale associates dealing with other more complex issues no one can take 5 secs. To get one. This is ridiculous. I don’t want to cut in front of anyone who’s been waiting but just to get a new remote and have to wait this long is absurd! Also this is my second time coming into this same store to get another remote and a sales person just reached back and grabbed me a new one. Want that hard and nobody got upset”
“It's been a while since I bought my cell phones: I always feel like I'm at fault for not reporting my experience at this store. I was attended to by a very competent professional who treated my family with respect and affection. Her name is Luana, a very dear Brazilian. I would like to congratulate Verizon, for hiring her. She serves everyone. I observed her with great patience and respect for our difficulties, aiming to satisfy the customer. I would like to say, Luana, thank you very much for being such a special person. It would be great if every establishment that we Brazilians go to on this earth had this kind of welcome. Congratulations to Verizon and Vice President Luana.
Oliveira family”
“Miguel and Nestar are true professionals at this location. They displayed patience and empathy in my time of need and ensured that I was taken care of. After my phone couldn't make or receive calls/texts, Nestar diagnosed the issue and learned that I needed a new device. Both met my situation with calm and got me on my way. This situation happened at 6:39 pm the that BEFORE Thanksgiving!!! Kudos to these fine professionals that saw fit that I was back in communication!!!”
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“I tried several times to get the connection issues corrected by calling 611 without avail. I decided to go to my local Tmobile store. Mauri was very knowledgeable and provided outstanding service. Thank you Mauri for going above and beyond and addressing all technical issues.”