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“Phenomenal customer service with Sara and Mirella!! If I can give more then 5 stars I would!! I will be coming here and recommending all my friends to this location.”
“Hands down best customer experience ever within a phone industry. Quick and easy Plus Gustavo hooked everything together! Thank you ? My son with have a very Merry Christmas”
“I travel 30-45 minutes to go to this store were everyone is so kind and professional unlike the one in haines city 1 mile from my home were they are so rude and treat people like dogs.”
“Based on the reviews, I was dreading visiting the store. However, I was pleasantly surprised at how quickly I was helped, even in a very busy store. Dwayne got me started and Janette finished out my data transfer as I got a new phone. They were both so pleasant and personable. This will definitely be my go-to in the area!”
“People were good but they charged me $60 for a new SIM card even though they said that they were having problems with the one in my phone. OS phone is only about 8 min month's old.”
“My representative, Darby was amazing. When I walked up she had a smile on her face and welcomed me like she was happy to be there and genuinely wanted to help. Was so pleasant to deal with from start to finish. I went in there highly upset due to my issues, but dealing with her calmed me down and she was able to fix it in a timely manner. Even if she wasn’t able to fix my issues I still would have walked out of there knowing she did her best to get the job done..Will be returning to her next time I have to go in, wonderful customer service!!”
“So helpful ,so kind found all discounts that I could stand I spent half of the planned price I had in mind thank you so much made sure I had everything I needed..omg”
“The Ultimate Verizon Destination in South Lakeland! Verizon users in South Lakeland, listen up! If you're seeking top-notch service and authentic expertise, the official Verizon store in town is your golden ticket. This place is a true lifesaver, and let me tell you why. First things first, the staff at this corporate location are nothing short of amazing. They're not just employees, they're your partners in navigating the world of Verizon. They've bailed me out of countless phone-related dilemmas with their extensive knowledge and patience. What sets this spot apart is its status as the sole official Verizon store in South Lakeland. Trust me, this is a game-changer. Avoid those franchise authorized retailers like the plague! I learned that the hard way. The lack of professionalism and genuine expertise at those places can leave you feeling frustrated and misled. But fear not, because the corporate location is where the magic happens. Whether you're looking to upgrade your device, troubleshoot a pesky problem, or simply get advice on the best plan for your needs, they've got your back. They even have the latest gadgets and accessories on hand, making it a one-stop-shop for all things Verizon. Don't waste your time or sanity at those other retailers - head straight to the official Verizon store in South Lakeland. You'll thank yourself for choosing the best of the best in town. Your tech woes will be history, and your Verizon experience will reach new heights of excellence!”
“Josiah is super but the conditions these guys and gals are working under is horrendous. The thermostat was reading 99 degrees in the store. Do better, or close the store till the AC is repaired this is unsafe for your employees to be subjected to this heat for hours at a time. Amazing customer service though!!”
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“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”