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“Carlos was amazing!! He was personable, he was patient, he was knowledgeable and very confident about the information he was giving me. I expressed to him that I felt really hopeless when I called, but I definitely feel more confident now and like I can move on from my auto loan. Carlos is definitely an asset to your team and I’m soo happy that he was the one on the other end of my call.”
“Awesome community bank for Pasco County! Offers all the products and services of those big banks, but has a welcoming small town feel. If are tired of being just another number, come try the bank where everybody knows your name.”
9AM - 5PM
17679 N Dale Mabry Hwy, Lutz
Banks
“Johanna O has been amazing over the years, anything I added or adjusted with cards etc I make sure I see her. Amazing employee and stay with the bank bc of her great customer service!”
“I recently opened an account at the Tampa Airport Location. These ladies are great! Extremely customer oriented and just excellent customer service. Super friendly team I would recommend this location.”
“I always receive exceptional service at Midflorida in Land O Lakes. They go out of their way to treat customers like they are the only person in their building and if someone does not know the answer, they will find an employee who can help me. I have been their customer for over 10 years and so glad I am.”
“Came to this branch on two separate occasions, once for a notary service and a few times for a credit application issue. The banker, Aperna was very polite, helpful, and attentive. Great customer service!”
“We parted ways with our financial advisor. Since he put our funds into Schwab, we had a learning curve figuring things out. Tom was far more helpful and attentive in 2 visits than our advisor was in months. We now have the confidence to trade on our own and know that Tom is there to help if needed. His wife and assistant, Ann, is great, too!”
““Very excited to be a new customer. My wife and I just moved to Florida and wanted to find a local bank to our area. We stop in the 5/3 branch in Lutz and sat with Shadow Williams. We mentioned we were interested in the $225 promotion to open a new account. His excitedly responded that they had a better in branch offer for $300 per person for opening a new checking. He was polite, professional and very transparent. He made my wife and I as new people to the area feel very welcomed. Shadow was able to actively listen to understand what our needs were. He also got us set up on their great app. We are excited to join the 5/3 family and hope to continue to save and prosper””
“The staff was very pleasant, but my only complaint is how infrequent how one ATMs is almost alway down outside this location. Otherwise, I have no further complaints.”
9AM - 5PM
3995 Van Dyke Rd, Lutz
Banks
“Just want to do a shout out to Anna Perez. From talking to her yesterday on the phone and today via email and on the phone again, she being extremely helpful with constant communication, she made opening an account at your company so much easier than I thought!”
““Very excited to be a new customer. My wife and I just moved to Florida and wanted to find a local bank to our area. We stop in the 5/3 branch in Lutz and sat with Shadow Williams. We mentioned we were interested in the $225 promotion to open a new account. His excitedly responded that they had a better in branch offer for $300 per person for opening a new checking. He was polite, professional and very transparent. He made my wife and I as new people to the area feel very welcomed. Shadow was able to actively listen to understand what our needs were. He also got us set up on their great app. We are excited to join the 5/3 family and hope to continue to save and prosper””
9AM - 5PM
23434 FL-54, Lutz
Banks
“I have had my Business Account for Florida Power Yoga at This Chase branch for 11 years. It has the most helpful associates. I particularly love working with Diane the manager. She never just lets people sit in the lobby waiting for help. She talks with them and gets them quickly connected with a teammate.”
“I remember about 4 years ago, my Grandpa had some money stolen from some guy from Atlanta. Javier helped him, and although I was only there just to hang out with my Grandpa, I’d say Javier gives the best business (a couple others helped, so they’re good too (: )”
“In need of swift financial transactions and account-related inquiries, I visited a specific Chase Bank branch.Upon entering the bank, I received a warm welcome from the front desk staff who directed me to a knowledgeable bank executive to address my account concerns. The seamless transition facilitated a productive conversation regarding my account, providing valuable insights and solutions.Additionally, withdrawing money from my account was executed efficiently, without any unnecessary delays or complications. The overall experience at this Chase Bank branch exemplified professionalism and customer-centric service, making my visit both swift and satisfactory.”
10AM - 4PM
17455 N Dale Mabry Hwy, Lutz
Banks
“The gentleman Josué was very kind to us and got my wife and I through to our new business account pretty quickly. In summary we are very happy with the service.”
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“Nate (Land O’ Lakes Branch) Superb customer service, respectful dialogue and unprecedented patience with me and my capabilities. I appreciate the education, empathy and expertise you share! Thank you for being an appreciable asset to Suncoast CU!”