“I came across this dope place online to sell a pair of shoes and let me say that he made it super easy! Transaction was literally fast and he was super nice and easy going. Thank you again!”
10AM - 7PM
424 3rd St S, Jacksonville Beach“A close friend suggested I go and see Lisa at this location and I'm so glad I did!! She really took the time to help me find the right shoes for the kind of walking I do. She was knowledgeable and super helpful and I really appreciated the time she took with me to help me. I'll be back, even though I live 5min from another store!!”
“The sales person was busy on the floor, telephone, and helping other associates answer questions. He was polite and informative. My only problems centered around the online price differed from the store price, & when we ordered my paints, one pair was canceled, & I wasn't informed, then you only refunded me some of my money.”
“Visited the van’s store and Chris customers service over the top greeted as I walked in and also help me right away answers all my questions and greeted me out the door I will definitely come back very professional also cute. Thank you Chris!”
“I received great service from John, he was personable and very knowledgeable. He fitted me with new sneakers and explained the process and described how the sneaker was constructed. I left with a great pair shoes and excited that I found a great new shoe store.”
“Went to store 142 for prom shoes and Rhiannon was so helpful! She took the time to suggest shoes that we would have otherwise overlooked and they were PERFECT.Mark at checkout was also awesome. My son enjoyed spinning the wheel.”
“I love this place. They fix shoes for a great price. The customer service is great. If you need alteration this is the place to go. I’ve had many clothing pieces altered here. Great place for reasonable price's!”
10AM - 9PM
4665 Town Crossing Dr, Jacksonville“The best customer service. I ordered a pair of shoes online not realizing I had to wait for a pick-up ready confirmation email as I went to the store to pick-up my order before they were ready. Michael went above and beyond to make sure I left with my order when he could have easily asked me to come back the following day. Thank you Michael!!”
“I have bought the same Skeckers Envoy steel toe 13 w every 4 months for over 2 yrs. The reason I trade with Academy is they price match their competitors. Big savings and Great service.”
“We stopped recently - after exhausting two area stores, and found Norman, who knows his inventory, product and, most importantly, customer service. Bought 2 pair, and such was best shoe-shopping experience in close to a decade.”
“We ordered last minute cloth for the baby and it came JUST in time as we are flying out abroad. Picked up on the way to the airport. Thank you so much Emily and rest of the team for helping out so diligently.
Always friendly and helpful staff when we visit the store. Clean and organized.”
“Recent updated:
Store is way better now, plus kind associates. Store is less crowded due to the new location. Quality prices also.
Thank you for making things better
=====new update above===
Overpriced and crowed. There was 2 guys that helped me that were nice”
“Looking for that spectacular outfit to “wow” for a special night out or lunch with friends?This boutique provides unique luxury clothing with all the accessories that you need to feel beautiful and luxurious!From beach wear, evening dresses, running around town…live the Florida lifestyle with bold bright colors or cool beach wear, sand colors, off whites…whatever delights you.The staff is very attentive, helpful, and friendly.Located in the Sawgrass Village plaza next to Foxtail coffee shop.”
“I love this store so much, Sparkie really helped me and my friend, staying after the store closed to help us out definitely recommend this specific location to all of my friends and I will be back! ”
10AM - 8PM
4818 River City Dr #105, Jacksonville“I usually do not write reviews but I feel compelled to write this one. My mother and I traveled from Massachusetts to Jacksonville on Saturday 6/11/22 to attend funeral services for my brother in law who had just passed from a battle with ALS. My mom brought dresses with her however there was record breaking heat for the day of the service. She badly wanted something more weather appropriate, while on our way into White House Black Market at the Town Center, on Sunday 6/12/22 she felt faint, dizzy and couldn’t make the treck inside (my mom 79 has a pre-existing heart condition and heat and humidity make it very difficult for her) I went inside the store to look for her. I fell upon a beautiful light weight dress. I was torn on size and wanted my moms approval before I purchased. After speaking with one of the sales reps on the floor about my situation she came up with a plan to be able to show my mom the dress and check sizing, she actually brought the dress outside and walked it to the car with me. My mother just loved the dress and they had her size!!!! I want to THANK Jackie personally for going above and beyond and for being so accommodating. You made what was a very tough day a little more bearable!!! This location is very lucky to have her!!!!!!!!!!!!!!!!!”
“Good selection of shoes. The buy one get one 50% is ki da a rip off because the selection of shoes that are allowed with that deal are limited. So its kind of a let down in that regard. They have pretty decent prices though. Just have to go and see what they have. They also have a discounted section.”
“I come about once a year to shop in Jacksonville and Madewell is always my favorite. The employees are incredibly kind and professional. They remember my family and I even though we come once a year! Lovely staff, wonderfully kept store. It feels like a home away from home.”
“I stopped in Ann Taylor at the Town Center today because I needed a new outfit for a work function. I was overwhelmed and the 2 women helping me were just amazing. They pulled a few options including shoes for me, put me in the dressing room and had me model each one. They were great to work with and made it fun. I got the perfect fit. Thank you Maria and Tracy!!!! I will be back.”
“Visited the Jacksonville location. Extremely helpful sales associate who really knew her stuff. She made a point to order (free shipping) an item that was not stocked in store. Efficient, helpful, & pleasant - doesn't get any better.”
“Really love this location. Staff are really friendly and go out of their way to help you. Martha went over and beyond to help me with an issue over the phone and was very patient. Another associate, that worked the closing shift on 06/09, helped me with a return and was super friendly (associate# 6870460). I enjoyed talking with her as she processed my return. Will definitely shop here again ?”
“had the best experience at this express location! service by all the staff but especially Timon was incredible. others had tried to help me look for a pair of jeans and I had given up, he refused to accept that and got to the bottom of it. we found my size in the jeans I wanted and he was happy to help. thank you Timon!”
“I recently ordered 2 dresses for the 1st time ever, and when I received them yesterday, I was highly impressed at the quality and craftsmanship both of them. I am extremely pleased with not only the material and fit, but also with their very reasonable price. They are much less than most boutiques ,yet more beautiful than the ones I've purchased elsewhere.”
“There is a large variety of everything here except for what I need and/or always seem to be looking for...and that is cold-weather items. OK, I get it, this is Florida...but people do leave the state on trips during the wintertime now and then. It would be nice to have a few basics at least. Ho hum... Aside from the above...the selection is pretty broad and the employees are always helpful. I like coming in here to check out the sale items, etc. because you can get some good deals. There is plenty of parking as well...even for the location!”
“Cammy went above and beyond to help me, she let me try on multiple sizes to find the perfect fit and helped with deciding on which style of boot looked best on me! I never write reviews, but she was so helpful and sweet that I had to!”
“New to surfing and forgot a leash while visiting the area. Helpful employees that are straight forward and very welcoming. Will definitely return if I'm ever in the area.”