Fields BMW Lakeland provides great and exceptional service. The sales department has remote options, and pick-up and delivery for service is available. The dealership is very clean with enhanced sanitization. Staff is friendly, efficient, and keeps customers updated. They clearly explain options and resolve issues. Helpful concierge service is available while waiting. Customers are pleased with the personal service and appreciate loaner vehicles and concern for recalls. The experience is always great.
Great experience. Knowledgable and courteous staff. Seamless transition to new bmw x5. Thank you Matthew.
November 2025
Excellent experience easy and very straightforward deal with Mathew.
November 2025
Joe and Anthony were so helpful! I hate the car buying process. It stresses me out. They made it so much better! Thank you! I’m a happy and grateful new BMW owner!
