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“To own a phone like this one u have to be STUPID guess what I just FOUND OUT!!! IAM STUPID in fact VERY STUPID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! An so on!!!!!!!!!!!!!!!!”
“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”
“Thanks to Isabel Fernández's service I had everything I wanted at all times, very attentive to all my cravings, I really liked being able to have my iPhone, thank you for everything”
“They repaired the screen of my Samsung a53 at a very good price and put a free hydrogel on it. I liked the quality of the screen, very good service. 100% recommended.”
“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
“Daniela and Maykel were very helpful, I was struggling for days to finalize my order online and thru the phone but they did it in minutes. So I can’t be more grateful for their assistance. Truly recommended!!!!”
“I want to thank Liliana for her attention, honestly the best I could have received, the process was long but she was attentive and helpful the entire time, very grateful and pleased, my 5 stars for her ☺️”
“Came into the AT&T store to purchase a new Apple Watch and Joel and Freddy help me out with great customer service. This is why I always come to this location.”
10AM - 7PM
491 Hialeah Dr #1, Hialeah
Mobile Phones
“Excellent attention and service. It seems that they really know the subject. They advise you on all the questions you have and it is clear that they want the client to be happy with the services and not just sell for the sake of selling. Excellent, I recommend them ?”
“I had a great experience with buying my apple watch today. Harold was super nice and awesome. Helped me with picking the right size and model and then helped me activated it with my phone. I totally recommend this att store for every need you might have. They have all the latest deviced and are of great help.”
“I give them five stars. They were very professional and accommodating. My daughter broke her charger into her iPad. They were able to remove the broken pieces. iPad works like new ????”
“The most important thing in a sales place is service and attention, they have this and much more, a very welcoming, clean and professional place, their entire team is very well trained to give you the best experience, it is undoubtedly a place where I will go again and put my trust in them! Thank you!!”
“Awesome customer service, the guys took care of me and my mom answering all our questions and having a case that fits my mom phone. Awesome and will definitely go back.”
9AM - 6PM
8150 SW 8th St #111, Miami
Mobile Phones
“I was given an almost brand new Samsung phone by a family member. They used it briefly in the US and then in Brazil. My phone was on its last legs.The IMEI # identified the phone as locked by Sprint (now T-Mobile, which happens to be my carrier now).
I went to a T-Mobile store in Mary Brickell Village (great service), they couldn't figure it out so I called their tech support (they were excellent but couldn't ID the issue). They transferred me to Samsung (who were also excellent but couldn't ID the issue).
I searched online and even communicated with one of these remote unlocking services. Sent them the IMEI # and they advised that they couldn't unlock the phone.
I finally decided that I needed to have someone actually look at it and randomly pick 7Wireless and call Michael. Out of the gate, I feel immediate high client services in his approach. I arrive and that same high level of service was felt.
He quotes me (higher than I was hoping but much cheaper than buying a new phone which I needed. Understandable because this was clearly a deeper issue than a simple unlock and because Sprint was now defunct, although both of us still thought that it was just an unlock).
I agree and leave the phone for a couple of days. In between time Michael is communicating via text keeping me updated. Most importantly he gives me confirmation that the issue has been resolved and the phone is ready for pick up and use.
I arrive and he explains that it wasn't that the phone was unlocked but rather that there was a circuit issue related to the sim card (any sim card). Whenever a sim card was installed, the phone would automatically kick into airplane mode). He corrected the issue, to my considerable relief. I was already married to the phone. =)
In my banter with Michael he shares that he was a telecom engineer in Cuba.
The point being, I believe that I could have taken my phone to a bunch of phone repair dealers and few, if any, would have taken the time or had the knowledge to ID and fix the issue. I have no doubt that I would have received a bunch of "sorry can't fix it, can't unlock it, your out of luck" responses. Michael's level of technical knowledge and curiosity to ID the issue is why I now have a fully operational new phone.
I can't speak highly enough about the service I received and, for anyone who might not speak Spanish (me), not an issue here which I was a little surprised by given the shops location. If you need a phone unlocked or anything that requires a technical expert, go here. It was worth the drive.”
“Professional and timely service. This family owned business has been around for decades and has earned it's reputation as being reliable by the quality of their work and service. It keeps the Cuban culture with its coffee and clientele that are loyal to their excellent service. This is a definite return "if my phone needs repairs," so from the bottom of my heart, I love the service and pricing but hate breaking my phone.”
10AM - 7PM
20719 NW 2nd Ave, Miami Gardens
Mobile Phones
“Aubrey was super nice, helpful and had great customer service! They had good prices and Christmas deals. I definitely will be back if I need anything else thanks. :)”
“Yanet helped me acquire a new phone. I had an old iPhone X that was barely working. Yanet made it a stress free process due to her knowledge, competence, and professionalism”
9AM - 8PM
4605 NW 7th St, Miami
Mobile Phones
“Super satisfied with the service and attention. I had difficulty paying online, but I contacted them by phone and they sent me a link to make the payment. I paid at 3:54pm and the delivery in Cuba was made at 3:57pm, 1 hr later. I recommend them!”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“This Cricket store is very cozy.
They always take good care of me, Elizabeth is kind and above all professional, every time I have a problem with my phone or any question she always helps me.”
“I recently visited the T-Mobile store, and I had an outstanding experience. The staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect plan and phone. Highly recommend this location for anyone looking for great service.”
“Hello, good afternoon... today I left the store satisfied... the staff... who took care of me... solved me. My change. Screen... excellent... work... they helped me. Fix... circuits. Network... and frequency... excellent service... I recommend it. Thank you very much guys.”
“(Translated by Google) Good afternoon, Mrs. Adriana is an excellent compassionate person, attentive to everyone and very humane.(Original)Buenas tardes la sra Adriana es excelente persona Compasiva atenta con todos y muy humana”
9AM - 7:30PM
18075 NW 27th Ave, Miami Gardens
Mobile Phones
“Great customer service! I first took my computer to ubreakifix, to fix my detached Shaft Hinge Cover. I was told it couldn’t be fixed and I would have to replace the entire external cover of my laptop for $180.00. I came here for a second opinion, and they were able to fix it in under an hour for $60.00! I will definitely be coming back here for all my future repairs.”
“Overall, my experience at this Metro store was nothing short of excellent. The combination of outstanding customer service and extensive product knowledge sets them apart from other retailers in the industry.”
“I recommend it 100% incredible attention with the effort to try to solve all the problems very respectful and attentive with a desire to help everyone congratulations”
9AM - 7PM
100 W 29th St A, Hialeah
Mobile Phones
“Great service, I have always bought my phones here and the best prices and they give you a guarantee because I once bought one that came with a defect and they immediately replaced it, thank you always grateful”
“(Translated by Google) Very good service I recommend it to all my friends thank you very much for your help(Original)Muy buen servicio de lo recomiendo a todos mis amigos muchas gracias por su ayuda”
10AM - 8PM
1197 W 49th St, Hialeah
Mobile Phones
“I am a new customer of the store, excellent attention and service from Kenier!, who helped me organize my shipment in the best way. The store has very competitive offers. Thank you very much for the service!!!”
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“(Translated by Google) I like Telcel in Mexico. Package at $10. Unlimited calls Mexico, US, Canada. Unlimited free social networks. 2G of data that I can't get through in 1 month. You wouldn't see that in Canada.(Original)J'aime bien Telcel au Mexique. Forfait à $10. Appels illimités Mexique, US, Canada. Réseau sociaux gratuits illimités. 2G de données que j'arrive pas à passer au travers en 1 mois. C'est pas au Canada qu'on verrait ça.”