9AM - 5:30PM
2470 Immokalee Rd, Naples“This place is amazing!!! Had No problem what so ever and they assist you so well. They are so polite and welcoming definitely will make it a place I go when I need help!”
“The staff here are the kindest, most thoughtful people! I have 2 kids under 3 years old and they go above and beyond to help me every time I come in. They love my wee ones like they are their own and are so efficient!”
8:30AM - 5PM
7211 Radio Rd, Naples“Yania was extremely friendly and helpful getting me in touch with the loan department. She made me feel as if I was the most important customer there. Gabby helped me get approved for an auto loan in minutes even with my limited credit history and a bankruptcy. Amazing experience! Thank you so much!”
“These guys are great, I'd highly recommend them! All the staff I spoke with at this branch were professional and courteous. I was seen promptly, and services were provided in a thorough and efficient manner.I walked in expecting that getting my account needs taken care of would be a major hassle after having several very negative experiences with Suncoast Credit Union, and could not be happier that I decided to stop wasting my time with them and came here instead. Day and night difference between the quality of services you'll receive at these two places.”
“Service has met my expectation with the transition from First Florida more seamless than anticipated. Today I went to the bank very unhappy regarding a Bill Pay event. The Representative listened, endured the complaint and collaborated the understanding the of event with Bill Pay. Well done!”
“Patty, Wendy, Amy, and Nadia at this Lake Michigan Credit Union branch are amazing. Every time I come to the branch I’m always greeted with smiles. They make everything so easy when I come to the bank. These ladies are a major asset for the bank. Their customer service is impeccable. I purposely go out of the way to go to this branch whenever I need a transaction completed because of this unbelievable service.”
9AM - 5PM
889 111th Ave N, Naples“This branch has a wonderful branch leader, Susan Buckley. So pleasant and helpful, she went out of her way to be helpful and accommodating my business banking needs.So refreshing in a world of big banks. Truist merged with 2 banks I had accounts with and she came from one of those banks and maintained the friendly banker appeal I enjoyed with my previous banking contact. Thanks Susan ?”
9AM - 4PM
1185 Immokalee Rd, Naples“These people at this location are by far some of the best folks to deal with. Their care and understanding is always far above what anyone would EVER have to do.”
“I have been coming to this location since I moved backed to Naples due to the downtown branch being shut down. I usually come with my grandmother to help her out. Every time I am there, Maria, ALWAYS helps my grandmothers out. Even when my grandmother goes by herself, she already knows what my grandmother needs, even though my grandmother speak Haitian Creole!! Maria customer service is AMAZING.”
“We dealt with the Manager Cathy about how to pay our Canadian BMO MasterCard. She spent a lot of time with us trying to find a solution. She was patient, kind and understanding she made us feel important and took our problems to heart. We’ll be forever grateful.”
“I have been banking with Iberia Bank for 4 years and have had a great experience. I primarily use the Golden Gate branch and their service is impeccable. They are knowledgeable and friendly.”
“I had an awesome experience with Sherlie Lubin, she such a great helper the best at her job, I love the service she provides. I definitely see her as the branch manager.”
“I had the great opportunity to meet Mr. Ernesto at this location today he was extremely polite extremely professional extremely friendly. It was so good to experience outstanding customer service when that is so hard to fine nowadays. Mr. Ernesto made my transaction easy and pleasant. What a pleasure! More people like him and we are moving in a good direction! Thank you Chase for Having Mr. Ernesto.”
9AM - 5:30PM
8635 Collier Blvd, Naples“I have been with my bank up north for so many years and I thought that no one could ever beat my bank until I join LCMU.every time I do my banking in person they always greet you with a warm welcome .Rammi has great customer support and he is willing to help you what ever you need .I’m definitely staying with this bank for a long time .Keep up the good work everyone.”
9AM - 5PM
3360 Pine Ridge Rd, Naples“James and Heather were very helpful and courteous. It felt like a good thing just happened to me after opening a checking account at your Naples FL Pine Ridge Branch. I will tell others about my experience.”
“Belinda and the bank tellers are wonderful people with extraordinary costumer relationships I been with Valley over 20 year and I cay say that they are Rock Stars”
“Gregory has great customer service, every time I see him he’s nothing short of amazing. He has a ton of knowledge when it comes to the banking world. I am thankful to be a member and have him as someone to go. Thank you Gregory. Keep doing amazing things!”
“Nice branch for 5/3. The inside ATM allows many options on how you can receive cash. They have a nice waiting area. They have safety deposit boxes here, which is a nice service.”
9AM - 5PM
95 Price St, Naples“I needed to come and give a huge recognition to Jorge Rojas from this branch. Every single time I come in, he goes out of his way to make it a positive experience. I drive an extra 10 minutes to come to this branch because he just provides better overall customer service than the branch closer to my house. I hope he is acknowledged for his hard work and patience with his clients. Thank you for all your help today and every day!”
“Great bank! The whole team is fantastic! This branch is always busy with customers everytime I go, however, the team is always trying to help in anyway they can. I highly recommend this bank! Remember they’re humans! They are always trying their best to help us!”
9AM - 5PM
15245 Collier Blvd, Naples“I give reviews based on exceptional customer service and when I feel like the person and business deserves to be recognized. I have to say I felt very pleased with Donovan and how he helped and welcomed me to the bank today as well as bank manager coming in asking and checking on status of everything. Very clean and professional and inviting with big smiles. The gentleman that helped was very patient and helpful and just a rockstar at everything today. I am leaving this to encourage others to ask for him and feel the warm welcome and kindness I received. Thank you Chad”
“Michael was fantastic! He made time for me today as well as Alex. I have never recieved such great service before. Friendly, kind, and listened to my needs. Above and beyond service. Thank you so much Michael!”
“Today I went in and Sarah took about 20 minutes helping me set up my new phone with synovus, she didn't have to but she went above and beyond to make sure I was set up properly, she was sincere in helping me and more patient then I could ever be. I just need to let someone know she really made my day. And I'm not a rich man, I'm a salesman at Dan's fan City she saw past all that and still treated me like a valued client.thank you Sarah. And whoever is her boss, she's awesome ?. Thank you Edmundo Reyes Jr.”
“If you look up “5 Star Customer Service” in the dictionary… you’ll get (Ingrid)! Ingrid at this location on Airport & Pine Ridge is top notch. She made my day and went above and beyond her normal duty. I wish everyone was like her in the biz. I went in stressed out from the day, and left with big smile on my face. Thank you again Ingrid. ?????”
“I came to make a deposit for another person. I am client of another bank. Heather Maguire (Teller) was fantastic, she helped me in few seconds, amazingly smart, great customer service, she gave me valuable information about CDs, was so diligent. The office is very pretty, clean. I was so surprised. I will be back to evaluate options for my banking needs.”