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“It was my first experience to rent a storage room. Robert was very helpful and explained things in details. That helped us to make right decisions. Thanks Robert.”
“EmonNeeded a rental delivered on the same day I called and they got right on it and had one to me within 3 hours. The Price was less then I was expecting as well.”
“These guys are fantastic! We had an emergency move due to a mold infestation and had to go into an Airbnb. The entire team was completely accommodating and helpful to us especially when we could not get movers to get all our things out in time and there were issues with the Airbnb and had to extend the truck rental. Not only did they provide great customer service from the beginning but they also worked with us to make it affordable to keep the truck longer until we were able to find another Airbnb. Zane Jennifer Tyler and the other gentleman who I cannot remember his name thank you all for great service this is why I stay loyal to Penske after all these years.”
“Zee helped us get trucks when nobody else could! Amazing customer service; She took her time to explain every detail of our rentals and ensured we had what we needed to be successful! Now, we’re Ryder fans for life!”
“We live in Wisconsin and decided to leave our boat in Fort Myers this year instead of making multiple trips towing. Super close to the airport, great trucks your allowed to tow with and super staff made the logistics of this easy for us!.”
“I highly recommend! The service was great and everyone there was very helpful and welcoming. It is family owned, and I will definitely be renting from here again!”
“No problem renting and no problem returning. Picked this 15’ truck up in Key West and drove it to Fort Myers with no trouble, the truck handled well and ran good. Pretty easy to drive!Went in to return it and the guys were friendly and did the return paperwork fast! No extra costs when I was done. I would definitely use this place again and recommend it for round trips or one way. Very reasonably priced!”
“We decided to buy a new tv at Sam's Club. So, we requested a U-Haul truck online. We drove down the street, walked into the U-Haul store, spoke with a really nice representative and payed for the rental. We were back at Sam's Club in no time, losded up and off to our house, unloaded and back to U-Haul for a speedy return.The whole experience took 45 minutes.U-Haul for the convenience and the win!”
“Easy and fast rentals. Great customer service. We rented a 10’ truck. I was skeptical all of our things would fit, a three seater recliner couch, a large round couch, a dresser, side tables and a king bed but I was assured that it would fit and it did!”
“Mark Mueller is the greatest! He makes it such an easy process to get what I need with one email. Every branch location is always attentive to any special requests.”
“I rented a 26 footer in VA and drove it down to FL. When I arrived at this location it was a simple process to turn it in. The place is clearly marked so you know where to go, where to enter, where to park for inspection, etc. My interaction there was so quick there is not much else to say. In and out quickly with minor effort event driving a 26 footer”
“I rented a pimped out U-Haul in the hood bro. Nobody had vans because of the hurricane but they had trucks here cuz people afraid to come to the hood dawg. It was quick and straightforward no games. The guy actually tried to help me find what I needed. Thanks bro, keeps it real ?? thanks to their U-Haul trucks i was able to escape living in Lehigh.. thats a monumental achievement”
“Rented a cargo van for a few hours. Comfortable seats, great A/C, clean, easy check in from online reservation, fellow that checked me in was courteous & patient.
Negative parts: Cargo van needed an oil change (3%); tire pressures were way off, i.e. front right should've been at about 50 psi but was at 80. The young woman at the counter for my check out was detached & really showed that she didn't want to be there. No smile, no positivity, blankish face like I was an imposition. Barely any verbal interaction.
I will continue to use this U-Haul location because they have always had a vehicle or storage space when I was in need.”
“When you go there estimate your miles lower if it's over just pay the difference. Because if you overestimate, and actually drive less, you don't get money back.”
“This is the second time we've used this location in as many months for cross-country trips and the personnel are efficient, friendly, and courteous. The checkout process is speedy and everything went smoothly. They hook the trailer up to your car or truck (to make sure it is done correctly) and then you drive on your way. Couldn't be easier. I believe this to be the main U-Haul location in Ft. Myers and would certainly go out of my way to find this location instead of hoping the local gas station had the trailer or truck you needed. We didn't need boxes and blankets but they have all that there too.”
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“Want to thank life storage and Miss Margaret for their extraordinary service, keeping the facility ship shape and always being there if you need help...there's lots of choices in ft Myers BUT this is the right one...thank y'all for all you do. Dorothy Tennyson and Vicki Truett”