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“When we walked in, immediately Omar, the Store Manager, assisted us. He was awesome. A true professional, knowledgeable and not pushy… just what you want in a salesperson. He made the transaction super easy and was most interested in finding the right bed to fit our needs and ensure that our back needs were met. I will always come back to this Mattress Firm, Omar was conscious of our budget without compromising our needs. We made our purchase and will be getting our new bed this Friday! I highly recommend”
“I purchased a mattress here and I'm thoroughly impressed with the quality and service. The staff were extremely friendly, patient a qtr and knowledgeable, helping me find the perfect mattress for my needs and budget. Delivery was prompt.
The mattress itself is great. Just what we had been looking for.
I highly recommend Aventura mattress to anyone seeking a top-notch mattress and exceptional customer service. You won't be disappointed!”
10AM - 8PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“Today, Sunday, I decided to go out and look for a mattress to rest comfortably and I arrived at the best place I could find.
Mattress Firm where two experts assisted me. JUAN and MAGALYS, excellent professionals in what they do, you definitely won't leave without the mattress because of their spices for sale, what they have, and kindness for me from one to ten, they left with a 15, super grateful for such a good job.
Thank you.”
10AM - 8PM
11013 Pines Blvd, Pembroke Pines
Mattress Stores
“Thank you Micheal for taking care of me and addressing my concerns when it came to the mattress and adjustable bed frame. Excellent customer service. If you need a Mattress, come and see Micheal. He will keep it real with you, and tell you what you need, with no pressure.”
10:30AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.”
“The sales person was great and very patient. He introduced several bed mattresses according to my inquiries and explained what each one offered. I made my selection and was given a gift item by the sales person, a huge savings to go along with the bedding for further comfort. I can't wait to receive it and hope it sleeps well.”
“I went into Matress Firm and came across a breath of fresh air named Luisa. A true professional that knew what we were looking for. It was a great experience.
I would recommend Luisa and Matress Firm to anyone looking for a better sleeping experience without a second thought.”
“Milton helped me and my partner get our bed and we were debating the adjustable base but we ended up getting it for beneficial reasons. I’ll update this as we actually try it out and all that but i’m hoping it was worth the investment!
EDIT: Forgot to edit this post, my baby was born and motherhood took over lol. During my pregnancy, this bed has been a dream. I had a lot of acid reflux and the adjustable base with the mixture of a pregnancy pillow made sleeping so much better. It also helped with my swelled feet during and after the pregnancy. Very happy with this purchase and i honestly feel like i sleep better on this bed than my old bed. Worth it!”
“We came in spoke with Natalie. She actually listened to our needs and provided us with just what we needed ? She was fantastic and we can't say enough good things about her !”
“Our "Sleep Expert" William was extremely knowledgeable and helpful. He helped me find the best choice for my needs and answered all questions and concerns in a professional and courteous manner. Great customer service from beginning to end.?Recommend this location highly.”
“Edmundo helped us with our new mattress! He was very knowledgeable and was personable. He asked us questions regarding our sleeping positions to lead us to the right mattress! Thanks again Edmundo!”
“My wife and I, went back to the store to buy a bed replacement. we have visited the store on previous occasions and always found the beds we were looking for, nothing different this time. Johnny showed us different options and was very attentive helping us to make the right choice, he arranged delivery and today 09/04/2024 the bed was delivered on time as promised. Johnny, thanks again. We will come back to the store again, your customer service skills and your salesmanship are excellent.”
“I want to say a big thank you to Mr. Omar. I ordered an office chair for my wife's birthday. My wife's birthday is on Sunday. The chair was supposed to be delivered on Friday, but FedEx decided that it could be delivered on Monday. Mr. Omar called FedEx and went and picked up my gift from FedEx on Friday. I picked up the chair on Saturday and was very pleased that my gift was delivered on time, thanks to Mr. Omar. My wife was very happy with the gift, she is an accountant and spends the whole day in her chair, so I chose the right gift for my wife. Happy wife, happy life ))))!!!!”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“Excellent service from the sales man Ricardo he made sure to explain everything and show me a bunch if options and made sure I was happy with my selection also recommend very good additional products.”
10AM - 6PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“Kevin and Damien REALLY knew their product lines inside and out. They provided an informative and unpressured sales presentation moving me through the decision making process. I purchased and the bed will be delivered in 48 hrs. I recommend this team and location.”
“Super friendly and knowledgeable service. My wife and I met Diana. She listened to our needs and then showed us a variety of options to help us narrow down what best suited us. She also outlined the benefits of an adjustable base. We had not thought of one before but following a demonstration from Diana, we decided it would be an ideal addition to our bedroom. She also knew when to give my wife and I a moment to talk through our options. Definitely recommend.”
12 - 6PM
8090 NW 77th Ct, Medley
Mattress Stores
“We needed a fridge fast bc of the hurricane, and Angel is true to his name. He was so above and beyond helpful. He doesn’t even make commission. He just genuinely wanted to make sure we were taken care of. He didn’t “sell us” on anything but rather guided us to exactly what we needed. He was honest and thorough. We had a few scheduling conflicts and he just problem solved one thing after another, handling our stressful situation with ease. What a guy!”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Hubert was truly knowledgeable about, sleeping, bodies and of course mattresses.He took his time with us, found a special deal at the oulet, made it super easy. Highly recommended.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
Open 24 hours
2239 SW 59th Terrace, West Park
Mattress Stores
“Jonathan has been incredible to work with. I was determined to purchase a specific mattress and he delivered. Working with him was easy and smooth. I am sleeping better and feel physically better! Thank you Jonathan. Our new mattress is a game changer!”
“Today I visited the Rana store. In Hialeah where I was served by the salesman Luis del Cus. I received. The best service. And he knew how to explain the prices and the best offers that were within the reach of my budget, both he and the manager were very attentive. Yanet. They are both excellent people. Thank you for your time. And that's why I recommend them 100%.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Our sales representative Bruce and Miriam at the Pembroke Pines location were fantastic. They were very patient, never rushed us, and took their time with us. It made a pleasure purchasing my kids bedroom set and our sofas.”
“My wife and I are very happy because we found exactly what we needed, a beautiful living room set.. thank you very much Jordy for helping us, very kind and polite, thank you ”
“This was the first time we shopped at Baer’s. We ordered a mattress, a sofa, and a chair with the help of Rico. Rico was informative, friendly, and efficient during the process. Our mattress was scheduled for delivery within a week (could have arrived sooner, but we weren’t going to be home). Communication was excellent for the mattress delivery. I received texts and emails confirming delivery date, a window of time the night before, and then a phone call when the driver was 30 minutes away. Billy was our delivery man and he was excellent as well. The delivery team was in Baer’s uniforms, very friendly, took care in delivering the mattress, and making sure we were satisfied. So far, our experience with Baer’s has been flawless. Our sofa and chair will be delivered in July, so I’ll update once we receive it.”
“Perfect place where I buy all my furniture, excellent price quality and friendly service from the lady who always guides you to find what you are looking for at the best price. Highly recommended”
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“Chigozie, my Sleep Expert was very knowledgeable and professional. He answered all our questions and streamlined the decision process. I truly recommend him, if you are in the market for a new mattress, he is your guy.”