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“Great costumer service and finally knowledgeable person.
Great job to the HR to hire the new staff!
Mr. Sebastian, the district manager of Miami area, was definitely very helpful.
He was successfully managing 5 different costumer, me included, while I was there.”
“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”
“I bumped into the store because I forgot my charger and needed battery. Mo showcased his deep knowledge, proficient skillsets, and passionate customer service. I had a great conversation with him from travel to restaurants. Looking forward to reuniting in the future!”
10AM - 7PM
491 Hialeah Dr #1, Hialeah
Mobile Phones
“Excellent attention and service. It seems that they really know the subject. They advise you on all the questions you have and it is clear that they want the client to be happy with the services and not just sell for the sake of selling. Excellent, I recommend them ?”
“The most important thing in a sales place is service and attention, they have this and much more, a very welcoming, clean and professional place, their entire team is very well trained to give you the best experience, it is undoubtedly a place where I will go again and put my trust in them! Thank you!!”
“Professional and timely service. This family owned business has been around for decades and has earned it's reputation as being reliable by the quality of their work and service. It keeps the Cuban culture with its coffee and clientele that are loyal to their excellent service. This is a definite return "if my phone needs repairs," so from the bottom of my heart, I love the service and pricing but hate breaking my phone.”
9AM - 8PM
4605 NW 7th St, Miami
Mobile Phones
“Super satisfied with the service and attention. I had difficulty paying online, but I contacted them by phone and they sent me a link to make the payment. I paid at 3:54pm and the delivery in Cuba was made at 3:57pm, 1 hr later. I recommend them!”
9:30AM - 10PM
1145 Washington Ave, Miami Beach
Mobile Phones
“The guys there are super nice, always help me find exactly what I wanted for my cels ,even made some repairs ,I don’t think twice if i have any problems or difficulties about how the cels works ,i go straight to this store”
“I recently visited the T-Mobile store, and I had an outstanding experience. The staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect plan and phone. Highly recommend this location for anyone looking for great service.”
“(Translated by Google) Good afternoon, Mrs. Adriana is an excellent compassionate person, attentive to everyone and very humane.(Original)Buenas tardes la sra Adriana es excelente persona Compasiva atenta con todos y muy humana”
“Hello, good afternoon... today I left the store satisfied... the staff... who took care of me... solved me. My change. Screen... excellent... work... they helped me. Fix... circuits. Network... and frequency... excellent service... I recommend it. Thank you very much guys.”
9AM - 7:30PM
113 NE 2nd Ave, Miami
Mobile Phones
“In a short time they solved my problem, my cell phone had problems charging due to a little liquid that accidentally spilled, now it charges super well and fast, thank you very much”
“I was assisted by the workers Ingrit León and Samuel Borges, the attention is excellent, they solved the concerns I had and gave me very good offers on my phone. I am immensely grateful, it is the best metro store that I have attended, thank you very much and congratulations for your work.”
“Today I visited the AT&T store after being unable to resolve an issue with my phone, Rolando took the time to completely resolve our issue. He was friendly patient and extremely knowledgeable. It was a pleasure dealing with him, and I will return to the store for any of my AT&T telephone needs. I highly recommend this store, both Rolando
& Abner provided excellent customer service.”
“This guys were able to fix my smart watch(Garmin Fenix 5) when everyone else couldn’t.
Took they just a couple minutes and did not ask for anything in return.
From now on, they will be my default place to go when I need to fix any electronics.”
“The owner of this shop replaced a phone battery the other day while we were there on holiday. Fixed it there and then and seems be working absolutely fine. Guy was very friendly and knowledgable. Would highly recommend.”
8:30AM - 7:30PM
1454 Washington Ave Unit 6, Miami Beach
Mobile Phones
“I recently visited the T-Mobile store in South Beach Miami to inquire about a prepaid plan, having previously used Verizon. The clerk was incredibly helpful and offered me various options, including different types of SIM cards. I opted for the e-SIM, which allows you to use more than one SIM card per phone—an amazing feature for travelers and those with multiple phone services. With the e-SIM, there's no need to switch out physical SIM cards or adjust settings manually.
The service at T-Mobile was impressively fast, especially with the e-SIM activation. In total, I paid around $70 USD for the e-SIM and phone service, which I found to be reasonable considering the convenience and flexibility it offers. Overall, I had a positive experience at T-Mobile and would recommend it to others looking for a reliable prepaid plan with great features.”
“Excellent service from Luz, I recommend her 100%, she gave me very good information and benefits, I look for her again and return to her store, I loved the store and her service.”
“Excellent cell phone sales establishment. Very friendly treatment from its sellers that exceeds customer expectations. It is the best Metro PCS sales store I have ever visited. Thank you very much for the attention you gave me today, Saturday, June 8. I congratulate you. ??”
“I've been using cricket for years and they have the best, cheapest, most reliable service that I know of. You can get a slightly cheaper monthly bill but sacrifice the service they provide.”
10AM - 8PM
2240 Coral Wy, Miami
Mobile Phones
“The treatment is wonderful. I recommend it. I was treated by Zulay, a beautiful, attentive, educated person who is knowledgeable about his work. He explains everything with kindness. In general, they are very kind and very capable. A very talented team led by his manager, José, very intelligent, polite and kind.”
“The work team is exceptionally dedicated and professional, always willing to go above and beyond to ensure customer satisfaction. Efficiency and attention to detail are evident in every interaction, and it is clear that each team member takes pride in their work.”
“Excellent variety of telephone, speaker and service offers such as telephone and Western Union payments. The girls are very attentive and helped me a lot with my purchase. I loved”
“I went to accompany a friend to this store that a friend recommended and it is very well stocked. The attention of the very cool staff, very close and always ready to help you with your equipment. I recommend it”
“I've come into this location a view times to ask questions and unlike other locations you are welcomed with a smile and offered help as soon as possible. All of the workers are always very helpful and as they are helping you with your phone or any questions they make all customers feel welcome. From my experience the service will encourage you to keep coming back and feel comfortable enough to ask as many questions as you have.”
“Since I’ve been here working in Miami beach I had Ruhr greatest experience with this store is the best in Miami beach hand down I’ve purchased anything I need for my phone sims cards this location has the lowest prices and quality in the city of Miami Beach ? come here first.”
“Excellent service and I was able to resolve the problem quickly. Especially to Jonathan (manager) and Claudia García as they are very attentive and efficient. Thank you”
“I typically do not do these reviews but I wanted to share my experience yesterday At The ATT
Store on Miracle Mile in Coral Gables. I came in very frustrated because I had been unable to restore my new phone because my other had been stolen. The new phone would not activate due to an issue with incorrect digital SIM card.
The representative Luisa was phenomenal. She totally exceeded my customer expectations.
She was knowledgeable, patient, attentive, courteous and solved my problem quickly.
Thank you.”
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“The guys at the Key Biscayne AT&T store are taking care of customers in a caring and efficient manner, raising the bar for all other stores and creating a bucket of much needed goodwill for AT&T. Anthony and his manager are great.”