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“Fred was absolutely amazing and patient with our process of getting a new line and getting other lines reconnected. We were here in Orlando on vacation and everything went chaos on our last date with phones. Fred you ROCK!”
9AM - 1PM 1:30 - 5PM
4558 35th St, Orlando
Internet Service Providers
“Our technician, Eliseo, called us to let us know when he would arrive and he was here on schedule. He was friendly and got right to work, fixing our problem. Could not have been any better!!”
“I just want to take a moment to share my amazing experience I had with t Mobil at this location. Cristian was the representative. Was absolutely amazing very helpful and very patient with me he took his time to help me with the service I want and set up everything for me . His very professional and knowledgeable. Also this wasn’t the first time dealing with Critian this is my second time and from now on I will only look for him to help me with my requests because I know I will get a great experience. Thank you again Cristian for making my day easy .”
“Excellent. Ms. Ana and the manager Carmen took care of us very well. I recommend them. Thank you for everything, a 10/10, including 3 employees saying good morning to me since I arrived. The service was great. I just went to change the screen protector on my daughter's cell phone. 100% recommended THANK YOU”
“Moni and Clarissa were very helpful in helping me buy my iPhone they hooked me up and were very courteous if you are looking for honest and transparent people to sell you a phone come to this location”
“Customer service at this location is top tier! Victor went above and be beyond to make sure my concerns were handled before I left. Daniela was awesome as well! If I’m in the area this will definitely be my store of choice!”
“Mr. Nilson was very respectful and helpful for us. When we first entered the store, he was the first and only to approach us and ask if we needed help. My partner and I were wanting to get a new phone plan together switched from Verizon to T-Mobile. He helped my partner upgrade his phone, and his professionalism and sweetness was great! He made us very and happy and comfortable the whole time we were switching over. Great experience, i’m glad we chose this location and T-mobile! Thanks Nilson!!!”
“I walked in the boost store which was in 4061 LB McLeod road, I didn’t even buy the phone here , but the young lady named Teju, she took her time , she had a very big smile on her and she didn’t even complain once . I wish they give him a raise. If I know about this store before I would have come here at the first place . I am leaving the store with a huge smile on my face . I went in Hiawassee and old winter garden road store they doesn’t even help me with anything even though I purchased the phone over there. They gave me a very hard time and Iam so upset with it .”
“Shakenna was wonderful! She did a great job helping me out! I had to stop by and check on my account. If I was able to get international calls, she helped me so quick and walked me through the process. I would definitely go back for her to help me again!”
“Pleasant & knowledgeable staff. Reasonable wait time. Aramis' patience was really appreciated. He took the time to show me how to set up & use my new phone. He wasn't condescending. He went above & beyond. Great team there!”
“I’ve been very pleased with this store, representatives are excellent at their job. Michelle has always been very professional and knowledgeable, willing to help every single time. Also, in the past, Kayla has helped me as well with great attitude. You can’t go wrong with T-Mobile on Kirkman Road!”
“My wife and I have Traveled NY to Florida a lot and this last time in Orlando I had a lot of problems with my cell service, I happened to stop in at this T mobile store where I met Foster, not only did he readily assist me with my SIM card/signal issue where he actually made it an E-Sim so I didn’t need an actual SIM card anymore and then he also gave me the greatest deal on Apple Watches and my wife and I walked out with 2 of them….truly the best cell phone store experience I’ve ever had ….Thanks again Foster”
“I can't even beginning to tell you, this location, by far, is the best T-Mobile corporate location I've been too! Everyone was great but I have to give a SPECIAL SHOUTOUT to Gabriel, the man, the legend! ? He went above and beyond to get all our issues resolved! Even came out and hooked mom's new phone to her vehicle! GIVE THAT MAN A RAISE!! As a business owner, I commend this young man's customer service, THANKS GABRIEL! stay blessed!!sincerely, chic with the green jeep! ??”
“I just have to say that the representative at this location was a wonderful person who gave me his full attention and treated me like a customer and help me with all my needs I recommend everyone to come to this store and speak to this representative God bless him and thank you for all your help”
“We were having billing issues with our new home internet plan. They quickly and calmly resolved the issue quickly and efficiently. We worked with Alex the manager and Henry who were absolute pros. I would highly recommend them to anyone”
“Had a great experience switching to T-Mobile with JayJay’s attentive and professional help! The store was clean and bright with plenty of staff members and seating. There were several people in the store but we were greeted and helped right away. As a long time Verizon customer I was tired of overpaying and was surprised at how well staffed and friendly the team was compared to Verizon. Happy we made the switch!”
“Luis did a fantastic job getting our new service activated! I will be recommending all of my family members and friends to this location. Maurilio, the territory manager was very professional when helping us pick our package. Definitely the best experience we have had in a very long time. Keep up the great work!”
“Alex P was very helpful, informative and got us out with a new phone in a timely manner. Alex exemplifies customer service and is absolutely an asset to your company. Thank you Alex!”
“Tre displayed such great customer service while answering my questions accurately and helping with what I needed efficiently. We will definitely be back to this location because of his customer service.”
“Outstanding Service from Jessy and Jadary
I had the pleasure of visiting the Verizon store recently, and I was extremely impressed with the customer service experience I received. From the moment I walked in, Jessy and Jadary stood out for their professionalism and friendliness.
First and foremost, I want to highlight Jessy's willingness to help me find the plan that best suited my needs. With a deep knowledge of Verizon's products and services, she was able to answer all my questions clearly and concisely, enabling me to make an informed decision.
On the other hand, Jadary was exceptional in assisting me in choosing the perfect device for me. His technical knowledge and ability to explain the features and benefits of each phone were impressive. Moreover, his patience in ensuring that I was completely satisfied with my choice was truly commendable.
What impressed me the most about Jessy and Jadary was their positive attitude and willingness to go above and beyond to ensure a satisfactory experience. Their professionalism and courtesy created a welcoming and comfortable atmosphere in the store, making my shopping experience even more enjoyable.
In summary, my experience at the Verizon store was exceptional thanks to Jessy and Jadary. Their excellent customer service and attention to detail are truly praiseworthy. I highly recommend this store to anyone looking for reliable service and personalized attention. Thank you, Jessy and Jadary, for an unforgettable experience at Verizon!”
“Thank you Adriana for such a nice attention.
10/10
Delighted with the purchase, the explanation of the process of acquiring a phone and all its benefits and promotions
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“I had some difficulties porting three numbers over to spectrum and setting my new iPhone with customer service by phone so I went over to the local Spectrum Store nearby. Daniel was extremely professional, efficient, knowledgeable and patient. I truly appreciate him. Thanks Daniel!”
“Went to the store looking for assistance to add a line and change the phone for a newer iPhone. We were assisted by Sofia. She was great. Very knowledgeable, could explain everything much better than the online chat that Spectrum offers. Also assisted in changing from another carrier to Spectrum, wow she knows perfectly what and how to do it. 5 stars for her. Great job Sofia. We appreciated your support.”
“Roque spent 2 hours helping me situate my business account , 5 lines and Apple Watches. When nobody else from customer device could help, his tireless and patient dedication to his customers and his technical knowledge solved all my issues so I left the store with a smile on my face. Thanks Roque!”
“Edwin Talavera is the only employee from this company could helped me to fix the situation.. Thank so much for your help, NO ONE ELSE from the company helped me, just you!”
“Isander was super helpful! We’re new to the area and made it super clear on the services spectrum provider. The wait went by fast. I suggest if you’re in a rush make an appointment online beforehand”
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“We converted from cable to Smart City internet/wifi and streaming! Iziah at Smart City was an enormous help to us as he went above and beyond as the technician for Smart City in helping us to convert !!!!!”