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“Great costumer service and finally knowledgeable person.
Great job to the HR to hire the new staff!
Mr. Sebastian, the district manager of Miami area, was definitely very helpful.
He was successfully managing 5 different costumer, me included, while I was there.”
“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”
“I recommend this store to repair your phone, I arrived with mine completely wet after a fall in the pool in less than an hour they repaired it and left it completely working, the cost was super economical, I recommend it”
9AM - 9PM
491 Hialeah Dr #1, Hialeah
Mobile Phones
“I recently took my son's iPhone 13 to this repair shop, and I couldn't be happier with the experience. The staff provided excellent customer service from start to finish: friendly, attentive, and professional. The repair was done with great quality and care, and they kept me updated throughout the process. On top of that, the pricing was fair and transparent. Highly recommend this place for anyone looking for reliable phone repairs!”
“I bumped into the store because I forgot my charger and needed battery. Mo showcased his deep knowledge, proficient skillsets, and passionate customer service. I had a great conversation with him from travel to restaurants. Looking forward to reuniting in the future!”
9AM - 8PM
4605 NW 7th St, Miami
Mobile Phones
“I recently use them for a cellular home delivery, and I must say the entire experience was outstanding. From the moment I placed the order to the final handoff at my relative doorstep, the process was seamless and professional. Communication was clear throughout, with timely updates and confirmation every step of the way. The delivery team was punctual, courteous, and ensured the package was handled with care. Thank you!!”
9AM - 6PM
8150 SW 8th St #111, Miami
Mobile Phones
“I was given an almost brand new Samsung phone by a family member. They used it briefly in the US and then in Brazil. My phone was on its last legs.The IMEI # identified the phone as locked by Sprint (now T-Mobile, which happens to be my carrier now).
I went to a T-Mobile store in Mary Brickell Village (great service), they couldn't figure it out so I called their tech support (they were excellent but couldn't ID the issue). They transferred me to Samsung (who were also excellent but couldn't ID the issue).
I searched online and even communicated with one of these remote unlocking services. Sent them the IMEI # and they advised that they couldn't unlock the phone.
I finally decided that I needed to have someone actually look at it and randomly pick 7Wireless and call Michael. Out of the gate, I feel immediate high client services in his approach. I arrive and that same high level of service was felt.
He quotes me (higher than I was hoping but much cheaper than buying a new phone which I needed. Understandable because this was clearly a deeper issue than a simple unlock and because Sprint was now defunct, although both of us still thought that it was just an unlock).
I agree and leave the phone for a couple of days. In between time Michael is communicating via text keeping me updated. Most importantly he gives me confirmation that the issue has been resolved and the phone is ready for pick up and use.
I arrive and he explains that it wasn't that the phone was unlocked but rather that there was a circuit issue related to the sim card (any sim card). Whenever a sim card was installed, the phone would automatically kick into airplane mode). He corrected the issue, to my considerable relief. I was already married to the phone. =)
In my banter with Michael he shares that he was a telecom engineer in Cuba.
The point being, I believe that I could have taken my phone to a bunch of phone repair dealers and few, if any, would have taken the time or had the knowledge to ID and fix the issue. I have no doubt that I would have received a bunch of "sorry can't fix it, can't unlock it, your out of luck" responses. Michael's level of technical knowledge and curiosity to ID the issue is why I now have a fully operational new phone.
I can't speak highly enough about the service I received and, for anyone who might not speak Spanish (me), not an issue here which I was a little surprised by given the shops location. If you need a phone unlocked or anything that requires a technical expert, go here. It was worth the drive.”
“My new go to for ALL phone repairs. I have an IPhone & was in tears & lost all hope for my phone when the screen went black and there was nothing my carrier could do to make it turn back on. Charging, resets, nothing would work. My data on this phone is SUPER important to me. Alexander & Corina SAVED MY LIFE. They opened it up and did surgery / replaced some internal needs & it was truly like a miracle- my phone now works again. No Apple or T-Mobile store could do this for me. Alex & Corina are not only magic workers - they’re genuinely good people and treat you like family. This was a 24-48 hour turnaround when I needed it most! HIGHLY RECOMMEND for your phone needs ?? Biggest thank you and much love to Alex & Corina- you have a lifetime customer in me & I will be sending all my people to you too! xx”
9AM - 7:30PM
113 NE 2nd Ave, Miami
Mobile Phones
“Wayner is seriously the best! I brought my iPhone 17 in with dents in the outer frame and he replaced it quickly and perfectly. Super professional, great communication, and fast turnaround. 10/10 service!”
“I recommend this store especially when you are in a strange city. Honesty and professionalism of those who serve you, always a smile and kindness, I 100% recommend this business”
“Sixto was incredibly helpful. I visited the store wondering if they fix viruses on android. He explained that sometimes is best to reset the phone, but that he would check my phone first. Without resetting my phone, he had my phone up and running in no time. Thanks Sixto!!!”
10:30AM - 6:30PM
2379 Coral Wy, Coral Gables
Mobile Phones
“⭐️⭐️⭐️⭐️⭐️⭐️Jorge is an amazing Tech with Great Customer service. Very honest guy. Reasonable prices & quick same day repairs!!!! 5 STARS ⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“From the minute i met the owner, i could tell she was honest. Her eye contact and energy she gave off was very welcoming and honest. My girlfriend actually came over the day before ( we have phone problems) for an unrelated issue, and recommended i check them out. She gave a price over the phone for what it would to change the port on my phone, the time it would take, etc. When i came in, everything was done as promised. No trying to upsell extra parts of saying it couldnt be done. Thanks for your help!”
“This place deserves the highest rate ever. The representatives Yanet and Sheila are the nicest persons ever. I went to get a new line for my daughter and the treatment was super courteous. Recommended”
“Jean Claude is Amazing, repairing Tablets, laptops, he’s very knowledgeable and the prices are unbeatable! He’s absolutely the best hands down! ??????⭐️✨?”
“I recommend it 100% incredible attention with the effort to try to solve all the problems very respectful and attentive with a desire to help everyone congratulations”
“I recently visited the T-Mobile store, and I had an outstanding experience. The staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect plan and phone. Highly recommend this location for anyone looking for great service.”
“Excellent cell phone sales establishment. Very friendly treatment from its sellers that exceeds customer expectations. It is the best Metro PCS sales store I have ever visited. Thank you very much for the attention you gave me today, Saturday, June 8. I congratulate you. ??”
9:30AM - 10PM
1145 Washington Ave, Miami Beach
Mobile Phones
“The guys there are super nice, always help me find exactly what I wanted for my cels ,even made some repairs ,I don’t think twice if i have any problems or difficulties about how the cels works ,i go straight to this store”
“The store owner is a good friend of mine, he’s very respectful, honest with his work and will work with you on whatever case/issue with your service or phone repair! He has an awesome catalog and will beat anybody price!”
“Juan was very patient and efficient in his customer service and delivery to help me set up my Google Watch. It's always nice to be received with professional courtesy and kindness.”
10AM - 8PM
2240 Coral Wy, Miami
Mobile Phones
“Visited the AT&T Authorized Retailer at 2240 Coral Way on Sunday, December 14, 2025, and I couldn’t be more impressed with the service I received from Ricardo S and his coworker. They were the perfect balance of professional and friendly, making what could have been a routine visit feel like a VIP experience.
Both were incredibly knowledgeable, patiently answering all my questions and offering tailored solutions that worked perfectly for my needs. Their positive attitude and attention to detail truly stood out.
Another bonus? The convenience of parking at this location made the whole experience even more seamless—no stress at all, which is a big plus in Miami!
Highly recommend visiting this store and working with Ricardo and his team. Exceptional service like this is hard to come by!”
“I had an outstanding experience at this AT&T store, and I truly have to highlight how incredible the manager, Fabiana, is.
From the moment I walked in, she made everything smooth, clear, and stress-free. In a world where dealing with phone plans and upgrades can feel overwhelming, Fabiana has a rare combination of professionalism, patience, and genuine care for the customer. She took the time to explain every detail, answered all my questions without rushing, and made sure I understood my options before making any decisions.
What really stood out was her leadership. You can tell she runs a tight ship — the store is organized, the staff is attentive, and the overall vibe is welcoming and efficient. That kind of atmosphere doesn’t happen by accident; it reflects strong management.
Fabiana goes above and beyond. She doesn’t just “process transactions” — she builds trust. It’s clear she genuinely cares about helping customers get the best solution, not just the quickest sale.
If you’re going to this AT&T location, ask for Fabiana. You’ll be in excellent hands.”
“I want to take the opportunity, after having visited the Cricket offices, located at 4823 SW 8th St, to thank the salesperson Maritza Mata for the cordial and kind way of solving the problem I had. It is a great pleasure to have the quality and skill of such a magnificent salesperson. These days it is very difficult to find friendly people who know their business. Again, thank you so much.”
“Wonderful customer service, truly an amazing experience. Luz was such a great help and explained everything in details. So proud to be a New Cricket Wireless customer.”
“Jerry and Katherine were both so nice and very patient. They assisted us in setting up a family plan. Their service was fast and I truly appreciate their time with us. Keep up the excellent work!”
10AM - 8PM
5707 NW 7th St, Miami
Mobile Phones
“Came to the store 30min before closing to connect first time internet. Sales associate name Eddy/Eduardo, Welcomed me in and attended me quickly as in helping the service I needed. I’m grateful that Eddy took his time and was efficient. Thank you for your customer service. I appreciate you a lot !”
“Alex and Corina (spelling) were so helpful! I had an unfortunate accident, while on vacation, with my phone. They were able to revive my waterlogged phone (twice!) and transfer my data onto my new phone. Amazing customer service! They truly care about their customers!”
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“Friendly knowledgeable staff. Go out of the way to help customers. The manager Anthony is a customer first, honest man that enjoys his work. Seem well respected by the staff
Simply an excellent AT&T store!!!”