I would not recommend Truist Bank even to my worst enemy. Their customer service is a total disaster, especially thanks to Yanet, who seems to have been trained to make your problems even worse. If you enjoy frustration and incompetence, this bank is perfect for you.
March 2024
Good and fast attention, so far what was agreed has been given.
March 2024
WORST WORST WORST BANK I’VE EVER HAD. THEY HELD MY CHECK DEPOSIT FOR 10 DAYS WITHOUT EXPLANATION. RUINED MY CREDIT AND PUT ME IN DEBT. STAY AWAY!!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.