10AM - 8PM
328 Crandon Blvd Ste 114, Key Biscayne“Take all negative reviews for this place with the tiniest grain of salt. Most people come on the internet to complain anyway.Recently switched over from Android to iPhone, and these guys really smoothed over the process. Was already with AT&T so I just did a phone trade in for the credit and a payment plan and went my way.However, I had also gotten an Apple Watch Ultra 2 from Best Buy after that. Turns out setting up the cellular data is pretty complicated if you don't do it from the moment you set it up/unbox it. The day i decided to activate it (unlocked) there was a couple at the store who had given it to their son for Christmas so he probably set up his watch, skipping cellular data setup, leading to headache we were dealing with last night (similar to me, i bought watch , used it for a week without cellular data, and decided to activate it). Mike and another of his coworker's stayed well past store hours (left an hour after closing) helping 2 clients. Phone providers are as messed up as ISPs, you're bound to run into issues, by no specific reason, it just happens. It's not a clean cut system, but it's improved over the years, especially in the customer support aspect. If you give them time and patience, they'll solve your issue. Treat these people with respect. Really bothers me how people take out their discontent with how a company operates on a physical store location and their employees (judging by reviews and the way other folks who were there with me treated the workers).Will return if anything comes up, cool staff of people.”
“Mo's assistance was AWESOME. He answered my questions on the phone to confirm he could fix my cell even before the store opened. He quickly repaired it while I waited. He was very pleasant, knowledgeable, and reasonably priced. His service was a pleasure and I would definitely use his services again.”
“Best customer service ever!!!! Went there with my boyfriend last night looking for a case and a screen protector for my new phone. The service provided by the worker at the store was amazing. He was kind, patient, he knows his job, he gave us great advises about the products. We felt very welcomed. Highly recommend this place.”
10AM - 8PM
976 SW 67th Ave, Miami“Bryan Was a great Person to me and helped me out a ton when I didn't completely understand how my phone worked because of a recent update. He was extremely kind and patient and i hope to see many like him in the future.”
9AM - 8PM
4605 NW 7th St, Miami“What an amazing experience. I began my chat conversation at 10 AM trying to figure out how quickly I could get A phone for my mister hers broke Monday. The transaction was extremely easy and very informative they said it would be 24 hours but she received her phone by 5:30 this afternoon. I had not even had the opportunity to let her know that the phone was on the way she was absolutely shocked as I was. I was refunded money that I paid in exyes before 5 PM. I am extremely grateful that the transaction was so easy so expedient societ us and so reliable I highly recommend 7 wireless to anyone who needs to get a phone to their family in Cuba. I just got a call from my sister letting me know that the phone is absolutely incredible in great condition with all the gizmos And gadgets. Thank you 7 wireless for allowing our family to remain connected.”
“They are miracle workers! Isaac it's a magician!!! My daughter's phone was completely broken and he fixed it! Now it looks brand new!!!! Please see the before and after pictures. We are impressed. Not only they work fast, but the price for their services is the best.”
10AM - 9PM
710 Washington Ave STE 10, Miami Beach“The owner of this shop replaced a phone battery the other day while we were there on holiday. Fixed it there and then and seems be working absolutely fine. Guy was very friendly and knowledgable. Would highly recommend.”
10:30AM - 6PM
2379 Coral Wy, Coral Gables“One of the Best places of mobile repair very nice owner definitely will recommend this to anyone very sincerely guy honestly I felt like if I was a family member there at the store and they definitely help me out and safe me alot of money and headed thank u to unlock repair wireless....”
“It took 3 years to find these guys. I knew I would find someone with the ability to help me find my greatest treasure—the photos I lost on a phone. I went to a thousand places. But he who perseveres achieves. Thank you and blessings keep going. Today you made me very happy”
9:30AM - 7PM
491 Hialeah Dr #1, Hialeah“Staff was very knowledgeable and friendly! They were able to help me replace the screens, batteries and screen protectors and both my iPhone and pixel phones. The service was reliable and affordable. I will be definitely coming back and recommending them to friends and family ??”
“My desktop computer was slow and not performing. Armando changed windows from 8.1 to Windows 10 it's working perfectly now thank you Armando. 0h and he did it for less than half the price that Best buy wanted to charge me.”
9:30AM - 10PM
1145 Washington Ave, Miami Beach“Is honestly the best phone shop on south beach no lie max is the man definitely would recommend to any one trying to get a new phone or any repair service he is affordable and amazing !”
“Cell Phone Universe has worked on my cell phone. They ordered new parts to make sure there was no defective part's. I really appreciate all the work Cell Phone Universe does for us! A32 International Version”
“The girl who helped me was the store manager, Malvina, she helped me a lot and explained everything to me in detail and I was left without any doubt. He is very humble and kind, he helps a lot. Thank you metro for having it.”
8:30AM - 7:30PM
1454 Washington Ave Unit 6, Miami Beach“Please refer to Mr Ruslan was very helpful and suggested a good deal to be honest stands out of crowds as they use fake tmobile name in Miami and it is tourist pranksters ripped offSo basically this guy helped to get a e.sim works fine even before i leave the store thumbs up bro keep helping people”
9AM - 5PM
159 NE 54th St Unit 3&4, Miami“This company is professional. Great communication. On time. And they even helped me return the radio after they changed it out for me. Not so many companies operate like this in South Florida anymore so you can feel confident about calling them.”
“A very positive review of the various components that make an excellent customer experience... Worth the long read!.Part 1- I am a customer coming from TMobile , and i just switched to AT&T due to serious connectivity issues with former (T-mobile ="Gimmicky" reported 5-bar network coverage yet ZERO service!! - ) . Having AT&T service now has been a significntly positive GAME CHANGER - I can be reached at ALL TIMES within very remote places, both of which are critical to my safety and those who depend on me. So kudos to AT&T for its exceptional and reliable network coverage.Part 2- local store's CUSTOMER SERVICE and here is where AT&T has gained a customer for life.I was most fortunate to have my new AT&T account opened and serviced by Carlos ",the manager at little havana store" - a sharp, friendly "too-young for his vast knowledge" Wizz young man that is always willing to help n find solutions when others can't or just say "not possible". I am so impressed that I joyfully and willingly offered to write this lengthy review bc he deserves to be recognized for his excellent customer service. I hope the big boss is reading this too !! :) AT&T you rock.”
“This T-mobil store, especially Karla, was phenomenal. Firstly, assist us with our needs. I love the atmosphere that was inviting in such a hurried world. We need more people like them interacting in business.”
10AM - 8PM
2240 Coral Wy, Miami“Me and my family came in to try to make a line following a complicated situation with our old lines with another provider. Jorge, the manager, was extremely patient, understanding, and helpful, and went above and beyond to help us create new lines with significantly better service than before, outstanding service by him and all the employees to go out of their way to help us through the process and present us with the cheapest and most conveninet option.”
“My screen was cracked in my new iPhone I passed by this store and Ruslan fixed my phone within 20 minutes. He was an amazing communicator and explained everything to me . He made my phone look brand new again . I’m so happy with the results. Excellent work ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“I've been using cricket for years and they have the best, cheapest, most reliable service that I know of. You can get a slightly cheaper monthly bill but sacrifice the service they provide.”
“Anyone who wants good service in cricket should come to the store at 2847 NW 7th St. Luz and Vivian take the time to explain to customers and serve them with great professionalism. I recommend this store 100% for its excellent service and attention.”
“Excellent variety of telephone, speaker and service offers such as telephone and Western Union payments. The girls are very attentive and helped me a lot with my purchase. I loved”
“I went to accompany a friend to this store that a friend recommended and it is very well stocked. The attention of the very cool staff, very close and always ready to help you with your equipment. I recommend it”
10AM - 8PM
4823 SW 8th St Spc NO 4823, Coral Gables“I took a friend to this store and we had an excellent experience with the service that Maritza provided us. Her attention was very good and she helped us a lot.We are very grateful. Thank you”
“I bought a cellphone for cuba and my family told me it's a great phone. Their shipping was a bit too expensive so I shipped it through another company. Just saying.”
“I’m giving it a great review because the manager is EXCELLENT. Having said that, he should train his co workers better on overall knowledge of products, prices and most importantly customer service. The new cuban lady in the morning had a rude vibe with me for no reason.Certainly recommend, compared to other Cricket locations.”
10AM - 8PM
1517 Alton Rd, Miami Beach“Jay was incredible! Switched my phone over to a new carrier same visit. Helped me decide which phone, made sure I was getting the best price possible, and was patient with my indecision. 10/10. Also very happy this store had all iPhones in stock!”
“After waisting sooo much time on the phone with T Mobile call center 611. Phil at the store help me and in two secs did what the call center couldn’t do in 4 calls and almost two hours waisted…”