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“Amin was very helpful and my family and I appreciated his politeness. He was very professional and the price was fair. We stopped by to purchase a dresser for our kids room and was able to stick with our budget and left with our item the same day. Although the showroom is small and inventory may seem low you can always ask to see the catalog and Amin will order for you.”
“Alexander Erdellan was the best sales person you could imagine, he helped me pick the most comfortable dreamy matress . 1000% recommend . Best experience for to find my new mattress bed”
“Our sales representative Bruce and Miriam at the Pembroke Pines location were fantastic. They were very patient, never rushed us, and took their time with us. It made a pleasure purchasing my kids bedroom set and our sofas.”
10AM - 9PM
11013 Pines Blvd, Pembroke Pines
Mattress Stores
“James was very up front when helping me decide on a mattress. He explained in detail the pros and cons of the two I was considering which helped in my decision. The online payment process was easy to navigate as well.”
“I purchased a mattress here and I'm thoroughly impressed with the quality and service. The staff were extremely friendly, patient a qtr and knowledgeable, helping me find the perfect mattress for my needs and budget. Delivery was prompt.
The mattress itself is great. Just what we had been looking for.
I highly recommend Aventura mattress to anyone seeking a top-notch mattress and exceptional customer service. You won't be disappointed!”
“⭐ An Unbeatable Experience: Guillermo at Mattress Firm Pembroke Pines is Exceptional!
I cannot recommend the Mattress Firm store in Pembroke Pines highly enough, especially because of the manager, Guillermo.
Over the years, I've purchased several mattresses from this location, and the reason I keep coming back is simple: Guillermo’s top-notch customer service and deep product knowledge. He has always made the buying process smooth, personalized, and stress-free.
Outstanding Support During a Warranty Claim
Recently, we had to file a warranty claim, which can often be a frustrating experience with any company. However, Guillermo turned a potential headache into an incredibly smooth and easy process.
* Exceptional Guidance: He was right there with us every step of the way, clearly explaining the documentation needed and the timeline to expect.
* Proactive and Prompt: He ensured all the necessary steps were completed correctly and efficiently, preventing delays and confusion.
* Unmatched Professionalism: His ability to manage the claim while maintaining a friendly, reassuring, and professional demeanor truly sets him apart.
In an industry where post-sale support can be hit-or-miss, Guillermo has demonstrated that his commitment to the customer extends far beyond the sale. He is a true credit to the Mattress Firm team, and because of his integrity and service, he has earned a customer for life.
If you are looking for a new mattress in the Pembroke Pines area, go see Guillermo! You will not be disappointed.”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“Very professional and attentive staff. Manager himself took a great deal of time to help, educate and get me the best deal.I definitely recommend this particular store. Also, I urge everyone to buy a matress in person as opposed to online”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Edmundo helped us with our new mattress! He was very knowledgeable and was personable. He asked us questions regarding our sleeping positions to lead us to the right mattress! Thanks again Edmundo!”
“Milton was great. He took his time with us, explaining he differences in the mattresses and also the base. Had us test out each and the rationales behind how they helped with spinal alignment! Amazing experience. Got us the best deal as well!!! Highly recommend this location- ask for Milton.”
10AM - 4PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“I'm very grateful to Gladys. She provided with an outstanding customer service. Gladys has patience, service skills, and a great disposition to find what you're looking for. She also is very knowledgeable of their products and finance options, allowing you to take the right decision tailored to your needs.”
“ALBERTO was amazing. I had a great experience today during my visit at this store. His customer service was in point. He was genuine , provided great information about products and also provided options. During my interaction with him , He never made it feel like he was just trying to make a sale. Alberto had a lot of patience. I am not sure if he is the manager or not but he really demonstrated great quality of providing customer service.”
10AM - 4PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“I had a great experience at this Mattress Firm! The team was super helpful, especially the two associates - Ronald and Mariana -who assisted me with my purchase. They were patient, friendly, and really took the time to help me find the perfect mattress I was looking for. I’m very thankful for their excellent service and would definitely recommend this location to anyone! ?️✨”
10:30AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.”
“I was helped by Bintoy and at first I was just looking for a cheap mattress but I laid in much pricier mattresses and Bintoy helped me and was very nice and patient with me and I ended up buying a purple mattress and she gave me a great deal. I was very satisfied and felt very comfortable shopping there. Looking foward to sleeping In my new mattress!!!”
“⭐️⭐️⭐️⭐️⭐️
For the past few months, I had been meaning to go mattress shopping. Yesterday, I unexpectedly walked into Mattress Firm on Hollywood Blvd (441) and met Felipe N. From the moment we connected, the experience was effortless.
Felipe spent about 45 minutes with me—no rush, no pressure at all. He allowed me to test multiple mattresses and took the time to thoroughly educate me on each option in the store. His knowledge was impressive, and his recommendations were thoughtful and aligned with my needs. I never felt judged or pushed to buy.
I didn’t purchase that same day. Felipe gave me his number and let me know he would be at the Hallandale location the next day and mentioned there might be a few additional options to explore. I returned the following day, and just like that, I purchased the Posturepedic® Elite Brenham II 16” Medium Euro Top Mattress (King size with pillow top)—a truly beautiful and comfortable mattress.
From beginning to end, the entire process felt like an easy breeze, a true walk in the park. Felipe was present, patient, and supportive both visits, guiding me every step of the way with genuine care and professionalism.
I can’t wait for my delivery. Thank you, Felipe—keep shining. May God bless you.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Jose was very helpful in helping me buy my first mattress. He showed a lot of patience while giving detailed explanations on why choosing the right mattress is important. He helped me with the forms of payments due to me also being a student and paying for university. I rather the overall experience a 1000000/5 stars, definitely going back to get another mattress when this one gets old.”
“My wife and I are very happy because we found exactly what we needed, a beautiful living room set.. thank you very much Jordy for helping us, very kind and polite, thank you ”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“Alan was incredible. He was super helpful, honest and beyond competent. He set up a seamless delivery. Their location on 5th in south beach is really nice and has great options. Ask for Alan - he’s the BEST.”
“Today I visited the Rana store. In Hialeah where I was served by the salesman Luis del Cus. I received. The best service. And he knew how to explain the prices and the best offers that were within the reach of my budget, both he and the manager were very attentive. Yanet. They are both excellent people. Thank you for your time. And that's why I recommend them 100%.”
“The sales representative exuded great customer skills she was attentive answered all questions. She helped us with our selection Leiny double check that the product was available for delivery on the day request. Leiny professionalism created a positive experience and I highly recommend her for future purchases”
“Super friendly and knowledgeable service. My wife and I met Diana. She listened to our needs and then showed us a variety of options to help us narrow down what best suited us. She also outlined the benefits of an adjustable base. We had not thought of one before but following a demonstration from Diana, we decided it would be an ideal addition to our bedroom. She also knew when to give my wife and I a moment to talk through our options. Definitely recommend.”
“Efrain is exactly what the doctor ordered! As an American military family he was very relatable and very real, experienced, knowledgeable and wholesome! Best kept secret in Miami, thank you so much”
“We had an amazing experience thanks to Afonso! He helped us choose a king mattress and two twins for our home, and he was incredibly kind throughout the whole process. He gave us so much attention, explained all the options, and made sure we found the perfect fit for our needs. Super charismatic, patient, and genuinely helpful. Highly recommend asking for Afonso if you’re looking for great service!”
“We went to the Pembroke store for the first time we were met by one of the most knowledgeable sales rep.we’ve ever dealt with. She is no other than Anna Syed she was very professional and courteous.She answered all our question and made some very good suggestions and took time to explain all our options.We just went to look at the products they offer with the intention of returning at a later date to make a purchase and we left purchasing a beautiful bedroom set.She made sure we were very satisfied before leaving we’re just waiting for the delivery.We wholeheartedly awarded her 5 Stars. Thank you Aamna for a job well done.”
“This was the first time we shopped at Baer’s. We ordered a mattress, a sofa, and a chair with the help of Rico. Rico was informative, friendly, and efficient during the process. Our mattress was scheduled for delivery within a week (could have arrived sooner, but we weren’t going to be home). Communication was excellent for the mattress delivery. I received texts and emails confirming delivery date, a window of time the night before, and then a phone call when the driver was 30 minutes away. Billy was our delivery man and he was excellent as well. The delivery team was in Baer’s uniforms, very friendly, took care in delivering the mattress, and making sure we were satisfied. So far, our experience with Baer’s has been flawless. Our sofa and chair will be delivered in July, so I’ll update once we receive it.”
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“Chigozie was great. Attentive, informative, and made sure we were comfortable with our purchase based on our preferences and needs.
Mattress Firm has so many different options for anyone looking for a Mattress.
Thank you Chigozie”