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11AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.”
“ALBERTO was amazing. I had a great experience today during my visit at this store. His customer service was in point. He was genuine , provided great information about products and also provided options. During my interaction with him , He never made it feel like he was just trying to make a sale. Alberto had a lot of patience. I am not sure if he is the manager or not but he really demonstrated great quality of providing customer service.”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“Very professional and attentive staff. Manager himself took a great deal of time to help, educate and get me the best deal.I definitely recommend this particular store. Also, I urge everyone to buy a matress in person as opposed to online”
“I had an excellent experience purchasing a mattress and base from Faride and Mariana. They were incredibly knowledgeable, patient, and helpful, guiding me through all the options and making sure I found the perfect mattress for my needs. Their customer service was top-notch, and they went above and beyond to make the entire process smooth and enjoyable. Highly recommend!”
“Seb knows about a good night’s sleep :-) We walked in with a vague idea of what we were looking for and he found us the perfect mattress: his own (the SEB brand). No oversell, no BS. It’s the most comfortable bed I’ve sat on, not to mention, fully organic too. Keep on doing what you’re doing, Seb. We’ll definitely be back soon for more.”
“Jonathan was great by selling us the mattress, the two delivery people were super nice, funny and helpful.. the only minor issue we had is that the base cloth was ripped, so it will be delivered next week”
“Roberto from Mattress Firm was amazing. Their knowledge of hybrid mattresses is second to none. Thanks to your explanations, I understood why the Beautyrest PressureSmart™ 2.0 Firm 11" model with the 1000 springs it comes with is ideal for my back, since I have 3 herniated discs. Now I sleep like a baby and wake up without pain. No! I could be happier with my purchase!”
“When considering purchasing a bed, recliner, pillow, or any other product that provides comfort, the first place that comes to mind is Relax The Back. I think of them for various reasons: the quality, comfort, style, and excellent customer support. I’ve been working with Juan Gallo for many years, and he has always been very courteous, professional, and had given me the time needed to find the right product that fulfills our needs. Juan provides extraordinary customer support.”
“Box Drop in Doral has consistently exceeded our expectations! After purchasing our king-size mattress a few years back, we were thrilled with the quality and service. Now, returning for our kids' mattresses, we're once again impressed. The service is quick, the staff is knowledgeable, and the prices are unbeatable. Highly recommended!”
“Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfied all the time.
Jason perfectly understands what the need to satisfy is and adapts his product to the measure of said need, making the sale a very pleasant act for whoever wears it.
He is super spectacular!!!
Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfaction all the time.
Jason perfectly understands what need to satisfy and adapts his product to the extent of said need, making the sale a very pleasant act for whoever wears it.
It is super spectacular!!!”
“We had a very good experience at the Mattress FIRM store. We were assisted by Tara, who was an excellent sleep expert. Her knowledge about different mattresses helped us choose the best mattress. Additionally, Tara did her best and got us a very good price. We are very happy with this purchase and Tara's work was truly exceptional. She was very friendly and efficient. Thank you Tara for serving us so we'll. Nelly Lugo.”
“Thank you very much to all the guys. To our salesman Darién and the other kids Jess, Israel, Sandra, Michelle and Robert. Very happy with our purchase. We recommend them 100%”
“Words cannot express my gratefulness to such excellent customer service!! Thank you for all your "above and beyond" assistance...from the moment I walked into the store...during and after my purchase...by far exceeded my expectations!!!”
“I had positive experience shopping for the mattress at the store. There are good selection available to try. Most importantly, the people who work there are very knowledgeable about the products they sell and helpful answering the questions.”
“Took my elderly godmother to buy a new mattress. Adrian was extremely patient showing her different options. Very knowledgeable. Excellent customer services. Thank you Adrian!!!
Delivery crew excellent as well.”
“My wife and I, went back to the store to buy a bed replacement. we have visited the store on previous occasions and always found the beds we were looking for, nothing different this time. Johnny showed us different options and was very attentive helping us to make the right choice, he arranged delivery and today 09/04/2024 the bed was delivered on time as promised. Johnny, thanks again. We will come back to the store again, your customer service skills and your salesmanship are excellent.”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
10AM - 9PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“Excellent service from the sales man Ricardo he made sure to explain everything and show me a bunch if options and made sure I was happy with my selection also recommend very good additional products.”
“I didn't plan on making a purchase when I walked into this location, After Karina spent hours educating my wife and I we were able to make the best decision for our situation. Truly grateful for her assistance.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
11AM - 7PM
13755 N Kendall Dr, Miami
Mattress Stores
“Today I was in El Dorado, Yahima attended me, I came looking for a dining room set and he advised me to find the Q I needed. I am very grateful for your help. Demonstrated great knowledge of the store. I'll be back soon.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“Outstanding customer service provided by Robert. Came to the store close to closing time and Robert ensured all our needs were met regardless, He made the deal happen because of his customer support! Great work Robert, thank you.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Today my wife and I had an unforgettable experience. We went to Matresshaus looking for a mattress and left not only with the mattress but with a new friend. Grace, or Graciela to her acquaintances; It went beyond what a salesperson or business owner does. The experience of buying a mattress became a family conversation as if we had known each other all our lives. He led us to the right product with kindness and patience. My wife and I left super happy. What we have left to say is: Thank you very much Grace for your time and the affection with which you treated us today.”
“Justin was amazing!! Super knowledgeable on all product Casper, all payment options and even kept us informed by phone when the items went on sale.
Definitely sold on an amazing mattress and customer service. Thank you Justin!!”
“Perfect place where I buy all my furniture, excellent price quality and friendly service from the lady who always guides you to find what you are looking for at the best price. Highly recommended”
“Thank you to Jose and the guys for being true, good salesman where here Miami It’s just a few. The minute I walked in the door I was greeted right away. With no sale pitch that I love. Jose took his time and had me try all the mattress and made sure that I was making a right choice which I know I did with his help. And it take no longer than 30 minutes I was in and out just the way I like it good job guys thanks”
“So. Happy. These people take care of business. Bought my dream mattress at SEB. Every part of it is durable, high-quality material and craftsmanship. Maria Elena helped me get exactly what I wanted. Everyone was a pleasure to work with including delivery team. Sleeping well. Thank you ?”
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“I had a great buying experience with Luis at Mattress Firm in London Square. He was knowledgeable, friendly, and informative without being pushy. I can confidently recommend this store to my friends and family.”