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“We just had our bank account set up. Absolutely a positive experience! Communication was easy with Cliff Brand. He answered all our questions, the process was amazing, and we are thrilled with the outcome. The entire staff is fantastic, and they have our loyalty for all our future needs.”
“This place is amazing!!! Had No problem what so ever and they assist you so well. They are so polite and welcoming definitely will make it a place I go when I need help!”
“Excellent care from Daniella Butnariuc at the Naples branch. She deserves an attaboy from your bank and the sincere thanks and gratitude from my 3 sisters and I for her extraordinary efforts. We are most grateful.Debbie Vieau”
“My experience was great INELDA CYRIAQUE JEAN WAS SO HELPFUL AND INFORMATIVE AND NOT JUST HELPING ME AND GAVE ME ALL HER ATTENTION. ALSO MULTIPLE MEMBERS THAT WAS THERE. I’M SURE THEY DID NOT FEEL LEFT OUT. IT WAS A BUSY MOMENT AND SHE WAS ON TOP OF EVERYTHING. SHE ACKNOWLEDGED EVERY SINGLE PERSON THAT WALKED THROUGH THAT DOOR, I’M IMPRESSED”
“We feel very well cared for by Representative Edgar, Professional, very attentive and concerned about clarifying all our doubts, excellent service. Thank you to Suncoast for having this excellent Person. Thank you.”
“I want to mention 2 workers who are excellent professionals, my respects and thanks. Ryan Espinosa and Alex Azua excellent attention and guidance to their clients.”
“Very happy with the attention of all the mistakes of the bank, they are very attentive and friendly, they assisted me, Alex, very friendly and with very good customer service, always answering all very questions and giving me their best help, thank you Alex for your service, a pleasure to see talked to with you”
“I had a fantastic experience at Suncoast Credit Union thanks to Jagson, the general manager. He was extremely attractive, super nice, and incredibly helpful throughout the entire process. He made everything quick and easy for me, ensuring that my experience was nothing short of amazing. I highly recommend Suncoast Credit Union and Jagson for all your banking needs!”
“I just had superb customer service from Suncoast employee Gregory Cyprien.
He provided the most professional customer service I have received at any financial institution.
With employees like Mr. Cyprian, Suncoast Credit Union's reputation can only rise as it will exceed its customers expectations.
Mark Crowley”
9AM - 1PM
2470 Immokalee Rd, Naples
Banks
“Best banking experience. Always friendly. Quick. Not pushy to try products and services. They offer many different personalized financial services and plans for every individual. Although you must open an account with a credit check. Refinanced my vehicles for a much much better rate.”
9AM - 1PM
7405 Devonshire Blvd, Naples
Banks
“LMCU is very welcoming as soon as you step in! I set an appointment with Diego to open my membership he was very attentive, knowledgeable and professional. He shared all the great benefits that LMCU offers. Definitely a pleased member. ?”
Closed
8635 Collier Blvd, Naples
Banks
“Yurima Mejias is an excellent profesional, with her you can count with a bussiness based on trust, honesty, fast and helpfull work, she is always available to clarify any doubt, colaborate and to advice the best path to follow. We close our loan for land and pre construction in record time in this crazy market. I really apreciate her hard work and highly recomend her.”
“The folks at Trustco are Lifesavers! I thought I was going to lose the deal on my new construction home in Ave Maria, but they locked me in at a lower rate for 330 days and didn’t even charge me! Give Shari a shout for sure!”
“If you look up “5 Star Customer Service” in the dictionary… you’ll get (Ingrid)! Ingrid at this location on Airport & Pine Ridge is top notch. She made my day and went above and beyond her normal duty. I wish everyone was like her in the biz. I went in stressed out from the day, and left with big smile on my face. Thank you again Ingrid. ?????”
Closed
2092 9th St N, Naples
Banks
“Wonderful customer service. Camila Cedeno was very patient and understanding. She has extensive knowledge of all products her company offers. She was wonderful to work with. Although this location is father away from my home I will drive there next time I need assistance.”
9AM - 1PM
3360 Pine Ridge Rd, Naples
Banks
“James and Heather were very helpful and courteous. It felt like a good thing just happened to me after opening a checking account at your Naples FL Pine Ridge Branch. I will tell others about my experience.”
“I used to be a Wells Fargo client and had some issues to solve, after 4 months struggling Val and his team were the only ones actually able to help me!
I am so grateful to have fallen into Val’s appointment, I really appreciate your help and dedication in resolving my situation. I would love to highlight the spectacular service and kindness -you are amazing!!!
Thanks a million: to you and your team.
Highly recommend them: profesional, empathic and effective.
All the best and muchas gracias!!!!!”
9AM - 12PM
7950 Airport Rd. N, Naples
Banks
“My banking with Regions has been great, but when it comes to the team at the Vanderbilt location, they are the absolute best! Their customer service is amazing and Tracy the Branch Manager is just fantastic. Her knowledge with everything Regions is incredible! We have a couple different accounts and any time I have a question, they answer it quickly and ensure I have a complete understanding. Thank you, Tracy and your team, for always being so pleasant with smiles on your faces and always so professional!”
Open 24 hours
2435 Tarpon Bay Blvd, Naples
Banks
“Went here the other day and everyone was so welcoming and understanding, even opened up an account, so if you’re ever in need to open an account this is the place.”
“Wow! I been to most of the Wells Fargo's in Naples and one is probably the Best in all of Naples! Last week I stopped in to cash a check & this one afternoon the bank was very crowded & busy. First I was greeted with a friendly "hello" when I came into the bank. Then when I got to a teller she apologized for the wait.The service manager Darla Zenuni was supervising at the time behind the glass. I watched as I seen her handle three issues or problems going on with the staff (tellers)at the same time. Darla is a real professional & took care of each issue one at a time.... all with a smile on her face. The Staff at this Wells Fargo location is Super friendly and Darla is Amazing!”
“Great customer service at this branch! After several attempts, this was the branch that came through. Curtis was very helpful.I had an issue and had called the 800 number, only to be disconnected after waiting 25 minutes. I set up a call-back appointment, and no one called. I finally called a couple local branches, and this was the one were a real live human picked up the phone! I came in after work, and sat down with someone that actually helped me! It was a trivial problem, but there isn't option in the phone menu that fit. My app didn't have the answer.One day, I hope banking finds it economical to put humans back in service, after the app let's us down.”
“I don't often review banks but I just have to say how extremely helpful this branch of TD was when I had some complex banking issues to sort out. Matt was exceptional and really helped me sort through some complex paperwork. Basically I just can't say enough positives and offer my thanks for all their help.”
8:30AM - 12PM
3580 Pine Ridge Rd, Naples
Banks
“Service has met my expectation with the transition from First Florida more seamless than anticipated. Today I went to the bank very unhappy regarding a Bill Pay event. The Representative listened, endured the complaint and collaborated the understanding the of event with Bill Pay. Well done!”
8:30AM - 12PM
811 Anchor Rode Dr, Naples
Banks
“These guys are great, I'd highly recommend them! All the staff I spoke with at this branch were professional and courteous. I was seen promptly, and services were provided in a thorough and efficient manner.I walked in expecting that getting my account needs taken care of would be a major hassle after having several very negative experiences with Suncoast Credit Union, and could not be happier that I decided to stop wasting my time with them and came here instead. Day and night difference between the quality of services you'll receive at these two places.”
“I joined LMCU in 2021 when I refinanced my home with them. I opened a checking and savings account at that time. Whenever I come in to this branch they always make me feel like a friend. The Branch Manager is Lisbel Lora and she always makes herself available if I need to discuss a loan. Kim Shows the Head Teller is always so friendly and helps me immensely - if she sees that I'm in a hurry to get back to work she will complete my transaction and email me the receipt. Kim is the nicest teller I have ever worked with. I, also have to thank Catherine Kimpland a Member Service Rep who always is available to help me with great service. My New Years resolution is to move all my banking to LMCU because of this outstanding service of this branch. It is my pleasure to share this with everyone because they always go above and beyond the call of duty. Thank everyone at this LMCU Branch on Vanderbilt Drive in Naples”
“We dealt with the Manager Cathy about how to pay our Canadian BMO MasterCard. She spent a lot of time with us trying to find a solution. She was patient, kind and understanding she made us feel important and took our problems to heart. We’ll be forever grateful.”
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“Brenda at Berkshire Commons was excellent! After dealing with a very stressful and complicated fraud case for weeks, she handled everything for us — closing old accounts, opening new ones, expediting the credit, setting up mobile banking, printing new debit cards, and more — in just over an hour. Also, she laughed at my stupid jokes. Thank you, Brenda!”