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“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
“I want to thank Liliana for her attention, honestly the best I could have received, the process was long but she was attentive and helpful the entire time, very grateful and pleased, my 5 stars for her ☺️”
“Came into the AT&T store to purchase a new Apple Watch and Joel and Freddy help me out with great customer service. This is why I always come to this location.”
“I had a great experience with buying my apple watch today. Harold was super nice and awesome. Helped me with picking the right size and model and then helped me activated it with my phone. I totally recommend this att store for every need you might have. They have all the latest deviced and are of great help.”
“The most important thing in a sales place is service and attention, they have this and much more, a very welcoming, clean and professional place, their entire team is very well trained to give you the best experience, it is undoubtedly a place where I will go again and put my trust in them! Thank you!!”
9AM - 6PM
8150 SW 8th St #111, Miami
Mobile Phones
“I was given an almost brand new Samsung phone by a family member. They used it briefly in the US and then in Brazil. My phone was on its last legs.The IMEI # identified the phone as locked by Sprint (now T-Mobile, which happens to be my carrier now).
I went to a T-Mobile store in Mary Brickell Village (great service), they couldn't figure it out so I called their tech support (they were excellent but couldn't ID the issue). They transferred me to Samsung (who were also excellent but couldn't ID the issue).
I searched online and even communicated with one of these remote unlocking services. Sent them the IMEI # and they advised that they couldn't unlock the phone.
I finally decided that I needed to have someone actually look at it and randomly pick 7Wireless and call Michael. Out of the gate, I feel immediate high client services in his approach. I arrive and that same high level of service was felt.
He quotes me (higher than I was hoping but much cheaper than buying a new phone which I needed. Understandable because this was clearly a deeper issue than a simple unlock and because Sprint was now defunct, although both of us still thought that it was just an unlock).
I agree and leave the phone for a couple of days. In between time Michael is communicating via text keeping me updated. Most importantly he gives me confirmation that the issue has been resolved and the phone is ready for pick up and use.
I arrive and he explains that it wasn't that the phone was unlocked but rather that there was a circuit issue related to the sim card (any sim card). Whenever a sim card was installed, the phone would automatically kick into airplane mode). He corrected the issue, to my considerable relief. I was already married to the phone. =)
In my banter with Michael he shares that he was a telecom engineer in Cuba.
The point being, I believe that I could have taken my phone to a bunch of phone repair dealers and few, if any, would have taken the time or had the knowledge to ID and fix the issue. I have no doubt that I would have received a bunch of "sorry can't fix it, can't unlock it, your out of luck" responses. Michael's level of technical knowledge and curiosity to ID the issue is why I now have a fully operational new phone.
I can't speak highly enough about the service I received and, for anyone who might not speak Spanish (me), not an issue here which I was a little surprised by given the shops location. If you need a phone unlocked or anything that requires a technical expert, go here. It was worth the drive.”
“Professional and timely service. This family owned business has been around for decades and has earned it's reputation as being reliable by the quality of their work and service. It keeps the Cuban culture with its coffee and clientele that are loyal to their excellent service. This is a definite return "if my phone needs repairs," so from the bottom of my heart, I love the service and pricing but hate breaking my phone.”
“Yanet helped me acquire a new phone. I had an old iPhone X that was barely working. Yanet made it a stress free process due to her knowledge, competence, and professionalism”
9AM - 8PM
4605 NW 7th St, Miami
Mobile Phones
“Super satisfied with the service and attention. I had difficulty paying online, but I contacted them by phone and they sent me a link to make the payment. I paid at 3:54pm and the delivery in Cuba was made at 3:57pm, 1 hr later. I recommend them!”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“I recently visited the T-Mobile store, and I had an outstanding experience. The staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect plan and phone. Highly recommend this location for anyone looking for great service.”
“(Translated by Google) Good afternoon, Mrs. Adriana is an excellent compassionate person, attentive to everyone and very humane.(Original)Buenas tardes la sra Adriana es excelente persona Compasiva atenta con todos y muy humana”
“Hello, good afternoon... today I left the store satisfied... the staff... who took care of me... solved me. My change. Screen... excellent... work... they helped me. Fix... circuits. Network... and frequency... excellent service... I recommend it. Thank you very much guys.”
“Very happy with this store, the attention is always 100%
Everyone transmits very good energy and good vibes!!! I was delighted with the attention of Helen López”
9AM - 7:30PM
113 NE 2nd Ave, Miami
Mobile Phones
“In a short time they solved my problem, my cell phone had problems charging due to a little liquid that accidentally spilled, now it charges super well and fast, thank you very much”
“Ricardo has been my go to guy from the start. He upgraded my entire family and actually helped bring my bill down. Just today my wife lost her phone and was able to go above and beyond to resolve it. Verizon, give this guy a raise!”
9AM - 6PM
2908 NW 72nd Ave, Miami
Mobile Phones
“I was on vacation in Miami and happened to stop by this place bc I needed a new phone case. The attendant was super nice and helped me find a nice case for my new phone.”
“I recommend this store the girls Miriam
And yery they are very friendly and help you with everything, they have all the telephone numbers and very good offers on everything, they are wonderful, I recommend them”
“Angel was very attentive, very helpful, it was a pleasure that he attended to me the day I came, and he is very knowledgeable about everything, an excellent worker!”
10AM - 7PM
9890 SW 40th St, Miami
Mobile Phones
“It continues to be my favorite place to carry out all management related to cell phones and the Internet. Attention and help from the staff there works with utmost excellence. The best Verizon network”
9 AM - 8 PM
13230 SW 132nd Ave Unit 16, Miami
Mobile Phones
“Top notch customer service from Brian and Jose. They explained everything to me regarding the repair. Super helpful, very sweet and made my experience a 10/10. I’m glad I didn’t go anywhere else!!”
“These guys are awesome they fixed my wifes entire cracked phone. It looks brand new. Then they fixed my screen in 10 minutes. Great service and very affordable.”
“I came in this afternoon for a couple of phone changes and we had a hard time with some issues with one of our phones but Melisa patiently helped us fix it to assure we could get the promotion.”
10AM - 8PM
10613 SW 40th St, Miami
Mobile Phones
“Very pleased with the attention provided by representative Katherine Morantes, she explained my entire Bill to me with great clarity and patience. I highly recommend it.”
“Very good customer service, excellent kindness and very, very good manners with which they treat their clients. I would recommend them to any friend or family member.”
“Excellent Customer Service! The Staff helped me setup my new iPhone, and were patient, courteous, and extremely helpful. This is a GREAT Store, with GREAT Employees!”
“Excellent service from Luz, I recommend her 100%, she gave me very good information and benefits, I look for her again and return to her store, I loved the store and her service.”
“I went in the store because I was having issues with the Porting of my number. It seems previous representative entered number one digit incorrect. Anais and her manager when above and beyond to get this issue resolved. I couldn't be more satisfied with how everything was handled even with the obstacles presented when calling the port department. As a team they succeeded and making sure I left with a smile on my face. These are the moments you realize you made the right decision to become a new member of AT&T.”
“I came here to this store for a new phone on a new line and a young lady named Emily help me out. She was very sweet and so smart. I am glad I came to this store. She help me out so much not only to get the best deal but to create accounts and download apps. I am definitely telling friends and family to come to this store. I am so happy with the service :).”
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“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”