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“The best staff ever! Had to rebuild from the hurricane! Ad they helped me put our kitchen back together and went the extra mile to alter a cabinet front to fit my cooktop! Thanks for being so helpful and prompt!”
“Terrell the Assistant Floor Manager was fantastic! We really enjoyed the opportunity to buy a washing machine from him!
He was very informative about each choice that we were interested in. Thank you Terrell for making it a great experience! Larry and Kay Henry”
“These people are the best, Bill was so helpful, helped me with serial numbers, made sure I got the right part, and called me with updates, there was a young lady with a lovely smile when I walked in, and a young man who was on his game when I picked up the part. This is what customer service should be, something that is forgotten by most places.”
9AM - 7PM
1780 Pine Island Rd, Cape Coral
Appliances
“Alex Alvarez was very helpful, cheerful and knowledgeable when buying our new electric range. And when we had a problem with the new range fitting into our kitchen he helped us solve it. Great job. Would recommend Alex and Good Deals to our friends and family. Also Juan Santos who delivered and installed the range did a great job too”
“I've thought long and hard about this review because we bought a washer and dryer from Discount Appliance Warehouse over a month ago and we had quite a journey. I won't bore you with all the details but suffice it to say that even though we originally got 2 dryers that did not work (although they worked in the shop), the folks at Discount Appliance Warehouse went above and beyond to help us fix the problem. It took the folks at Discount Appliance Warehouse, 2 licensed electricians, a handyman and LCEC almost 6 weeks to determine a very freaky electrical issue that made the voltage fluctuate and rendered the dryer unworkable - at our house only. Not only did Discount Appliance Warehouse send out their technician several times (without a charge) but they upgraded both pieces at no charge to us in an attempt to make it right. I wasn't sure where the journey would land, but in the end, I have a wonderful working washer and dryer that I bought from a company that didn't bail when things got complicated.”
10AM - 7PM
2355 Colonial Blvd, Fort Myers
Appliances
“They are extremely consumer oriented and knowledgeable about their products! They want to make you happy. They hold to their time frames and Sandy is outstanding on knowledge and service!”
10AM - 7PM
136 Hancock Bridge Pkwy, Cape Coral
Appliances
“Ask for Annie. She is the best!! She is friendly, professional, and very efficient. She is knowledgeable of the products and readily provides information without being pushy. She found an error on our account from a previous purchase and helped us retrieve credit that we didn't realize we had, saving us quite a bit of money! She has swiftly addressed any concerns we've had during our shopping/ purchasing/ delivering experience. She calls when she says she will and always follows up, as promised. She's the type of sales person that makes people want to return for future purchases. Badcock should be proud to have her representing their company!”
7:30AM - 5PM
6400 Metro Plantation Rd, Fort Myers
Appliances
“We needed a transformer to repair an ac unit on a mobile sleep trailer used to house lineman here to repair storm damage. They were very helpful and made sure we had what we needed! Thank you!”
10AM - 6PM
8 Del Prado Blvd S unit D, Cape Coral
Appliances
“I have worked with Jimenez Appliance for many years even when they were in Fort Myers. All Appliances I've purchased have been great and I've sent others there as well. We were having a problem with our fron load washer once and went there to see what he had and he told us how to check for error codes and if we got a certain one it was a circuit board. He gave the part number we needed and we fixed it ourselves. He is a very honest person and has advised us which brands/models are better than others. I would highly recommend Jimenez Appliances.”
“I used to work in a family appliance business up north when I was growing up - so I understand this business. I can tell you there is no one more honest, reasonably priced, and hard working than this guy. I would highly recommend him. He has a background working for one of the 'big box' appliance dealers, so he understands the business really well. His prices and service are excellent and he stands behind his work and what he sells. You just can't go wrong doing business with this man. facebook.com/p/Mayorgas-…”
10AM - 12AM 12 - 6AM
3608 Fowler St, Fort Myers
Appliances
“Kia and the rest of the staff were very welcoming and helpful she made sure she found me the best deal I was very pleased with my experience keep up the great work ladies . I would like to add that their delivery drivers the one named I got was Joshua Armstrong those two men are rockstars . They were beyond nice ??????????”
“We bought 10 fans for our new house in 2014 because they are high quality and have a limited lifetime warranty on the motors for the original purchaser. They have been trouble free until now. One motor died. Steve replaced it free of charge with a smile. We have to pay the $120 to the electrician for installation and happy to do so. Thank you Steve!”
11:30AM - 7:30PM
13080 Metro Pkwy, Fort Myers
Appliances
“My dryer decided to quit on me after 10 years, I surly hope she’s somewhere in dryer heaven sitting under a fan.
Welp, to make things easier Duan at the fort Myers location was absolutely fabulous helping me navigate the online buying experience.
(I’m older now so it’s not as easy for me as per- say my 15 year old tech savvy grandson!!! )
Thank you Duan for taking your time to make our buying experience an easy one.
May you sell a billion dryers !!!!!”
“The General Manager at this location is well-suited for the position. They demonstrate exceptional customer service and a clear understanding of our needs. As a second-generation customer of Aaron, I am thankful for their continued dedication to providing excellent service to my family.”
6AM - 10PM
14655 S Tamiami Trail, Fort Myers
Appliances
“Peter's Plumbing is now hiring immediately! We are a fast growing company. Plumbers if you are looking for an amazing company to work for and a company that cares about their employees than, Peter's Plumbing is the place to be! Peter's Plumbing is offering a $24,000 sign up bonus, weekly pay, uniforms, take home vehicle, 401K, health insurance, and much more. With two locations, Miami & Cape Coral. Call us today at (305) 216-5107 to set an interview.”
“A good deal of help from the experienced salesperson. In these days of shortages, he helped me find the items I was looking for. The prices aren't really marked, or I'm inexperienced in the way they do things. I decided not to worry about it and was suffering from serious sticker shock until I price checked the items I bought in two other places. Prices are completely compatible with others in the area. Sadly, everything just costs double these days...”
“I wanted to leave a comment about a single associate but couldn't find a way to do that on the Home Depot website. Cheri in the garden center went far above and beyond in helping me locate an item I was in great need of. She searched the entire store (including being sent to lumber from garden and back) and found what I needed. In todays age of self-service and generally poor customer service, she went the extra mile and it is greatly appreciated.”
7:30AM - 4:30PM
4200 Ford St, Fort Myers
Appliances
“Wonderful and very friendly staff, always happy to answer questions and put a smile on your face, and they go the extra mile to help load everything on the truck”
“I wanted to leave a comment about a single associate but couldn't find a way to do that on the Home Depot website. Cheri in the garden center went far above and beyond in helping me locate an item I was in great need of. She searched the entire store (including being sent to lumber from garden and back) and found what I needed. In todays age of self-service and generally poor customer service, she went the extra mile and it is greatly appreciated.”
“I ordered a large shed for my husband for Father’s Day. When we went to pick it up we were surprised to find it packaged in one VERY LARGE 700lb box that wouldn’t fit on either of our vehicles or any of the rental trailers.
Thankfully the customer service team Lesley and another very helpful and kind woman whose name I regrettably don’t remember were able to help us switch it to a delivery without any hassle or delays.
5+ stars for assistance and a clear customer first focus at this location.
Thanks so much for helping!”
“After Hurrican IAN, our house was demoed, and we need all new appliances, Refrigerator, Stove/oven, dishwasher, Microwave oven, Washer and Dryer. Charles at Bill Smiths came through with all of our needs. most items were delivered before we could even move back in. Bill Smith has a return policy of 30 day on returns, we were not able to move back within that timeline. When we did move back in, you could imagine the need to start cleaning, so the Washer and dryer was very important. The Washer stopped working after a week. we called and arranged to have a service man come out, that took 3 weeks (because all the others calls from the Hurrican) we understood, after the service man looked at the unit, he needed parts, and he said that would be 5-7 days. :( after 10 days he showed back up :) the unit broke again within a day. we called Bill Smiths again and, as you could guess, we were not happy. Charles contacted his Manager Trent, we expalined our problems with the unit, the timeline/down time. after a short time, Trent had us come in and pick a new unit and set up delivery of a new unit in three days. We were not happy in the beginning of this, But Bill Smith team did us right, Thank you Duane & Tish Gietz”
10AM - 6PM
12931 Metro Pkwy, Fort Myers
Appliances
“Lost everything with the Hurricane. Have a new small place. The staff has been awesome. American Freight stores were Sears at one time. It's manufacture direct so the prices are great as well. Quality name brands. They offer finance plans and delivery as well. You cannot go wrong. Thank you.”
9AM - 5PM
12085 Metro Pkwy, Fort Myers
Appliances
“This is a beautiful store with an exceptional selection of high-end fixtures for bathrooms and kitchens. The consultant was very knowledgeable.The goods are very expensive. In fact, they have a $9,000 toilet on display!”
“I have used the store in north fort Myers before and swapped to the cape store where Dale and his team is after some issues w north fort Myers store. I absolutely love dale and his team. Always helpful always have what I want in stock and never have an issue with anything! If so. He fixes it asap.. won’t go any where else.”
“Close and convenient. I just wish that an employee who wasn't sure what aisle something was in they would say, not sure, but I'll find out instead of directing me to the opposite side of the store. Management should advise employees to seek assistance if not sure”
“Kevin from garden section is very helpful, took his time to help me with my problem and did not show no signs of being bothered by it at all. Respectful. Thanku very much for your help.”
6AM - 8PM
3031 NE Pine Island Rd, Cape Coral
Appliances
“My Wife and I recently shopped at the Home Depot, Pine Island Rd in Cape Coral location. We were stymied looking for just the right lightBulb for our yard light. A young man named Luis approached us and asked us if we needed assistance. We told him what we were looking for. He took the time to show us our options and was very helpful. We were impressed by his expertise, attitude and knowledge. Luis is a breath of fresh air for your business. Kudo's to Luis for his effort and professionalism. He is a real asset to your business!”
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“This place was absolutely wonderful! The family that owns it is such a wonderful family. They were so kind and helpful and they did not try to persuade me into buying anything and gave me a really amazing price! I bought a new washer and dryer. I also bought a mini refrigerator. I couldn’t beat the price anywhere else. Such a good products and such amazing individuals! Thank you and God bless you guys!”