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“Getting ready for my college alumni game and 10 days before, I blew out my toe cap so needed new skates. Stopped by the Lutz store and Cole took great care of me. Hooked me up with a pair of Supreme M4s, that fit just about perfectly after 2 hours in them. I give all the credit to Cole and his never ending patience in finding me that right skate. He then helped pick out a new stick as well...much better choice than I would have made myself. Thanks Cole...great job...I'll be back !”
“Best place I've visited in a long, long time. Had a toe problem going into the store and it was gone when I came out. Excellent service, staff and selection. Owner knows her stuff. Great experience and recomnend to all who struggle with foot pain.”
“Update 12/16/23:I came to this location during the grand opening week and had a great experience with customer service and everything else. It seems unfortunately they are turning into another big box store, where they rarely answer their phone and when they do they won’t tell you somethings in stock, or when it will be in stock again. I’ve called just about every day over the past couple weeks. Wondering when they’re going to get corn in stock. Every time I get the same excuse of we don’t have any in stock but there’s a new truck we haven’t unloaded yet, so call back tomorrow… They can’t advise me at all when the next shipment of corn is coming in I was using them on a regular basis for corn, but I guess I’ll start going to the Feed Store again…Awesome place! I like it better than bass pro! Better organized and much better staff. Good prices too. I compared to Amazon and this store was always very close and the shoes were cheaper! Fishing, hunting, camping, boating, clothings, guns, etc. I could walk around here all day”
“I had a great experience at this store the staff is very professional & accommodating with what I was looking for. The item was out of stock, however Noah researched and found it online... ordered it and it's on his way. I was given my military discount plus more. The process was quick and easy. Thank you so much appreciated! Stay blessed! I will definitely go back in the future!!”
“Great store with a lot of paddles option for pickleball demo. Then the owner took an additional $10 off my paddle purchase, rewrap the handle and gave me a free hat ?”
“I drove from Pinellas to this location to exchange an optic for my pistol. The staff was extremely helpful. Especially the hunting/shooting section. They made my exchange for a different optic extremely easy.I will make the drive for that customer service any day of the week! Thank you!”
“While researching for our 500 mile hike in Spain next summer Columbia was a definite must visit. Plan to get new hiking boots from here next March, as I prefer to try on my hiking boots rather than order online. We’ve done this hike a few times and know what we need and how important footwear is on this hike.”
“Had an outstanding shopping experience at the New Balance Factory Store. The person helping me, Colin, was fantastic and provided amazing quality of service. While they didn't have the shoe I needed in stock (due to width), they measured and made sure I was getting the right one... it arrived today and it's perfect. Will definitely use them again and recommend them highly!”
“It was so fun to visit this store! I didn't find what I was originally looking for but found some pretty good stuff that was already on my list for a pretty good price! The staff is so helpful and courteous that I will definitely be visiting again!”
“Nice store but since I’m average build, height, shoe size I have difficulty finding what I’m looking for. I ordered shoes from the Under Armor website and unfortunately had to return them due to being too narrow. They took good care of making my return quick and simple.”
“Very nice store which always seems to be well stocked, neat, and easy to navigate. The sales associates here go above & beyond to make sure their customers are able to find what they are looking for. In addition, the employees direct you to sales/clearance areas and also offer helpful tips while shopping at this mall. A very nice shopping experience for sure.”
“There is no price difference between the outlet store and any retail store offering the same clothing. The shoes are comparable prices to Rack Room shoe store for the same style.The best part of the store is the higher-end shoes do cost less here with a bigger selection as to what you might find online and the bonus of actually trying everything on before you buy to check for fit.”
“I went to the ASICS Outlet in Lutz looking for a deal on walking shoes. I was greeted by Myra and asked for help finding a low to mid priced pair of shoes for Rucking workouts. Myra showed me two different options on markdown plus a third pair on major markdown. Pros 1) Great product knowledge 2) Upsold me on socks (they rock) and 3) the store was very clean. I would highly recommend this location and sales associate for your next set of ASICS!”
“This is absolutely the best place in the area for new shoes. They always have a good selection of Jordan’s and lots of sizes. Kendrick was amazing at keeping the whole family laced up and helped ensure we had the right fit. We greatly appreciate his service and the selection at this store. Highly recommend, we will be back again soon!”
“I don’t care if they have sales or not I will forever shop here now. My son and I had a horrible experience at Rack Room and the ladies who worked here just made our day. They were both polite and extremely helpful. There were so sales happening when we shopped but because of the service, I will shop here from now on. Thank you!”
“This outlet store is amazing. It has discounts all year and you can find good deals at any time. Went there last week and we found what we were looking for. The place was clean and organized and the cashier was friendly. Overall it was a good deal and an excellent experience.”
“I recently visited Golf Galaxy for a fitting and was fortunate enough to be assisted by Kyle. From the moment I walked in, I was impressed by the professionalism and expertise of the staff. Kyle's knowledge of golf equipment and fitting techniques was truly exceptional.He took the time to understand my game, listening attentively to my needs and goals. His attention to detail was remarkable, as he meticulously analyzed every aspect of my swing to ensure the perfect fit. Kyle's patience and friendly demeanor made the fitting process enjoyable and stress-free.Not only did Kyle provide expert guidance in selecting the right clubs, but he also offered valuable advice on improving my overall game. His passion for golf was evident throughout the entire experience, and his dedication to helping me find the best equipment was truly commendable.Thanks to Kyle and the team at Golf Galaxy, I walked away feeling confident in my new clubs and excited to hit the course. I cannot recommend their services enough, and I look forward to returning for future fittings and purchases. If you're looking for top-notch service and expertise, look no further than Golf Galaxy and ask for Kyle!”
“The service was awesome and the embroidery that was done on my kiddos hat was ?. We both love the blue NY hat that we bought.Thanks to the young man that helped us and was attentive while we were visiting the store last week.”
“Amazing. I went in looking for a specific golf club, Justin greeted me, asked if he could help, stopped what he was doing to speak with me, let me hit some balls to determine what I might need looked up a bunch of information..I use don't see that level of service anymore. I was very grateful for his time and advice...”
“I noticed recent reviews were not great. However, I will say the person helping us today was just fine. We were greeted immediately when we entered. Store was very clean and tidy (they just had a corporate visit from what I understand). When we checked out, the employee admitted it was a long day (we have no problem with this…employees are also humans) but she was friendly/easy to talk to and didn’t make us feel like we were an inconvenience. She apologized because she hadn’t noticed us at the register right away. She also asked us to verify she had typed our email correctly. She offered to cut the tags off the hat we bought so my hubby could wear it immediately. All things that showed she was genuinely paying attention to our experience. Even if this isn’t how service has been lately, hopefully this is a trend of where they are heading as we enjoyed our experience today! I believe Hailey was the employee who checked us out - thanks Hailey!”
“Henry is absolutely AMAZING. I had a number of issues with online orders and he was calm and helped me with all of them. He made sure I felt comfortable with everything and really helped with all of my problems. extremely grateful! thanks!”
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“These people are amazing we came ten minutes before closing and yet they let us stay for an extra 30 minutes testing out bikes! The owner and workers are super friendly they offered us water and with our purchase they gave us free water bottles. They even let my son play with their very friendly dog. Highly recommend this establishment!”