Rountree Moore Chevrolet is a dealership offering new and used cars, trucks, and SUVs. They provide a 3-day/300-mile exchange guarantee for new vehicles. Many customers report the best experience, describing the process as easy, stress-free, and with no high pressure sales. Sales staff are noted as awesome, great, pleasant, knowledgeable, honest, and professional, often going above and beyond. They listen to customer wants, deliver on them, and help secure favorable trade-in values and payments. The team works to build relationships and ensures clients understand their vehicles. However, experiences can vary. One customer reported a significant issue where a simple oil change appointment led to unexpected, high charges for additional parts and services, including hidden fees, causing distress. While the service manager later apologized, offered a refund, and resolved the matter satisfactorily, initial communication failures led to multiple unreturned messages. In another case, a problem with a trade-in payoff was promptly and personally addressed by the general manager, who provided direct help and five-star service to fix the error. Overall, the dealership makes many customers feel confident, comfortable, and valued, leading to strong recommendations and intent to return for future business.
Best experience ever. Randy set us up for the perfect truck and Lance got us great deal.
November 2025
Robyn was fantastic. She was very informative and keep me updated. I was very happy when I left.
October 2025
I had THE BEST experience shopping and purchasing my vehicle from Rountree Moore Chevrolet recently! Kacey was awesome and Russell was great too! Kacey listened to what I wanted and delivered! No high pressure sales or games. They also got me the most for my trade in and payment even less than I was willing to pay! I'll... read full comment
