I went to this Chase Branch today and the Front Desk lady turned me down very quickly saying that Chase doesn't offer Personal Loans nor Car Refinance options. I'm wondering what's the purpose of a Bank Institution that does not help their clients and I'm considering moving to another place.
April 2023
Rude Customer Service people do not know how to do simple tasks. There was barely people there and I don't understand why I had to wait 20 minutes for someone who can't do there job
March 2023
Wanted to start my checking and savings account they turned me down saying they had no time to help me. Lost a future customer. Absolutely atrocious. Chase is a disgrace!