“I drove from Pinellas to this location to exchange an optic for my pistol. The staff was extremely helpful. Especially the hunting/shooting section. They made my exchange for a different optic extremely easy.I will make the drive for that customer service any day of the week! Thank you!”
10AM - 8PM
2300 Grand Cypress Dr STE 170, Lutz“While researching for our 500 mile hike in Spain next summer Columbia was a definite must visit. Plan to get new hiking boots from here next March, as I prefer to try on my hiking boots rather than order online. We’ve done this hike a few times and know what we need and how important footwear is on this hike.”
“Awesome!!!!
We are so happy to find this great store
Such a good spot to get my Sporting goods.
Amanda and Colín provided great service
They listen to my request, and Colín help me find the best shoe
For sure, we will come back
10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Stars”
“I recently visited the Ecco store at the outlets. I was waited on by Ethan and he was very helpful. I wasn’t sure I was going to get anything but ended up buying 2 pairs of shoes. Thanks for the great service Ethan.”
10AM - 8PM
2244 Grand Cypress Dr Suite 601, Lutz“Nice store but since I’m average build, height, shoe size I have difficulty finding what I’m looking for. I ordered shoes from the Under Armor website and unfortunately had to return them due to being too narrow. They took good care of making my return quick and simple.”
“Golf Galaxy is the store for all your golf needs. The staff is passionate about golf and most importantly they know what they’re talking about when it comes to the right equipment for you. Brandon and Kyle are up with trends and technical trends in the golf industry. The customer service experience at this store is second to none.”
“I recently visited the ASICS outlet to return a pair of shoes I purchased online, and overall, it was a smooth experience. The staff was friendly and accommodating from the moment I walked in. I appreciated that they didn’t give me a hard time about the return and were very professional in handling the process.
The store itself was well-organized, with a wide variety of shoes and athletic gear on display, which made waiting (though short) much more pleasant. One thing to note is that their system did take a bit longer than I expected to process an online return in-store, but it wasn’t a major inconvenience.
I left satisfied, with the return processed and my refund on its way. I would recommend this location for both shopping and handling online returns, as the staff really made the experience stress-free.”
10AM - 8PM
2350 Grand Cypress Dr STE 530, Lutz“There is no price difference between the outlet store and any retail store offering the same clothing. The shoes are comparable prices to Rack Room shoe store for the same style.The best part of the store is the higher-end shoes do cost less here with a bigger selection as to what you might find online and the bonus of actually trying everything on before you buy to check for fit.”
“Store number 1109
Kendrick at Finish Line is the man! From the moment I walked in, his welcoming smile and positive energy made my shopping experience truly exceptional. Not only did he go above and beyond to help me find the perfect pair of sneakers, but his in-depth knowledge of the products and genuine passion for helping customers truly sets him apart.
Kendrick's professionalism and dedication to providing top-notch customer service is evident in every interaction. My 10 year old son is picky and He took the time to understand my preferences and offered valuable recommendations that exceeded my expectations. I left the store feeling not only satisfied with my purchase but also grateful for the personalized attention I received.
If you're looking for a stress-free shopping experience with a touch of excellence, look no further than Kendrick at Finish Line. His expertise, friendliness, and commitment to customer satisfaction make him a truly valuable asset to the team. I will definitely be returning for all my future athletic footwear needs.”
“I don’t care if they have sales or not I will forever shop here now. My son and I had a horrible experience at Rack Room and the ladies who worked here just made our day. They were both polite and extremely helpful. There were so sales happening when we shopped but because of the service, I will shop here from now on. Thank you!”
“The service was awesome and the embroidery that was done on my kiddos hat was ?. We both love the blue NY hat that we bought.Thanks to the young man that helped us and was attentive while we were visiting the store last week.”
10AM - 8PM
2416 Grand Cypress Dr Suite 318, Lutz“This outlet store is amazing. It has discounts all year and you can find good deals at any time. Went there last week and we found what we were looking for. The place was clean and organized and the cashier was friendly. Overall it was a good deal and an excellent experience.”
“Getting ready for my college alumni game and 10 days before, I blew out my toe cap so needed new skates. Stopped by the Lutz store and Cole took great care of me. Hooked me up with a pair of Supreme M4s, that fit just about perfectly after 2 hours in them. I give all the credit to Cole and his never ending patience in finding me that right skate. He then helped pick out a new stick as well...much better choice than I would have made myself. Thanks Cole...great job...I'll be back !”