Sam's Club Tire & Battery in Lakeland offers a reliable and convenient option for automotive needs, especially tires. Customers appreciate the best prices on car, truck, and SUV tires, along with the expertise of tire specialists who ensure proper installation using state-of-the-art equipment. Members enjoy perks like free balancing and tire rotation for the life of their tires. The shopping experience is generally positive, with a clean and organized environment, although some customers find the clothing section disorganized. A mobile app allows for easy shopping and self-checkout, helping to avoid long lines. However, some customers suggest that more staff could help manage busy periods, particularly on weekends. Customer service is highlighted as a strong point, with staff members going above and beyond to resolve issues, such as warranty tire damage. While some shoppers express disappointment over the limited bulk items compared to competitors like Costco, they still find value in other products, such as personal care items at competitive prices. Overall, Sam's Club Tire & Battery is recommended for its quality service and value.
Good service. Good bunch of guys. Always come here for my tire needs
August 2023
It's great for bulk things you need, east gate is clean, and organized. Well except for the clothes it's always a disaster.
October 2022
We had a somewhat complex issue of tire damage under warranty, and London went out of his way to make sure we were treated fairly. He was polite and professional. We appreciate their hard work, and will continue to do business with them in the future.