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“Delis, the mgr was awesome! He set up my new pixel 8, My pixel watch, and my pixel buds after getting a new phone back which I had purchased directly from Google. Going forward, I'll probably make my purchase at the T-Mobile store since they're easier to work with than Google.”
“Amazing customer service and I was greeted as soon as I walked in. The service Mr. Sam provided was top tier !! I haven’t felt welcomed to a neighborhood boost mobile in years!! No attitude no rushing nothing but courtesy and respect Ide recommend this location for all of your easiest to most difficult needs.”
“All of the representatives that helped us at our times of service were very nice and knowledgeable about any concerns we had. Very on point!! Never had a bad experience at this location and I/we will always come to this location. Great experience!!!”
“Switched from Metro to Verizon and got 800 off my new phone trading in a super old Samsung. Great deals at this location, even helped me out with finding my contacts and other items”
“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”
“Taha made my visit at the T-Mobile store a wonderful experience. He was patient, kind and he got the job done. I’m extremely happy Taha was available to help me he made my day. Thank you Taha”
1 - 5PM 8:30AM - 12PM
4236 NW 120th Ave, Coral Springs
Internet Service Providers
“Blue Fiber Team,Camila was extremely professional, pleasant, and 100% on the ball with the process. She was very polite even with the recent frustrations I was having with outages and billing, yet she handled everything for me in a timely manner. Couldn't be happier with her performance, and without a doubt she is the reason that blue stream was able to keep me as a long term customer, now and moving forward wherever I go.Thank you Camila!”
“We always use this T-Mobile location. Saturday my husband and I went in to get new Iphone 15's. Knoah helped up by describing the difference between the 14 and 15. It was close to closing time but he helped get our phone transfer started. He was very helpful, friendly and efficient as other customers came in late. Five star service from Knoah!”
“When you need "real" communications services and products, this is the company to choose. I've been working with David for over 18 years. He knows his stuff! Whether it's for a phone system, data solutions or security camera systems ABC does it right the first time. Would highly recommend.”
“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”
“Shay was amazingly kind. I came in needing to transfer a number to a new phone and she was very professional. I am grateful she was there to explain things and help me in a timely manner.”
“We had a wonderful experience bringing our lines to T-Mobile and financing new iPhones, thanks to the exceptional service provided by Ms. Sasha. She was patient, kind, and made us feel comfortable making our decisions. Having had bad experiences elsewhere, where we were often led to make poor choices, we truly appreciate Sasha’s assistance. Her outstanding service is why we recommend visiting this store and specifically seeking her out. It’s important to share positive experiences just as much as the negative ones. Kudos to the entire team and their managers!”
“had a great experience at the store when we came in to switch mobile carriers. Alecia was super helpful and not only very sweet but attentive. if we ever need anything, we’ll be back for her assistance!”
“Great experience. It's definitely one of the better T-Mobile stores around. The team is very knowledgeable. Got me a few promos and was able to walk out with basically a free top of the line samsung phone!!”
“I went to this store on 6/15 and I was greeted by JOVHANY B. The store was busy and I asked him how long was the wait, he was honest and provided the answer quickly with lots of confidence behind it.
I want to say that he did an amazing job. His customer service was excellent. He knows what he is doing and provided me with all the answers. He even helped set up my Netflix account.
I am very big on customer because that is what I do and when someone can take the time with you and explain small details it goes along way.
I want to also shut out to the Manager I don't remember his name. You have an amazing Team. ?
Sometimes we over look great customer service when all it takes is just a simple. Thank you, I appreciate you.”
“I went in without appointment on a weekend to upgrade my old iPhone 13 pro to 15 pro max. All my questions were answered about the device, payment options, account, and transferring over data from old phone to new one. I was assisted with finding the right case too. I felt no pressure to buy anything I didn't want or need, the perfect amount of service. With the exception of data transfer to backup to iCloud before trading in my old phone (beyond Verizon's control ofc), the process was quick and I was out the door with a new iPhone 15 pro max in the color I wanted with the perfect case and most of my data/settings in tact in under two hours. Would defiantly recommend this location.”
“We have been going to this store for the past 5years. They deliver quality customer service next to none. Jessica went over and beyond to make us feel comfortable. We were upgrading our phones and it took us some time and she had patience. She makes an excellent team player. Nicky an amazing person who keeps it real. I think they deserve a raise for delivering such quality customer service, care and support. ????”
“Mike Fernandez was outstanding, my phone was needing to be set up right, he was amazing, got all my problems solved and explained everything to me. Exceptional employee ? thank you so very much.....”
“My girlfriend and I recently got new iphones. I called and spoke with Nelson, the store manager. We had some questions and needed their help. Nelson said come on in and we will help you. When we came in, Nelson said that Jared will help us. He was very approachable, friendly, considerate and helped us with all of our questions. At one point he became busy with another customer so Richard helped us both and again he was very approachable, friendly, considerate and answered all of our questions. A few days after we had some more questions and Nelson said to come on in. When we arrived a gentleman named Raheem helped us. Boy, let me tell you, this staff is wonderful. Raheem helped us with all of our questions and concerns. These guys are super. My girlfriend and I appreciated all that you all did for us.”
“As a longtime boost customer, I have NEVER had trouble with phones or service itself. I also have run into a LOT of trouble with surrounding stores near Hollywood. I came to this location and I was impressed instantly!! The 2 ladies at the store not only took care of me but was honest with me about my plan options and got my to where I needed to be to fit my needs. Both women worked together to provide me excellent service. I was nervous at first because other stores have been super rude or cons. I recommend this store if you want to be treated right and with respect! As long as this store stands with these ladies, I will bring my business here!!!”
“I would like to bring to your attention the excellent service provided to me today from your customer service rep, who identified himself as "A. J.". He very patiently and professionally guided me through the process of rebooting my living room TV, after I had unplugged and then plugged my Deco Dome into another outlet. He explained each step carefully and guided me through the process expertly, with the utmost courtesy. It is indeed a pleasure to call QXC customer service, knowing you will quickly get help and solutions! -Sincerely, Sandy Bierkan”
“I just wanted to mention that Denise helped my aunt fix her iPhone 11 Pro because it was not receiving group texts as well as photos to and from an Android. She was super helpful and patient and made sure the problem was solved before we left the store. Thank you so much!!!”
“GENEVA IS A SUPERSTAR! I am a Real customer not friend-got me out from Verizon that evil awful company lol now I’m with a really good company that I’ve wanted to do business with. She made everything so easy and gave me a military discount and got me Hulu, Apple TV and Netflix all included in my $85 a month fee. Verizon was charging me $151 for a very long time and then recently when I switched my data plan, they tried to charge me for a piece of equipment that they gave me as part of my initial package so last month with Verizon I spent $600 to use my phone. More than my car payment. So I’m very happy with Geneva. She’s an amazing employee. Whoever is hiring here doing a great job you should give her a promotion and raise lol otherwise I’m gonna try to steal her for my company ha ha ha .”
“Well after dealing with terrible service/ experiences from my previous wireless provider, my friends told me to switch to T-mobile. I went in this store and dealt with Lee. It was absolutely painless. This guys customer service was excellent. I don’t know if he was the manger or not, but he took real good care of me. He got me in and out in no time. Keep up the good work !!”
“Excellent experience, Juan and Kenny were absolutely fantastic and professional. They helps us to solved a very difficult situation and move to tmobile with ease. Thank you”
“Top notch. It can get busy in there but you’re never ignored/forgotten unlike every other mobile carrier I’ve come across,
I’m a new customer, I went in there twice to ask questions before making the leap from my carrier. When I decided to change carrier I went back to the store; very helpful, no cheesy upselling or bait n switches. They were happy to help me provision my new phone, watch & line. Polite, v knowledgeable and v professional.
A few weeks in I noticed my billing was off. Something went wrong during my initial account setup. Had to go back…..the service agent did some quick math and saw there was something potentially v wrong w my account. Rather than shrug me off, give lame excuses, he acknowledged the error and quite happily went and spoke to the manager. Mgr took over from there, he did some digging, discovered two issues like I was set up under the wrong code, called their Corp T-Mobile agent, everything was fixed. In and out within 40 mins.
Pretty incredible customer service.
Try doing that at @Xrinity or @Attt?…..exactly ; )”
“Customer service is amazing and Jenny is very friendly and helpful, she helped me pick out a phone for my daughter and made sure I was getting the best deal possible. My daughter loved her phone. The store is very clean and neat I was very comfortable with the whole experience. Thanks again❤️”
“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”
“A great visit to T-Mobile. Thank you to Jonathan....Treston and Sebastian. Everyone was patient,kind, knowledgeable and answered all my questions in a timely manner. This is my place to go if I have any T-Mobile questions. I love this store and the employees in it.”
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“I have been to this location in the past it was just ok.Holy cow what a difference today you go in there, it feels like I’m buying a Cadillac or a Mercedes-Benz the way you get treated now.Never went into a place like this looking for cell phone service where they offer water why I was waiting, that’s just one of the examples how I was treated.If you go in I recommend looking for this real tall guy his name is Adam, you will get the experience of a life time, I guarantee it, it’s incredible for a phone store mine blowing, seriously I can’t even explain what I’m even trying to say.I never ever write reviews but I had to this timeAdam if you’re reading this, thank you for everything you’re the best!”