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“Santos and Johnathan share excellent customer service skills. While staying professional, they share a kindness and savvy to one and all alike. I'm VERY pleased with their work, especially now, during the Holidays, when most of us are busy, busy, busy.???”
“Devon fix my phone fix my iPhone 11 very quickly and efficiently. Look at me now I’m texting! Highly recommend quick mobile repair in Jupiter Florida. Thanks for everything.”
“**Exceptional Service and Expertise**I recently visited this phone repair shop and was thoroughly impressed by their service. From the moment I walked in, the staff were friendly and attentive. They listened to my issue, a cracked screen and some water damage, with patience and understanding.ASK FOR MOE!! He was incredibly knowledgeable and transparent about the repair process. They explained the steps they would take and provided a clear and fair estimate. The repair was completed quicker than I expected, and my phone now works perfectly - it's like having a brand new device!What stood out to me was their attention to detail and commitment to quality. They even gave me some helpful tips on phone maintenance and protection. The shop was clean, well-organized, and equipped with the latest technology.I highly recommend this shop to anyone in need of phone repairs. Their expertise, customer service, and reasonable pricing make them a standout choice. It's rare to find such a trustworthy and skilled team. Thank you for saving my phone!”
“The owner was extremely helpful and knowledgeable. I was with Metropcs and was quoted a price of 250.00 for 1 phone. At this boost location I walked out with that same phone plus 2 others and phone cases for 130 dollars. Amazing owner and store.”
“They are much more responsive, friendly and helpful at this location rather than the store in Chasewood Plaza west. They went out of their way to provide curbside service quickly.”
“My wife & I needed new Iphones. We met w/ Megan ans she was very professional., knowledgeable & friendly. She really knows her products & was patient in helping us make a decision. I would hire her for my business anyday.”
“Very impressed with Kevin! After 28 years with Verizon, I left due to an employee who lied about a promotion. Another employee later confirmed this. With such a lie to get out of an error, I took my business elsewhere...and I am so glad I did! Kevin was amazing! He is knowledgeable and explained everything perfectly. He also explained every step in the process and was very transparent. No surprises at all. He worked to get us the best deal and plan that suits us. I am very happy with the help/service that Kevin gave us. It was a very great transaction and it is a good beginning for being a new T-Mobile customer.”
“I went in the store unsure about buying a new phone but Fred and Garret not only saved me money on my purchases but took the extra step to look into saving money on my account in general all honesty they did a great job always gone to this store and will never leave it great work!”
“We switched over all of our phones in the family with Isabelle. She is amazing. Helped us with everything made the switch easy and even helped us with the rebates. We love our service and Isabelle's customer service is amazing. So helpful!”
“Wanted new IPhone. Out of the 10ATT stores I called Boe, at Village Commons, remembered my name and kept giving me updates daily. I felt like I was buying a car. If the rest of ATT has as high of bar in customer servies as Boe, im gonna be a client for a long time.”
“Visited this store, for transferring my e-sim to physical SIM card. It took me 5 minutes, in and out of the store. And free of charge. The employees are really professional!!!”
“I went in for a repair and I was treated great! My experience was a true blessing! Nice quick,professional and she went above and beyond! Thank you ma'am!!??”
“This review is for the manager, Marc. I was getting ready to go to town and my camera was broken and The last thing I wanted to be doing was buying a new iPhone. I went in the store anyways because I was desperate and realized it was not time for an upgrade. Decided I was going to just go on the trip without a working camera and make my husband take the pictures. Marc gave me such good advice and then added one more little idea as I was getting ready to leave and guess what, it worked! He saved me from going on vacation with no camera. Thank goodness I ran into someone who is so knowledgeable because I had already spent lots of time on Google trying to figure out what was wrong with it.”
“Rebecca! Rebecca! Rebecca! Outstanding customer service, product knowledge presented for customer ease and happy because we left with care and understanding. We felt her concern for our needs and support. The atmosphere was very nice. Thank you for such a beautiful experience.”
“First off let me start off by saying my family and I received the best customer service I have ever received at a Metro PCS my entire life. My husband, daughter, and I came into this location Saturday June 8th 2024 for the first time. We purchased two phones, one was a metro PCS and the other one was a phone connected to T-Mobile. We was greeted by Alex and Edwin who both were very knowledgeable, patient, had a very great sense of humor, made reasonable suggestions and fast. They help my husband and I pick out really great phones that were compatible with what fits our budget that we already had. And even offered to assist us in transferring our information to the new phones. Alex also helped my husband find the perfect phone to fit his watch. I didnt feel like we were being sold a lie just to spend more money, or to push sales. They both gave us a trusting spirit.They both were pretty good with keeping us entertained while we waited. It was almost as if we was at a family Barbecue. We all shared laughs, and great conversations while waiting for the phones to be activated. We were even given really cool T-Mobile cups, that turn bright pink the colder the liquid is inside. When I tell you we really got our money's worth. The phones are awesome, the service we received is priceless. This has just became my family and I favorite new location. These 2 really make an amazing team. The store was clean. And even though it was a rainy day, Alex and Edwin brighten up our day. 10 stars for them both.
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“Staff are friendly and helpful. Corporate supervisor refused to assist so staff could only do so much. I ended up fixing the issue. Santos is the one to go to at this location.”
“Diana was a tremendous help to my daughter for a phone issue. She had all the answers! Wish all businesses had such impressive employees. They are lucky to have her!!!”
“The experience we had at this location was excellent and so was our representative Jadrien. He addressed every single one of our concerns were quite a few because we were taking a telephone number from corporate Account and placing it into a personal account. Recommend this service location to anyone”
“Today I went into the store to get warranty work on my phone. It was the greatest experience. The man helping me his name is Kevin was very knowledgeable pleasant kind, and caring for my needs. He is a great asset to your company. In the past, it was horrifying didn’t want to step in that place. No one had any knowledge on half the product and they didn’t care about your needs. They just wanted to sell you something. So I am leaving this Review to let you know, I had a great experience. Keep it up!!”
“This store is amazing great customer service the energy from this crew is amazing it sucks that they have to deal with negative people but other then that they are phenomenal.”
“Me Im new in US,I have AT&T any time I have issues with my phone,I want to At&T Palm Beach Outlet,the staff Very professional and helpful and greeted about me ,and every time they solve my problem,thank you so much”
“I am going to say this I have gone to the store a month ago and I'm not going to express my feelings to experience that I had but I needed something bad my phone was not working I couldn't remember nothing I took the chance and coming back to this cricket let me tell you that store did a 2 by 4 the store smells good when you walk in looks like they got replaced the store looks spotless organized smelling good and not only that the environment felt so positive the nice gentleman which is a new store manager that was hired not only he went up and above but he knew everything and how to make my phone work and took his time to show me what I needed to show me and that I'm an older woman the guy was multitasked while he was helping me with my phone was doing payments and taking care of other customers cuz he says he does not like to make them wait so he does a lot of things at the same time so I will say I am well satisfied I'm happy with the experience and I'm congratulating cricket for hiring a manager not only with experience for what he told me that he's had as working in a cell phone company but the store looks presentable clean and the vibe and and just the way that store manager I contact greeted me thank you so much for your assistance I will definitely come back and I will spread the word to bring customers as he offered me $25 for every person that comes in to my account. I'm an old lady I have no idea how that works all he told me was to refer them and to make sure they let me know that I'm the one that referred them thank you Alexander Valentine best respectful smiled and made me satisfied with my device I think other employees from other locations need to be trained by him thank you”
“Came in today and was very impressed with the service and knowledge by T. So quick, easy and friendly. When it's time for an upgrade, I will come. Thank you for all the help!”
“Best metro store. I received the ultimate in customer service! I would highly recommend that you bring your business in and meet the great Metro team here. Thank you so much”
“(Translated by Google) Very good mobile company, cheap monthly plans and no contract, they also repair cell phones.(Original)Muy buena compañia mobil, planes mensuales economicos y sin contrato, ademas reparan celulares .”
“TMobile provided spectacular customer service, especially Anthony Fierro. He helped me every step of the way and was extremely patient, knowledgeable and kind. He explained everything, answered my questions and helped me get a good phone and plan within my budget. I am grateful. If you want great service, go here.”
“Today, I visited the store and we were so lucky to meet Osman. He explained us all the details and convinced us to switch lines to metro. He set up the phone and was very patient in making sure the phone work perfectly. He also has good customer service, he greed us without even knowing us and he maintained a good and positive attitude. Overall, Osman keeps good customer care.”
“May not always agree with company policies for any cell service or online reps. But in store this place has done a phenomenal job! All employees are attentive, work within your budget and do the best they can within their abilities to assist your needs. Would recommend this location over neighboring T-Mobile's.”
“The are so awesome!!! As a single mom trying to do the best for my kids they helped out well getting everything activated and getting the cases out on! Great customer service! 10/10”
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“I went into the store after being on the phone with Boost Mobile support 8 hours over a few days because they said I'd have to call network support from the store & Chris who runs store 918 said that he would take a look at it. Within 2 minutes Chris had this major issue I was having with many of my texts not being received fixed & working. Chris is courteous & extremely knowledgeable. If you live in the Palm Beach Gardens, North Palm Beach or Lake Park areas I highly recommend going to get service & new equipment from Chris's store...thank you Chris”