The worst experience of my life... Unprofessional in everything.. I don't understand how can they still open... No one there can you answer a question... I will definitely close all my accounts here soon I can....
August 2016
Customer service from the agent Hazel Aguilar is not the number one priority, not welcoming from the beginning and not very informative. Rude answers. I like Citibank a lot but this time was not a good experience.
December 2015
Won't answer phone Kept forwarding to call center Tried calling from Hawaii at 5 am to do a wire . Never answered phone I'd. Close my account if I didn't have to share
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.